Cranial Technologies

★★★☆☆
  • 309 E Morehead St # 280

    Charlotte, NC 28202

    Map & Directions
  • 704-344-1290

About Cranial Technologies

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Definitly a negative experience for my child. The band was made incorrectly & rubbed raw places but Cranial Technolgies refused to make another band. And in the end the band did not correct my child's head shape. Lisa refused to hear us and always talked over us and made excuses. I do not recommend Cranial Technoligies for cranial banding. Look elsewhere in the area!!!

2
★★☆☆☆

Definitly a negative experience for my child. The band was made incorrectly & rubbed raw places but Cranial Technolgies refused to make another band. And in the end the band did not correct my child's head shape. Lisa refused to hear us and always talked over us and made excuses. I do not recommend Cranial Technoligies for cranial banding. Look elsewhere in the area!!!

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I also have an awful experience with Charlotte office. In particular with Lisa. I found her very pushy to her point of view. She didn't listen to my concerns. I paid $3800 out of my pocket for the helmet and my baby still has a flat head and she said it is going to stay that way on my exit appointment. Do not recommend!

1
★☆☆☆☆

I also have an awful experience with Charlotte office. In particular with Lisa. I found her very pushy to her point of view. She didn't listen to my concerns. I paid $3800 out of my pocket for the helmet and my baby still has a flat head and she said it is going to stay that way on my exit appointment. Do not recommend!

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AWFUL experience with Charlotte office. Band was not made correctly. I expressed concerns 2 times in person and 1 time on the phone. Was told it was supposed to move some. After my 3rd in office visit with a different person I was told they needed to remake it because it was not a good fit. AWFUL AWFUL experience. Offered a refund which I am STILL waiting on. Last appt was 7/30/12, was told refund would be mailed on 8/6.....Told on 8/17 after I requested information on my refund that it was mailed on 8/17. Hopefully I will get it....

1
★☆☆☆☆

AWFUL experience with Charlotte office. Band was not made correctly. I expressed concerns 2 times in person and 1 time on the phone. Was told it was supposed to move some. After my 3rd in office visit with a different person I was told they needed to remake it because it was not a good fit. AWFUL AWFUL experience. Offered a refund which I am STILL waiting on. Last appt was 7/30/12, was told refund would be mailed on 8/6.....Told on 8/17 after I requested information on my refund that it was mailed on 8/17. Hopefully I will get it....

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I thought that Kathy and the team at Cranial Technologies in Charlotte, NC was fantastic! I honestly could not have asked for a better staff to take care of my then 7 month old. They said that he'd have the DOC band on probably 4 months, and due to his growth, it was off in 2 1/2 months! It was great to expect the worst and get the best! It wasn't as "bad" as we thought it would be. As parents, we thought it would be detrimental to our baby to have to wear this and it was not a big deal at all! It was done and over before you knew it. They made the appointments convenient and quick and my son got to know the staff and feel comfortable...what more could you ask for when bringing a baby! Thank you!

5
★★★★★

I thought that Kathy and the team at Cranial Technologies in Charlotte, NC was fantastic! I honestly could not have asked for a better staff to take care of my then 7 month old. They said that he'd have the DOC band on probably 4 months, and due to his growth, it was off in 2 1/2 months! It was great to expect the worst and get the best! It wasn't as "bad" as we thought it would be. As parents, we thought it would be detrimental to our baby to have to wear this and it was not a big deal at all! It was done and over before you knew it. They made the appointments convenient and quick and my son got to know the staff and feel comfortable...what more could you ask for when bringing a baby! Thank you!

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Lisa is a great therapist at Cranial Technologies, though all of them are very nice. They are not fluffy kittens and rainbows about a child needing the band, but this turned out to be the best solution for us and our premature son when positioning therapy did not help.

We are in mid-treatment and have been very happy so far. It is an expensive treatment, but our insurance covered a lot of it, and that was a painless process, thanks to the expertise at CT.

The only complaint I have at all is the actual Charlotte office itself. Though they have done a great job making the rooms cheery and fun, The waiting room is windowless and makes you feel like you are underground.

So far we have already noticed an improvement in our son's head; hopefully continued treatment will be as wonderful. Let's be honest, the alternatives (Star band and Hanger Band) don't seem nearly as good.

4
★★★★☆

Lisa is a great therapist at Cranial Technologies, though all of them are very nice. They are not fluffy kittens and rainbows about a child needing the band, but this turned out to be the best solution for us and our premature son when positioning therapy did not help.

We are in mid-treatment and have been very happy so far. It is an expensive treatment, but our insurance covered a lot of it, and that was a painless process, thanks to the expertise at CT.

The only complaint I have at all is the actual Charlotte office itself. Though they have done a great job making the rooms cheery and fun, The waiting room is windowless and makes you feel like you are underground.

So far we have already noticed an improvement in our son's head; hopefully continued treatment will be as wonderful. Let's be honest, the alternatives (Star band and Hanger Band) don't seem nearly as good.

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We went here as a referral from our pediatrican. They hardly looked at my child before telling me she needed a helmet and asking me for the hundreds of dollars. Two months later, my child was fine! They were awful and so RUDE!

1
★☆☆☆☆

We went here as a referral from our pediatrican. They hardly looked at my child before telling me she needed a helmet and asking me for the hundreds of dollars. Two months later, my child was fine! They were awful and so RUDE!

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My 7-month old went for a consult there. I was very pleased with how friendly and considerate the therapists were. We decided to get the DOC band and are so pleased with the results and working with the team for his follow-ups. I've even had good contact with the corporate office in AZ. No complaints.

4
★★★★☆

My 7-month old went for a consult there. I was very pleased with how friendly and considerate the therapists were. We decided to get the DOC band and are so pleased with the results and working with the team for his follow-ups. I've even had good contact with the corporate office in AZ. No complaints.

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