Blinds Plus

★★★★☆

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Mon - Sat, 9am - 7pm; Sun, 10am - 6pm
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City Lumber Company, Inc.

1204 S School Ave Fayetteville, AR

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Meek's Lumber & Hardware

2401 N Gregg Ave Fayetteville, AR

4.3 20
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So a year after my blinds were installed they are all chalky, crooked, falling apart. What a fiasco. This company is not worth your hard earned money. They will charge you a ton, lie to you to get your business and periodically post

3
★★★★★

So a year after my blinds were installed they are all chalky, crooked, falling apart. What a fiasco. This company is not worth your hard earned money. They will charge you a ton, lie to you to get your business and periodically post

.

My experience with Tish at Blinds Plus was excellent. I was under the wire for Blinds being installed and on time. She came to my rescue and got the job done. Made for a timely closing. Great job Tish and staff.

3
★★★★★

My experience with Tish at Blinds Plus was excellent. I was under the wire for Blinds being installed and on time. She came to my rescue and got the job done. Made for a timely closing. Great job Tish and staff.

.

Tish Libby (owner) is a dishonest, greedy, and lazy salesman who cares not about her customers and providing them the quality service that they pay for.

You better hope that there are no errors in your orginial order because after Tish Libby has your money, consider yourself on the bottom of her priority list if you have any errors or issues with your shades/blinds.

She'll continually tell you that she is 'here for you' and 'going to fix it' but I spent over 14 months, 9 visits to my house, and well over 40 hours trying to get Tish to follow through with her words. She will lie to you and tell you want you want to hear, but has no follow through or integrity.

I placed an order of shades that cost me over $2500. The first order showed up a week after she promised and over 75% of the order was wrong. It took over 5 weeks to get the next order to my house and still there were errors. Another 3 months went by before the order was in my house according to the original contract.

Then everything started falling apart! I had 2 valances just pop off their mount and crash to the ground. And I had an entire 7 foot wide shade crash to the ground. With every failure of her shades, Tish took over 2 months to come and fix the shades.

Tish won't take any responsibility for her abominable service and will place ALL blame on her manufacturer.

She offered me a new set of shades for another room in our house as compensation for all of our troubles, but in true fashion, did not follow through with her words. The first shade that showed up was the wrong size. Her workers drilled holes in my window frame before even checking the shade to be the correct length. Months passed, and she never fixed that order. Eventually, after another valence fell I prompted Tish again for some sort of compensation to actually be fulfilled. She told me she had placed another order and that it had arrived at her office, but come to find out, after another 5 weeks of waiting, the order was never fulfilled because the manufacturer no longer held the material in stock.

Tish lied and had never followed up to make sure the order was successfully received. As a last minute attempt to satisy me, the customer, Tish placed another order of shades with a different comparable material. Every one of the 3 shades were deficient. Two valences were cut incorrectly for the placement of the cord. Her workers then used plyers to cut the valence correctly. One shade was 8 inches too narrow - unsalvagable. Another valence's material was glued extremely wrinkly. Again they left my house with the deficient order and I was left with holes in my window frames.

After 14 months with one disappointment after another with Tish Libby's terrible service, I turned down waiting for another questionable order of shades as compensation and asked that she reimburse me monetarily for all my time wasted, poor service, crappy shades and damages done to my house.

Tish Libby refused to provide me any money back for her awful service.

Do not trust Tish Libby and do not give her your money!

1
★☆☆☆☆

Tish Libby (owner) is a dishonest, greedy, and lazy salesman who cares not about her customers and providing them the quality service that they pay for.

You better hope that there are no errors in your orginial order because after Tish Libby has your money, consider yourself on the bottom of her priority list if you have any errors or issues with your shades/blinds.

She'll continually tell you that she is 'here for you' and 'going to fix it' but I spent over 14 months, 9 visits to my house, and well over 40 hours trying to get Tish to follow through with her words. She will lie to you and tell you want you want to hear, but has no follow through or integrity.

I placed an order of shades that cost me over $2500. The first order showed up a week after she promised and over 75% of the order was wrong. It took over 5 weeks to get the next order to my house and still there were errors. Another 3 months went by before the order was in my house according to the original contract.

