Upstream - Charlotte

★★★★☆
  • 6902 Phillips Pl Ct

    Charlotte, NC 28210

    Map & Directions
  • 704-556-7730

About Upstream - Charlotte

Categories
Hours
Mon. - Sat. 11:30am - 3pm;Sun. 10:30am - 3pm

Food

Food
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This is one of my favorite Charlotte restaurants. I have to order the Ahi Tuna every time because it is simply the best. The service is also wonderful. They have multiple people who are very knowledgeable about wine so please ask if you

3
★★★★★

This is one of my favorite Charlotte restaurants. I have to order the Ahi Tuna every time because it is simply the best. The service is also wonderful. They have multiple people who are very knowledgeable about wine so please ask if you

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Normally I have a more descriptive headline, but I really didn't find much that stuck out to me other than the food at the Sunday brunch here at Upstream.

This past sunday I popped into Upstream, located in Phillips place in South Park

3
★★★★★

Normally I have a more descriptive headline, but I really didn't find much that stuck out to me other than the food at the Sunday brunch here at Upstream.

This past sunday I popped into Upstream, located in Phillips place in South Park

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My husband and I dined here a few months back. While we were fairly pleased with our dinner (not overly, considering the price, and our service had been VERY slow). It was when we got up to leave that our experience began to fall apart.

We decided to sit outside on the patio since the weather was nice. When I got up, I heard the people behind me gasp, and I looked down to see that I had a huge water stain on the back of my pants. Apparently, the cushion that I had been sitting on still had a little bit of water in it. Now, you might be thinking, how could I not notice that? Well, it must have been very slightly seeping through, and, since I had been sitting there for an hour, I just didn't feel it as it was happening.

When I got up, I was so embarrassed. The mark covered half my backside. We had wanted to head to Dean and Deluca for dessert, but there was no way after this. I quickly dodged out of the restaurant and showed my husband. He was very upset and told me that I should tell the management. So I went back inside and did just that. They could have cared less. At first Ken, the proprietor, didn't even believe me. He argued with me, and acted like I was trying to get a free meal. After about 10 minutes of going around with them, he said that they would give a coupon for one free meal at another time. Oh boy. Well, after all that, there is no way that I will EVER return to this place. I left feeling humiliated.

Spend your money elsewhere. There are many other great restaurants around with better service and better food for the same price.

0
★☆☆☆☆

My husband and I dined here a few months back. While we were fairly pleased with our dinner (not overly, considering the price, and our service had been VERY slow). It was when we got up to leave that our experience began to fall apart.

We decided to sit outside on the patio since the weather was nice. When I got up, I heard the people behind me gasp, and I looked down to see that I had a huge water stain on the back of my pants. Apparently, the cushion that I had been sitting on still had a little bit of water in it. Now, you might be thinking, how could I not notice that? Well, it must have been very slightly seeping through, and, since I had been sitting there for an hour, I just didn't feel it as it was happening.

When I got up, I was so embarrassed. The mark covered half my backside. We had wanted to head to Dean and Deluca for dessert, but there was no way after this. I quickly dodged out of the restaurant and showed my husband. He was very upset and told me that I should tell the management. So I went back inside and did just that. They could have cared less. At first Ken, the proprietor, didn't even believe me. He argued with me, and acted like I was trying to get a free meal. After about 10 minutes of going around with them, he said that they would give a coupon for one free meal at another time. Oh boy. Well, after all that, there is no way that I will EVER return to this place. I left feeling humiliated.

Spend your money elsewhere. There are many other great restaurants around with better service and better food for the same price.

Pros: Don't remember

Cons: Small portions, slow service, bad management

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You get what you pay for...this restaurant is within the complex where I typically stay when traveling to Charlotte. It is pricey but service & food are excellent. And another bonus is if you want to go a date here it is convenient to a movie theater just down the walk.

4
★★★★☆

You get what you pay for...this restaurant is within the complex where I typically stay when traveling to Charlotte. It is pricey but service & food are excellent. And another bonus is if you want to go a date here it is convenient to a movie theater just down the walk.

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Great place for a date night! The seafood here could be considered fine dining. I loved the fresh sushi appetizer. The waitress suggested the saki-marinated wild sea bass and I loved it. The fish was full of flavor. The staff provided great dinner service. After sharing a dessert, we walked to the movie theater, which was just 50 strides down from the restaurant.

