New Dragon Palace

★★☆☆☆

About New Dragon Palace

Hours
Mon. - Sat. 11am - 10pm;Sun. 12am - 10pm

Food

Food
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Olympic Family Restaurant

1541 W Mountain St Kernersville, NC

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2.3333 3
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We have ordered from New Dragon Palace for years. Our last order was 2 hours late. We paid for the cold food and the owner said he would bring back fresh which he did but forgot the rice. At this point, the owner said our next order would be free. When I called two weeks laters to order and take the owner up on his commitment he hung up on me! This isn't how you treat customers. We paid for our food and expected what we ordered. What we got was horrible service, food and the phone hung up on us. Don't order form New Dragon Palace if you want good service and help when the order is wrong!

1
★☆☆☆☆

We have ordered from New Dragon Palace for years. Our last order was 2 hours late. We paid for the cold food and the owner said he would bring back fresh which he did but forgot the rice. At this point, the owner said our next order would be free. When I called two weeks laters to order and take the owner up on his commitment he hung up on me! This isn't how you treat customers. We paid for our food and expected what we ordered. What we got was horrible service, food and the phone hung up on us. Don't order form New Dragon Palace if you want good service and help when the order is wrong!

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.

We have ordered from New Dragon Palace for years. Our last order was 2 hours late. We paid for the cold food and the owner said he would bring back fresh which he did but forgot the rice. At this point, the owner said our next order would be free. When I called two weeks laters to order and take the owner up on his commitment he hung up on me! This isn't how you treat customers. We paid for our food and expected what we ordered. What we got was horrible service, food and the phone hung up on us. Don't order form New Dragon Palace if you want good service and help when the order is wrong!

0
★☆☆☆☆

We have ordered from New Dragon Palace for years. Our last order was 2 hours late. We paid for the cold food and the owner said he would bring back fresh which he did but forgot the rice. At this point, the owner said our next order would be free. When I called two weeks laters to order and take the owner up on his commitment he hung up on me! This isn't how you treat customers. We paid for our food and expected what we ordered. What we got was horrible service, food and the phone hung up on us. Don't order form New Dragon Palace if you want good service and help when the order is wrong!

Pros: none

Cons: not truthful

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We have eaten here for almost a year about once every other week, and are amazed by the quality! most experinces have been great, and always at least good. The Hot and Sour soup is actually hot and sour, more authentic than most, as it the shrimp in garlic sauce and the mei fun noodles. Try the chef's specialties instead of the combos, and they take special requests.

5
★★★★★

We have eaten here for almost a year about once every other week, and are amazed by the quality! most experinces have been great, and always at least good. The Hot and Sour soup is actually hot and sour, more authentic than most, as it the shrimp in garlic sauce and the mei fun noodles. Try the chef's specialties instead of the combos, and they take special requests.

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