Then everything started falling apart! I had 2 valances just pop off their mount and crash to the ground. And I had an entire 7 foot wide shade crash to the ground. With every failure of her shades, Tish took over 2 months to come and fix the shades.

Tish won't take any responsibility for her abominable service and will place ALL blame on her manufacturer.

She offered me a new set of shades for another room in our house as compensation for all of our troubles, but in true fashion, did not follow through with her words. The first shade that showed up was the wrong size. Her workers drilled holes in my window frame before even checking the shade to be the correct length. Months passed, and she never fixed that order. Eventually, after another valence fell I prompted Tish again for some sort of compensation to actually be fulfilled. She told me she had placed another order and that it had arrived at her office, but come to find out, after another 5 weeks of waiting, the order was never fulfilled because the manufacturer no longer held the material in stock.

Tish lied and had never followed up to make sure the order was successfully received. As a last minute attempt to satisy me, the customer, Tish placed another order of shades with a different comparable material. Every one of the 3 shades were deficient. Two valences were cut incorrectly for the placement of the cord. Her workers then used plyers to cut the valence correctly. One shade was 8 inches too narrow - unsalvagable. Another valence's material was glued extremely wrinkly. Again they left my house with the deficient order and I was left with holes in my window frames.

After 14 months with one disappointment after another with Tish Libby's terrible service, I turned down waiting for another questionable order of shades as compensation and asked that she reimburse me monetarily for all my time wasted, poor service, crappy shades and damages done to my house.

Tish Libby refused to provide me any money back for her awful service.

Do not trust Tish Libby and do not give her your money!

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I purchased automated blinds several years ago from Blinds Plus. From the initial install to the maintenance of batteries for the automated motors, the team at Blinds Plus consistently is responsive in delivering high quality customer

3
★★★★★

I purchased automated blinds several years ago from Blinds Plus. From the initial install to the maintenance of batteries for the automated motors, the team at Blinds Plus consistently is responsive in delivering high quality customer

.

Great experience!!! My agent referred me to blinds plus and I am glad he did. Tish recommended me to buy remote blinds for my new home. I am glad I took her advice. The blinds are beautiful. The two installers were very professional

3
★★★★★

Great experience!!! My agent referred me to blinds plus and I am glad he did. Tish recommended me to buy remote blinds for my new home. I am glad I took her advice. The blinds are beautiful. The two installers were very professional

.

Stay away from this place. They are not the most expensive or the cheapest so youre out nothing by going somewhere else. Keep in mind as you read this I had 11-windows, a patio door. 2 of the windows in the boys rooms we wanted "black out cell shades" just like the Sleep Study Center. I explained the edges had to have rails to keep ALL light out.

I got 3 estimates from local dealers; Blinds Plus came in at the middle to high end. After an obscene 1st quote they dropped the price by $600 and I should have realized if they HAD any customer service/job satisfaction that would be the $600 they dropped. The initial estimate you get a good vibe. She sounds like they know what they are doing, it was down hill after that. I hounded them to find out when my blinds were coming in every inch of the way. They told me initially 2 weeks for the blinds to come in. At the end of the first week as I was in the store dropping the check off, I was told a shipment was going to be in this Friday and it might be ours. At the end of the 3rd week with no word from them I called and was told one more week. 10 more days and I am calling and asking what is the problem. I was told they would be in Friday. I called back to find out if they came in the following week and was told they needed to schedule. You should of SCHEDULED last week knowing they were going to be in. Regardless of what time/date I told her (we have 2 kids under 2, nap times) we always were subjected to her schedule then why ask!!!! I would say before 10 am and she would call and say another job is running late and it will be 12 that turned in to 2pm and naptime was in full swing. The blinds came in (minus the black out shades) and were hung in about an hour. 3/4 of an inch was the biggest gap on 4 out of 11 windows. They were so bad you could see the window on the side of the blinds. The guy hanging them told me to call the office. He would not answer if he thought that was okay. He tried to tell me that the windows were out of plum. I measured them and 1 out of 11 windows were a little out by inch. ****Now you will be told they will have a 1/4 inch on each side and an 1/8'' give or take for the blade cutting as the machine is not calibrated every time. **** She tried to tell me the 1/4 inch plus the 1/8 each side and BAM you have almost 3/4 of an inch. Not happening. I PAID FOR CUSTOM BLINDS. Not a good batting average. I put half down to order and the half was due when the job was done. She tried many times to get the rest of the money before the cell shades were installed. The shades came in and were the wrong style. Not having a good feeling so far I kept the balance due. Cell shades came in and she had the audacity to put drip edge..drip edge people as the groves and told me that is what the supplier sent her. I asked the installer if he knew what drip edge is used for. He said it was what he was told to do. Oh yea he spray-painted the scuffmarks on the drip edge in front of the house before install. After they were complete I told the installer to take them out and he started to talk back as he was frustrated, I am frustrated and if I am going to be unhappy then I am going to hold nothing back. The drip edge left jagged, sharp edges on the inside of the windows. I have already mentioned these are for the boys room and the windows are almost to the floor. I spent $2,000 and I expect nothing less than perfect. SO another 2 weeks and the supplier sent her the right size channeling and they came back. The shades I was told would relax and fall to the bottom and block the light out. It has been 4 weeks and the shades have still not relaxed. I contacted her and was told she would contact the supplier, that was 2 weeks ago and I have yet to hear from her. There is so much light coming in around the edges that we had to install black out curtains in both rooms. Stay away from them. It is not worth the hassle.