5
★★★★★

Great place for a date night! The seafood here could be considered fine dining. I loved the fresh sushi appetizer. The waitress suggested the saki-marinated wild sea bass and I loved it. The fish was full of flavor. The staff provided great dinner service. After sharing a dessert, we walked to the movie theater, which was just 50 strides down from the restaurant.

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My husband and I went to Upstream after being given a gift card there. The food was great. I got a huge, jumbo shrimp and it was fantastic. The food was very expensive though. The wait staff was incredible. That was worth the extra money for sure.

4
★★★★☆

My husband and I went to Upstream after being given a gift card there. The food was great. I got a huge, jumbo shrimp and it was fantastic. The food was very expensive though. The wait staff was incredible. That was worth the extra money for sure.

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We love this restaurant. I cannot say enough about the overall experience, from the helpful staff, the amazing food that I think about for days later, the quiet atmosphere, etc. My husband brought me here for my birthday in February. I still remember my meal clearly it was so good. We had the appetizer tower special, and I loved each and every bite, especially the calamari. The dinner we had was the Bento box for the night, which is different depending on what the chef chooses to go in there. There were four selections in the box, my favorite being th tar tar. I cannot wait to go again!

2
★★★★★

We love this restaurant. I cannot say enough about the overall experience, from the helpful staff, the amazing food that I think about for days later, the quiet atmosphere, etc. My husband brought me here for my birthday in February. I still remember my meal clearly it was so good. We had the appetizer tower special, and I loved each and every bite, especially the calamari. The dinner we had was the Bento box for the night, which is different depending on what the chef chooses to go in there. There were four selections in the box, my favorite being th tar tar. I cannot wait to go again!

Pros: Great overall dining experience

Cons: None

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Read a few reviews...some were negative, but my boyfriend and I decided to try it anyway--it never hurts, but after the first appetizer, we realized we made a big mistake--SHOULD HAVE LISTENED! We ordered a few of the skewers and the Dim Sum Trio; the food was cold and tasteless (something you're better off making at home with it tasting BETTER)! I would never recommend nor would I ever return. The sushi was decent; you'd be able to find the same quality every where else (and more variety elsewhere), but the rice was not fresh and was also cold. The presentation was not up to par with other fine dining restaurants. Although the service was good, the food was of mediocre quality and not fit to be categorized under "fine dining" or rated so highly, especially with a well-known reputation.

0
★☆☆☆☆

Read a few reviews...some were negative, but my boyfriend and I decided to try it anyway--it never hurts, but after the first appetizer, we realized we made a big mistake--SHOULD HAVE LISTENED! We ordered a few of the skewers and the Dim Sum Trio; the food was cold and tasteless (something you're better off making at home with it tasting BETTER)! I would never recommend nor would I ever return. The sushi was decent; you'd be able to find the same quality every where else (and more variety elsewhere), but the rice was not fresh and was also cold. The presentation was not up to par with other fine dining restaurants. Although the service was good, the food was of mediocre quality and not fit to be categorized under "fine dining" or rated so highly, especially with a well-known reputation.

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My husband and I wanted to go to Upstream for our anniversary however, he had read a couple of negative reviews and was going to cancel our reservation. The manager convinced him to come in and try the restaurant and I am so glad he did. We had a wonderful, knowledgeable server and special attention since it was our anniversary. We decided to go all out and had a appetizer (the tower), salads (fresh, mesculine greens), entrees (bento box and sea bass, their specialty) and dessert. I have to say that the food portions were good and the food was exquisite. It was everything we wanted it to be for our anniversary dinner. The atmosphere was quiet and warm. Even though there were other people in the restaurant, including a couple of larger parties, we felt very comfortable and enjoyed our meal. The tower appetizer was spectacular, I highly recommend it. Our salads were fresh. And the entrees blew me away. My sea bass was cooked perfectly and my husband's bento box was a perfect taste of 4 different items. In fact, I'm going to have the bento box next time! I really hope you at least try the restaurant and don't be afraid to tell the server or manager that you are going off of a recommendation from Citysearch.

2
★★★★★

My husband and I wanted to go to Upstream for our anniversary however, he had read a couple of negative reviews and was going to cancel our reservation. The manager convinced him to come in and try the restaurant and I am so glad he did. We had a wonderful, knowledgeable server and special attention since it was our anniversary. We decided to go all out and had a appetizer (the tower), salads (fresh, mesculine greens), entrees (bento box and sea bass, their specialty) and dessert. I have to say that the food portions were good and the food was exquisite. It was everything we wanted it to be for our anniversary dinner. The atmosphere was quiet and warm. Even though there were other people in the restaurant, including a couple of larger parties, we felt very comfortable and enjoyed our meal. The tower appetizer was spectacular, I highly recommend it. Our salads were fresh. And the entrees blew me away. My sea bass was cooked perfectly and my husband's bento box was a perfect taste of 4 different items. In fact, I'm going to have the bento box next time! I really hope you at least try the restaurant and don't be afraid to tell the server or manager that you are going off of a recommendation from Citysearch.

