Charlotte Travel Plaza

★☆☆☆☆
  • 4601 Sunset Rd

    Charlotte, NC 28216

    Map & Directions
  • 704-597-7980

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I went into the store today (9-8-10) to pay for some gay. When I looked back to see te pump number I saw 6 and that is what I told the lady. Who happen to be the asistant manager. I didn't realize I was on pump 7 just because when I looked back I saw a 6 so that is what I told her. I went back to pump the gas and they never turned it on. I used the call button several times with no responce and then the lady came out and was rude to me and said I told her 6 not 7. Well, being the only one there it doesn't take a idiot or in her case it did to see I gave the wrong number. I was there for over twenty minutes using the button and then she marches out and was yelling at me. I told her I pushed the intercom but they never answered. She informed me that she only worked there and didn't own it so she didn't know. Then she tell me I can just get the f**** out of there and she would call the police. Yelling and screaming at me and then calling the police o me because she didn't like it when I confronted her about why they didn't answer the call button. She made it very clear that I was in the wrong because I said 6 and it was 7 but when your the only car there and the sig had 6 on it as I walked to the store. She is rude and is a assistant manager with no moral or professional skills what so ever. She said I could just stop pumping and go somewhere else. This was in the afternoongoing on 5:00 pm ( EST ). I will never visit it again and since I work in the trucking industry and am over gas receipts I will not allow one of my company gas cards to ork at this location. She is not a professional lady or nice woman in general.

1
★☆☆☆☆

I went into the store today (9-8-10) to pay for some gay. When I looked back to see te pump number I saw 6 and that is what I told the lady. Who happen to be the asistant manager. I didn't realize I was on pump 7 just because when I looked back I saw a 6 so that is what I told her. I went back to pump the gas and they never turned it on. I used the call button several times with no responce and then the lady came out and was rude to me and said I told her 6 not 7. Well, being the only one there it doesn't take a idiot or in her case it did to see I gave the wrong number. I was there for over twenty minutes using the button and then she marches out and was yelling at me. I told her I pushed the intercom but they never answered. She informed me that she only worked there and didn't own it so she didn't know. Then she tell me I can just get the f**** out of there and she would call the police. Yelling and screaming at me and then calling the police o me because she didn't like it when I confronted her about why they didn't answer the call button. She made it very clear that I was in the wrong because I said 6 and it was 7 but when your the only car there and the sig had 6 on it as I walked to the store. She is rude and is a assistant manager with no moral or professional skills what so ever. She said I could just stop pumping and go somewhere else. This was in the afternoongoing on 5:00 pm ( EST ). I will never visit it again and since I work in the trucking industry and am over gas receipts I will not allow one of my company gas cards to ork at this location. She is not a professional lady or nice woman in general.

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I was in the Charlotte travel plaza I believe that (customers are right) about the service that was given to that customer. The employee was wrong and the company needs to retrain the employee who clearly was not helping until the customer calls police for help.

0
★☆☆☆☆

I was in the Charlotte travel plaza I believe that (customers are right) about the service that was given to that customer. The employee was wrong and the company needs to retrain the employee who clearly was not helping until the customer calls police for help.

Cons: customer service

 

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