1
★☆☆☆☆

Stay away from this place. They are not the most expensive or the cheapest so youre out nothing by going somewhere else. Keep in mind as you read this I had 11-windows, a patio door. 2 of the windows in the boys rooms we wanted "black out cell shades" just like the Sleep Study Center. I explained the edges had to have rails to keep ALL light out.

I got 3 estimates from local dealers; Blinds Plus came in at the middle to high end. After an obscene 1st quote they dropped the price by $600 and I should have realized if they HAD any customer service/job satisfaction that would be the $600 they dropped. The initial estimate you get a good vibe. She sounds like they know what they are doing, it was down hill after that. I hounded them to find out when my blinds were coming in every inch of the way. They told me initially 2 weeks for the blinds to come in. At the end of the first week as I was in the store dropping the check off, I was told a shipment was going to be in this Friday and it might be ours. At the end of the 3rd week with no word from them I called and was told one more week. 10 more days and I am calling and asking what is the problem. I was told they would be in Friday. I called back to find out if they came in the following week and was told they needed to schedule. You should of SCHEDULED last week knowing they were going to be in. Regardless of what time/date I told her (we have 2 kids under 2, nap times) we always were subjected to her schedule then why ask!!!! I would say before 10 am and she would call and say another job is running late and it will be 12 that turned in to 2pm and naptime was in full swing. The blinds came in (minus the black out shades) and were hung in about an hour. 3/4 of an inch was the biggest gap on 4 out of 11 windows. They were so bad you could see the window on the side of the blinds. The guy hanging them told me to call the office. He would not answer if he thought that was okay. He tried to tell me that the windows were out of plum. I measured them and 1 out of 11 windows were a little out by inch. ****Now you will be told they will have a 1/4 inch on each side and an 1/8'' give or take for the blade cutting as the machine is not calibrated every time. **** She tried to tell me the 1/4 inch plus the 1/8 each side and BAM you have almost 3/4 of an inch. Not happening. I PAID FOR CUSTOM BLINDS. Not a good batting average. I put half down to order and the half was due when the job was done. She tried many times to get the rest of the money before the cell shades were installed. The shades came in and were the wrong style. Not having a good feeling so far I kept the balance due. Cell shades came in and she had the audacity to put drip edge..drip edge people as the groves and told me that is what the supplier sent her. I asked the installer if he knew what drip edge is used for. He said it was what he was told to do. Oh yea he spray-painted the scuffmarks on the drip edge in front of the house before install. After they were complete I told the installer to take them out and he started to talk back as he was frustrated, I am frustrated and if I am going to be unhappy then I am going to hold nothing back. The drip edge left jagged, sharp edges on the inside of the windows. I have already mentioned these are for the boys room and the windows are almost to the floor. I spent $2,000 and I expect nothing less than perfect. SO another 2 weeks and the supplier sent her the right size channeling and they came back. The shades I was told would relax and fall to the bottom and block the light out. It has been 4 weeks and the shades have still not relaxed. I contacted her and was told she would contact the supplier, that was 2 weeks ago and I have yet to hear from her. There is so much light coming in around the edges that we had to install black out curtains in both rooms. Stay away from them. It is not worth the hassle.

