Pet Essentials

★★★★★
  • 7510 Pineville Matthews Rd 1

    Charlotte, NC 28226

    Map & Directions
  • 704-341-9936

About Pet Essentials

Hours
Sun 12pm-5pm, Mon-Fri 10am-8pm, Sat 9am-6pm
Reservations
Make A Reservation

Pets & Animals

Pets & Animals
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Petsense

45 Eagle Mountain Blvd Batesville, AR

4.5833 12
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I'm amazed that people will leave bad reviews such as the ones listed, where they are making up stories about Paul and Pet Essentials. Those are so ridiculous that they are obviously from a competitor in the area. I have been a customer

3
★★★★★

I'm amazed that people will leave bad reviews such as the ones listed, where they are making up stories about Paul and Pet Essentials. Those are so ridiculous that they are obviously from a competitor in the area. I have been a customer

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PAUL AND KAREN AND THEIR EMPLOYEES ALWAYS PROVIDE GREAT SERVICE, AND ARE PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS, FRIENDLY AND VERY HELPFUL. I HAVE BEEN A LOYAL CUSTOMER FOR MANY YEARS, AND I RESPECT AND GENERALLY FOLLOW THEIR ADVICE

3
★★★★★

PAUL AND KAREN AND THEIR EMPLOYEES ALWAYS PROVIDE GREAT SERVICE, AND ARE PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS, FRIENDLY AND VERY HELPFUL. I HAVE BEEN A LOYAL CUSTOMER FOR MANY YEARS, AND I RESPECT AND GENERALLY FOLLOW THEIR ADVICE

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I have been going to Pet Essentials for a very long time. I always bathe my dog and buy here treats. I went into the store and asked if it was half price still on Wed. He was very rude and said I had to have a coupon. That was fine, I

3
★★★★★

I have been going to Pet Essentials for a very long time. I always bathe my dog and buy here treats. I went into the store and asked if it was half price still on Wed. He was very rude and said I had to have a coupon. That was fine, I

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This small business owner has a bad attitude. Before entering this store, you will see in the front window scripture displayed, but once inside it diminishes any facade of friendliness. You may not see it the first time, or maybe even the second, but sooner or later his anger is shown. As long as you agree with him..you are fine but question it and his arrogance explodes with unexceptable behavior in front of customers. I use to be a customer that would just leave and never come back but now I feel it is important for people to hear about experiences with the customer service recieved. We all work too hard for our money and when spending it I would much rather hand it over to a sincere nice, very customer focused store then a place like this pet store. Worth mentioning....there are a lot of stores in the area that carry the products that were at one time only carried at a select few. Do the research and you will be surprised. Shop elsewhere!

1
★☆☆☆☆

This small business owner has a bad attitude. Before entering this store, you will see in the front window scripture displayed, but once inside it diminishes any facade of friendliness. You may not see it the first time, or maybe even the second, but sooner or later his anger is shown. As long as you agree with him..you are fine but question it and his arrogance explodes with unexceptable behavior in front of customers. I use to be a customer that would just leave and never come back but now I feel it is important for people to hear about experiences with the customer service recieved. We all work too hard for our money and when spending it I would much rather hand it over to a sincere nice, very customer focused store then a place like this pet store. Worth mentioning....there are a lot of stores in the area that carry the products that were at one time only carried at a select few. Do the research and you will be surprised. Shop elsewhere!

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.

I used to go to this pet store quite regularly and still go to the shop sometimes. They have some decent organic food, great treats, and lots of clothes, collars, toys, and leashes. However, one time, the owner started screaming at a guy who's dog growled. Now, I wasn't happy either, but this owner sounded like he was going to kill the guy when he should have taken the guy aside and quietly discussed the issue with him. However, I still went back after that. Then, a few trips later, the owner screamed (and I mean screamed) at a young, high-school aged, male employee about getting there on time. The owner was so lound that this kid was actually in tears. He seriously needs anger management classes. After that instance, I have only been back two times out of desperation for a couple of products. If this guy stops working at his own store, I may go back more. After those two instances, I was really angered that they have a Bible verse on the door but that he treats people that way. Also, it can be really hard to park there.

1
★★☆☆☆

I used to go to this pet store quite regularly and still go to the shop sometimes. They have some decent organic food, great treats, and lots of clothes, collars, toys, and leashes. However, one time, the owner started screaming at a guy who's dog growled. Now, I wasn't happy either, but this owner sounded like he was going to kill the guy when he should have taken the guy aside and quietly discussed the issue with him. However, I still went back after that. Then, a few trips later, the owner screamed (and I mean screamed) at a young, high-school aged, male employee about getting there on time. The owner was so lound that this kid was actually in tears. He seriously needs anger management classes. After that instance, I have only been back two times out of desperation for a couple of products. If this guy stops working at his own store, I may go back more. After those two instances, I was really angered that they have a Bible verse on the door but that he treats people that way. Also, it can be really hard to park there.

Pros: Quite a few good products

Cons: Owner is angry and yells

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the pet store has several supplies and accessories that I can imagine. The store is clean and has an great smell for a pet store. My loves to go the pet and receive an treat.

4
★★★★☆

the pet store has several supplies and accessories that I can imagine. The store is clean and has an great smell for a pet store. My loves to go the pet and receive an treat.

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.

