Bedroom & Sofa Emporium

★★★☆☆

About Bedroom & Sofa Emporium

Hours
Sun 1pm-7pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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i am very very pleased with the beautiful new couch i purchased at this store. I got a very good deal on it. the salesman was really nice and the men that came to deliver my couch were very friendly and helpful. im not a person that leaves

3
★★★★★

i am very very pleased with the beautiful new couch i purchased at this store. I got a very good deal on it. the salesman was really nice and the men that came to deliver my couch were very friendly and helpful. im not a person that leaves

.

I had received a flyer for a retirement sale at this store, and I went there to see what deals might be available.

After looking at the furniture, my wife and I had set our sights on a nice bedroom set - but I was getting the feeling that all of the prices in the store were raised for the sale. The set we liked had a tag of about $6,000 on it, with a red X marked through it. After talking to salesman, he said the set could go for $3,200 - about half off according to him.

While I was in the store, I googled the same set and found it online at several stores for about $2,500.

I left the store and purchased the set online for $2,520 and I also got free shipping+setup and no tax applied to the order. If I had purchased the set in the store there would have been an $89 delivery fee plus more than likely tax would have applied to it as well. I saved about $1,000 by not buying this furniture at this store.

I used to like this store, I bought a bed there years ago but now I feel like this place is just trying to trick people into coming in to buy stuff at jacked up prices. Before you buy here, do a quick online search for the same product.

0
★☆☆☆☆

I had received a flyer for a retirement sale at this store, and I went there to see what deals might be available.

After looking at the furniture, my wife and I had set our sights on a nice bedroom set - but I was getting the feeling that all of the prices in the store were raised for the sale. The set we liked had a tag of about $6,000 on it, with a red X marked through it. After talking to salesman, he said the set could go for $3,200 - about half off according to him.

While I was in the store, I googled the same set and found it online at several stores for about $2,500.

I left the store and purchased the set online for $2,520 and I also got free shipping+setup and no tax applied to the order. If I had purchased the set in the store there would have been an $89 delivery fee plus more than likely tax would have applied to it as well. I saved about $1,000 by not buying this furniture at this store.

I used to like this store, I bought a bed there years ago but now I feel like this place is just trying to trick people into coming in to buy stuff at jacked up prices. Before you buy here, do a quick online search for the same product.

.

Just purchased a sectional for bonus room and with help of staff got the perfect size to fit our space. Sales staff knowledgeable,friendly and with design know-how. Will be back to furnish the rest of our new home!

2
★★★★★

Just purchased a sectional for bonus room and with help of staff got the perfect size to fit our space. Sales staff knowledgeable,friendly and with design know-how. Will be back to furnish the rest of our new home!

.

Horrible customer service. Purchase your furniture elsewhere!

0
★☆☆☆☆

Horrible customer service. Purchase your furniture elsewhere!

.

i came in with my husband john. we were looking for a bedroom set for our guest bedroom. the sales staff were very friendly and helpful. we placed an order with them and it came in very quickly. delivery staff were friendly as well.

2
★★★★★

i came in with my husband john. we were looking for a bedroom set for our guest bedroom. the sales staff were very friendly and helpful. we placed an order with them and it came in very quickly. delivery staff were friendly as well.

.

We have been loyal customers of Bedroom and Sofa Emporium for 12 years now. They have a very unique selection of furniture and reasonable prices too. We got some great design advice the last time we were in.

2
★★★★★

We have been loyal customers of Bedroom and Sofa Emporium for 12 years now. They have a very unique selection of furniture and reasonable prices too. We got some great design advice the last time we were in.

.

Very surprised and pleased with the experience. Finaly, something different for a change. Good prices too. I'll be back.

2
★★★★☆

Very surprised and pleased with the experience. Finaly, something different for a change. Good prices too. I'll be back.

.

My husband and I are new to the area and we were referred to this store by a friend of ours. The staff was very friendly and allowed us to look around without hovering over us. They have a great selection of children's furniture and the prices were very reasonable. We are looking for a dinning room set in the near future and will shop here again!

2
★★★★★

My husband and I are new to the area and we were referred to this store by a friend of ours. The staff was very friendly and allowed us to look around without hovering over us. They have a great selection of children's furniture and the prices were very reasonable. We are looking for a dinning room set in the near future and will shop here again!

.

Great experience. Really nice furniture and super prices. Sincere, caring sales people made this as good as it could be. Thanks again.

2
★★★★☆

Great experience. Really nice furniture and super prices. Sincere, caring sales people made this as good as it could be. Thanks again.

.