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Stay away from this place. They are not the most expensive or the cheapest so youre out nothing by going somewhere else. Keep in mind as you read this I had 11-windows, a patio door. 2 of the windows in the boys rooms we wanted "black

3
★★★★★

Stay away from this place. They are not the most expensive or the cheapest so youre out nothing by going somewhere else. Keep in mind as you read this I had 11-windows, a patio door. 2 of the windows in the boys rooms we wanted "black

.

AWESOME experience!!! A friend referred me to Blinds Plus; I am glad she did. Tish went out of her way to make sure I received exactly what I wanted, even after experiencing delays caused by the builder. The installation went as planned

3
★★★★★

AWESOME experience!!! A friend referred me to Blinds Plus; I am glad she did. Tish went out of her way to make sure I received exactly what I wanted, even after experiencing delays caused by the builder. The installation went as planned

.

OUTSTANDING!!! Couldn't ask for a better buying experience. Tish was absolutely wonderful as she was patient with my "million" questions. As a first-time homebuyer, I needed to get that "warm fuzzy" before I purchased. TWO DAY TURNAROUND!!! That's right, two days to get the blinds ordered, shipped, and installed. And the blinds are beautiful! Finally, the two installers were both professional and extremely friendly. Installed over 10 blinds in less than an hour...incredible! I can not thank Blinds Plus (Tish) enough and I whole-heartily recommend them for all of your "blinds" needs!

5
★★★★★

OUTSTANDING!!! Couldn't ask for a better buying experience. Tish was absolutely wonderful as she was patient with my "million" questions. As a first-time homebuyer, I needed to get that "warm fuzzy" before I purchased. TWO DAY TURNAROUND!!! That's right, two days to get the blinds ordered, shipped, and installed. And the blinds are beautiful! Finally, the two installers were both professional and extremely friendly. Installed over 10 blinds in less than an hour...incredible! I can not thank Blinds Plus (Tish) enough and I whole-heartily recommend them for all of your "blinds" needs!

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OUTSTANDING!!! Couldn't ask for a better buying experience. Tish was absolutely wonderful as she was patient with my "million" questions. As a first-time homebuyer, I needed to get that "warm fuzzy" before I purchased. TWO DAY

3
★★★★★

OUTSTANDING!!! Couldn't ask for a better buying experience. Tish was absolutely wonderful as she was patient with my "million" questions. As a first-time homebuyer, I needed to get that "warm fuzzy" before I purchased. TWO DAY

.

I just had my third set of blinds installed throughout my home and they were all ordered and installed through Blinds Plus. From the ordering through the installation, I have never had a problem of any kind. I have always enjoyed excellent service and quality products through Blinds Plus. I would highly recommend them to anyone looking for blinds. Now, if they only did window screens! Any company is only as good as the people they hire - kudos to Blinds Plus. Thank you for always doing a great job!

5
★★★★★

I just had my third set of blinds installed throughout my home and they were all ordered and installed through Blinds Plus. From the ordering through the installation, I have never had a problem of any kind. I have always enjoyed excellent service and quality products through Blinds Plus. I would highly recommend them to anyone looking for blinds. Now, if they only did window screens! Any company is only as good as the people they hire - kudos to Blinds Plus. Thank you for always doing a great job!

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I wanted to get new blinds. So I went to them. Put the order in. I was told two weeks, which is fine I don't mind waiting. A month had gone by, I called and was told they hadn't come in yet, they should be in this week. So I called again

3
★★★★★

I wanted to get new blinds. So I went to them. Put the order in. I was told two weeks, which is fine I don't mind waiting. A month had gone by, I called and was told they hadn't come in yet, they should be in this week. So I called again

.