Three years ago, I was about to get rid of my dog! Gidget is a Terrier mix and was completely out of control, I was about to take her to the shelter until my neighbor begged me to go to Pet Essentials. Karen, one of the owners, helped train us. She didn't just train Gidget, she taught me how to communicate with Gidget. It's so simple and she comes from a common sense approach, I kind of feel silly that I couldn't see this before but now Gidget is the best trained dog and I owe it all to Karen and Pet Essentials. I have been a loyal customer for the past 3 years now and would never consider going to any other pet store in Charlotte.

2
★★★★★

Three years ago, I was about to get rid of my dog! Gidget is a Terrier mix and was completely out of control, I was about to take her to the shelter until my neighbor begged me to go to Pet Essentials. Karen, one of the owners, helped train us. She didn't just train Gidget, she taught me how to communicate with Gidget. It's so simple and she comes from a common sense approach, I kind of feel silly that I couldn't see this before but now Gidget is the best trained dog and I owe it all to Karen and Pet Essentials. I have been a loyal customer for the past 3 years now and would never consider going to any other pet store in Charlotte.

Pros: Very Knowledgeable owners & staff

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I have been shopping at Pet Essentials since I moved to Charlotte in 2001 and I just love the store, owners and staff. I have always had great customer service and they carry the most unique things for dogs. The atmosphere of the store gives a real sense that they truly care about the animals and not just the sale. I highly recommend Pet Essentials for all your doggie needs.

2
★★★★★

I have been shopping at Pet Essentials since I moved to Charlotte in 2001 and I just love the store, owners and staff. I have always had great customer service and they carry the most unique things for dogs. The atmosphere of the store gives a real sense that they truly care about the animals and not just the sale. I highly recommend Pet Essentials for all your doggie needs.

Pros: The Service

Cons: none that I can find...

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Wow, what a great pet supply store. Very clean and the store smells great, unlike many pet stores that I have been to. The staff was very friendly and helpful and their knowledge about dogs was amazing. I would highly recommend Pet Essentials to all pet lovers. The store cats are really cool too.

2
★★★★★

Wow, what a great pet supply store. Very clean and the store smells great, unlike many pet stores that I have been to. The staff was very friendly and helpful and their knowledge about dogs was amazing. I would highly recommend Pet Essentials to all pet lovers. The store cats are really cool too.

Pros: Thumbs up

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This pet store is by far the best in Charlotte. The staff there is so knowledgeable & warm. They are so willing to help & make sure your pet is healthy. I was feeding my new puppy NutroMax Puppy & they said that is one of the worst foods you can buy because of all the filler. My puppy wasn't eating the food. Once I switched to the puppy food they recommended, she started eating more food! She's much more active now. The toys are great. You might pay a little more for their food/toys/etc, but it is worth is for the caring environment you are in.

2
★★★★★

This pet store is by far the best in Charlotte. The staff there is so knowledgeable & warm. They are so willing to help & make sure your pet is healthy. I was feeding my new puppy NutroMax Puppy & they said that is one of the worst foods you can buy because of all the filler. My puppy wasn't eating the food. Once I switched to the puppy food they recommended, she started eating more food! She's much more active now. The toys are great. You might pay a little more for their food/toys/etc, but it is worth is for the caring environment you are in.

Pros: Knowledgeable & Caring Staff

Cons: Nothing I can think of.

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Pet Essentials is the store of the future. Full of friendly, kind and caring owners and employees, no matter what your pets issues or behavior problems, they will get to the bottom of it and do what they can to help solve your problems. They continue to grow their product lines offering fun and interactive toys. The bathing dept. is above and beyond your typical pet store taking the mess and inconvenience out of your own bathtub. After shopping at Pet Essentials, I was done going to any other pet store in town.

2
★★★★★

Pet Essentials is the store of the future. Full of friendly, kind and caring owners and employees, no matter what your pets issues or behavior problems, they will get to the bottom of it and do what they can to help solve your problems. They continue to grow their product lines offering fun and interactive toys. The bathing dept. is above and beyond your typical pet store taking the mess and inconvenience out of your own bathtub. After shopping at Pet Essentials, I was done going to any other pet store in town.

Pros: Knowledgeable, caring and compassionate service.

Cons: None that I can find...

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Pet Essentials is a unique pet supply store. First of all, they do not sell animals so they are not supporting any puppy mills. Secondly, the owners are very knowledgeable and willing to spend time with you and pass on their knowledge to you. Pet Essentials truly cares about all dogs & cats. They are actively involved in rescuing dogs & cats. There are 5 cats that live in the store, very cool!! The store cats love to visit with the customers. Frankie, is one of my favorites. Oh, Pet Essentials also offers a Do It Yourself Bathing Spa. Very cool, love it and use it alot.

2
★★★★★

Pet Essentials is a unique pet supply store. First of all, they do not sell animals so they are not supporting any puppy mills. Secondly, the owners are very knowledgeable and willing to spend time with you and pass on their knowledge to you. Pet Essentials truly cares about all dogs & cats. They are actively involved in rescuing dogs & cats. There are 5 cats that live in the store, very cool!! The store cats love to visit with the customers. Frankie, is one of my favorites. Oh, Pet Essentials also offers a Do It Yourself Bathing Spa. Very cool, love it and use it alot.

Pros: Thumbs up

 

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