Our experience with this furniture store has gradually gotten worse and worse and is still not over. We ordered 2 couches from them over 6 weeks ago (paid half as a deposit), and were told that they would take two weeks to arrive. After we did not hear from them 2.5 weeks later, we called to find out what was up. We were told that the couches were backordered and would be no more another 1.5 weeks, but that they would call us to update on the status. They never called and instead we had to keep phoning to find out finally that it would be another week than their second projection (5 weeks from original order). So on the day that they were to finally arrive, we heard nothing and made the call to find out what was going on. It took a while for them to find our order and find out that they were indeed there (obviously no one was planning to inform us and arrange delivery) but could not be delivered for 2 days. Today I arrived home to find a message from the store (the first time they have bothered to call us) to say that the delivery will be delayed another two days. Because we paid what turned out to be a non-refundable deposit, we have had no recourse even though we have wanted to take our business elsewhere.

0
★☆☆☆☆

Our experience with this furniture store has gradually gotten worse and worse and is still not over. We ordered 2 couches from them over 6 weeks ago (paid half as a deposit), and were told that they would take two weeks to arrive. After we did not hear from them 2.5 weeks later, we called to find out what was up. We were told that the couches were backordered and would be no more another 1.5 weeks, but that they would call us to update on the status. They never called and instead we had to keep phoning to find out finally that it would be another week than their second projection (5 weeks from original order). So on the day that they were to finally arrive, we heard nothing and made the call to find out what was going on. It took a while for them to find our order and find out that they were indeed there (obviously no one was planning to inform us and arrange delivery) but could not be delivered for 2 days. Today I arrived home to find a message from the store (the first time they have bothered to call us) to say that the delivery will be delayed another two days. Because we paid what turned out to be a non-refundable deposit, we have had no recourse even though we have wanted to take our business elsewhere.

Cons: misrepresentation of order time, poor service

.

We purchased a dark brown, microfiber sofa with recliners here for nearly $800. After living with it for 4 months we have found that it is horribly uncomfortable and the recliners hurt our backs. I have had to go the chiropractor because of this. The leg rests are basically just a piece of wood with very sharp edges, and hurt our legs if we rest them there for more than a few minutes. The ""cushions"" where we sit are so mashed down in just 4 months, that we feel that this is a very poorly constructed and cheaply made sofa. It also seems to be constructed with odd pieces of scrap fabric - once when something fell down between the ""cushions"" we could feel strange pieces of zipper that were there for no reason.

0
★☆☆☆☆

We purchased a dark brown, microfiber sofa with recliners here for nearly $800. After living with it for 4 months we have found that it is horribly uncomfortable and the recliners hurt our backs. I have had to go the chiropractor because of this. The leg rests are basically just a piece of wood with very sharp edges, and hurt our legs if we rest them there for more than a few minutes. The ""cushions"" where we sit are so mashed down in just 4 months, that we feel that this is a very poorly constructed and cheaply made sofa. It also seems to be constructed with odd pieces of scrap fabric - once when something fell down between the ""cushions"" we could feel strange pieces of zipper that were there for no reason.

Cons: Poor Quality Product, Customer Service Nonexistent

.

Purchased a bedroom suite from this company wanting to do 12 months same as cash but had to go thru American General Finance. Everything went thru smoothly and I love the furniture but AMG has repeatedly called my cell phone numerous times bothering me over and over to loan me ""more money."" I have a major problem w/ this as I didn't want to go thru them to begin w/ and the constant calls from so many different people w/ AMG is getting out of hand. My only suggestion to anyone buying furniture is to pay cash!

1
★★☆☆☆

Purchased a bedroom suite from this company wanting to do 12 months same as cash but had to go thru American General Finance. Everything went thru smoothly and I love the furniture but AMG has repeatedly called my cell phone numerous times bothering me over and over to loan me ""more money."" I have a major problem w/ this as I didn't want to go thru them to begin w/ and the constant calls from so many different people w/ AMG is getting out of hand. My only suggestion to anyone buying furniture is to pay cash!

.

Looking for furniture? If you are shopping in furniture stores, you are looking to spend a few bucks for that piece you want. But Bedroom and Sofa emporium carries such a small selection on their floor. I needed a twin bed, and of course they didn't have anything, so I looked through the catalogs, and ordered. Got a cheap piece (though not cheap to my wallet) of crap that I am now stuck with, and a kindly ""tough crap"" from Bedroom Emporium.

Bottom line, if it means that much to you - see it, feel it, sit on it, use it. But don't decide from a pix in a catalog whose sole purpose is to present it in the best way possible, regardless of the quality.

0
★☆☆☆☆

Looking for furniture? If you are shopping in furniture stores, you are looking to spend a few bucks for that piece you want. But Bedroom and Sofa emporium carries such a small selection on their floor. I needed a twin bed, and of course they didn't have anything, so I looked through the catalogs, and ordered. Got a cheap piece (though not cheap to my wallet) of crap that I am now stuck with, and a kindly ""tough crap"" from Bedroom Emporium.

Bottom line, if it means that much to you - see it, feel it, sit on it, use it. But don't decide from a pix in a catalog whose sole purpose is to present it in the best way possible, regardless of the quality.

 

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