Blinds Plus has worked on installation of shutters in my home for some time now. Some dalays on the part of the manufacturer and delivery added to the owner's personal emergencies resulted in excessive delays. The work is finally

3
★★★★★

Blinds Plus has worked on installation of shutters in my home for some time now. Some dalays on the part of the manufacturer and delivery added to the owner's personal emergencies resulted in excessive delays. The work is finally

.

Tish was great and the blinds look fantastic! Tish went the extra mile and made sure the blinds were installed late on a Friday afternoon before we moved into our new home. We had many friends tell us to use her and they were not wrong.

3
★★★★★

Tish was great and the blinds look fantastic! Tish went the extra mile and made sure the blinds were installed late on a Friday afternoon before we moved into our new home. We had many friends tell us to use her and they were not wrong.

.

had ordered shutters last year for 4 windows they where installed as promised 8 weeks...decided to finish the rest of the house and what a time we had getting our order...contacted BBB, they had no luck getting info from the company...we signed a contracted and paid in good faith to get the order done in time...seven months later we finally have the order...I contacted Five on Your Side, a lawyer...I was ready to go to court to have my money returned...there was nothing but lies and empty promises...if you want to wait and here lies then guess that would be the company to use...

1
★☆☆☆☆

had ordered shutters last year for 4 windows they where installed as promised 8 weeks...decided to finish the rest of the house and what a time we had getting our order...contacted BBB, they had no luck getting info from the company...we signed a contracted and paid in good faith to get the order done in time...seven months later we finally have the order...I contacted Five on Your Side, a lawyer...I was ready to go to court to have my money returned...there was nothing but lies and empty promises...if you want to wait and here lies then guess that would be the company to use...

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As a new customer, the sales rep/owner will lure you in with "friendly" personable service, claim to be giving you various discounts, and claim to have your window treatments installed within 1 week. I mistakenly purchased twice from here, after experiencing a 2 1/2 weeks wait from my first installation. After inquiring about the delay and not receiving my installation within a week and accepting the excuses, I reordered more window treatments. Yet, it's been 2 weeks and have heard nothing from the sales rep about the late service...But believe that she will quickly charge you as soon as you place your order!

2
★★☆☆☆

As a new customer, the sales rep/owner will lure you in with "friendly" personable service, claim to be giving you various discounts, and claim to have your window treatments installed within 1 week. I mistakenly purchased twice from here, after experiencing a 2 1/2 weeks wait from my first installation. After inquiring about the delay and not receiving my installation within a week and accepting the excuses, I reordered more window treatments. Yet, it's been 2 weeks and have heard nothing from the sales rep about the late service...But believe that she will quickly charge you as soon as you place your order!

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I loved the blinds i got they were installed quickly and gave us temp blinds until ours arrived (special order blinds). I had great customer service. I'll be telling everyone that needs blinds to go here. Thanks for the great blinds!!
Robin

2
★★★★★

I loved the blinds i got they were installed quickly and gave us temp blinds until ours arrived (special order blinds). I had great customer service. I'll be telling everyone that needs blinds to go here. Thanks for the great blinds!!
Robin

.

I would like to say that I used this company for the blinds in our house and I'm satisfied to the fullest. The installers were very helpful if I had any questions on the blinds. I recommend this company for anyone who's interested in enhancing their home. I will refer blinds plus to my friends and family members in the future.

4
★★★★☆

I would like to say that I used this company for the blinds in our house and I'm satisfied to the fullest. The installers were very helpful if I had any questions on the blinds. I recommend this company for anyone who's interested in enhancing their home. I will refer blinds plus to my friends and family members in the future.

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I used this co. for blinds in my house. They were johnny on the spot to get my business but not for follow ups. I paid extra for the valances and every single one has fallen off at one time or another. Poor quality, and all the blinds do not stay in the window sills. I would not recommend this co.

1
★☆☆☆☆

I used this co. for blinds in my house. They were johnny on the spot to get my business but not for follow ups. I paid extra for the valances and every single one has fallen off at one time or another. Poor quality, and all the blinds do not stay in the window sills. I would not recommend this co.

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Delivery Delays and Bad Customer Service

0
★☆☆☆☆

Delivery Delays and Bad Customer Service

Pros: Free Estimate

Cons: Delivery Delays and Bad Customer Service

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