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My experience at Upstream was not what you would expect for a pricey "Best Of" Charlotte restaurant.

I had made reservations for a group of 14. To begin the fiasco, they required me to sign a contract for a minimum spend due to the "large" group. Since my reservation was for work and knew we would be spending a lot of money, I accepted the contracted amount.

They offered a service to preorder appetizers, which was a nice touch, but the appetizers are woefully small and not everyone was able to sample the individual selections.

The wine selection is good, but fairly overpriced. We probably spent about $500 dollars on wine alone and no one was drinking excessively.

The second course was not much better. Almost everyone at the table ordered the lobster bisque. Half of them came out cold. I notified one of the managers checking on the table and he said he would "take care of it", but nothing happened and we were charged for everything.

For the main course our group ordered a mixture of steaks, pork chops, and seafood dishes. Again, some of the dishes came out cold, not what you would expect at a restaurant that required a contract to get in. The dishes that came out of the kitchen warm were good, but no one was raving about them. If you decide to eat at Upstream, I would recommend skipping all the appetizers and head directly for the main course.

Desert was decent. Just don't order a scoop of ice cream afterwards. One of our group members did this and ended up with a single spoonful of ice cream! He ate it in one bite! The strawberry they used to garnish the dish was larger than the scoop! Needless to say, this has become a running joke.

Overall the experience left alot to be desired. We spent about $125 per person and received a below average service and food experience. The next night we "cheaped out" and went to Manzetti's. We received twice the food at half the price and everything we ordered came out hot!

1
★★☆☆☆

My experience at Upstream was not what you would expect for a pricey "Best Of" Charlotte restaurant.

I had made reservations for a group of 14. To begin the fiasco, they required me to sign a contract for a minimum spend due to the "large" group. Since my reservation was for work and knew we would be spending a lot of money, I accepted the contracted amount.

They offered a service to preorder appetizers, which was a nice touch, but the appetizers are woefully small and not everyone was able to sample the individual selections.

The wine selection is good, but fairly overpriced. We probably spent about $500 dollars on wine alone and no one was drinking excessively.

The second course was not much better. Almost everyone at the table ordered the lobster bisque. Half of them came out cold. I notified one of the managers checking on the table and he said he would "take care of it", but nothing happened and we were charged for everything.

For the main course our group ordered a mixture of steaks, pork chops, and seafood dishes. Again, some of the dishes came out cold, not what you would expect at a restaurant that required a contract to get in. The dishes that came out of the kitchen warm were good, but no one was raving about them. If you decide to eat at Upstream, I would recommend skipping all the appetizers and head directly for the main course.

Desert was decent. Just don't order a scoop of ice cream afterwards. One of our group members did this and ended up with a single spoonful of ice cream! He ate it in one bite! The strawberry they used to garnish the dish was larger than the scoop! Needless to say, this has become a running joke.

Overall the experience left alot to be desired. We spent about $125 per person and received a below average service and food experience. The next night we "cheaped out" and went to Manzetti's. We received twice the food at half the price and everything we ordered came out hot!

Pros: The warm entrees were decent

Cons: Appetizers, 2nd course, "Single Scoup of Ice Cream"

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It was a nice looking place and my husband and I were greeted at the door and seated right away. But when we looked at the menu we were very surprised at the prices. They are apparently very proud of what they had to offer. The cheapest bottle of wine was $42 and it was a no name. We ended up getting a nice bottle of something we knew for $54, and to me that is outrageous for wine. Tavern on the Green in New York isn't this expensive. I was not expecting it to be so expensive. The portions were very small and the presentation was boring. The waiter did not explain the specials very well to us and I felt like he was rushing us to decide. For these prices, I deserve to spend some time here. My husband got the Grouper which was small and really had no flavor. I got the Sea Bass and it was very good, but for $37, I was expecting more. Sides are not included. Our starters were good, but very small. 2 very small garlic egg rolls for $10, it was a joke. So My advice is don't go here if you are hungry. Becareful of some of these reviews that give it the best rating, some of them sound just like employees. In fact one of the descriptions sounds familar to what the waiter had told us of the place when we told him we have never been here before. I am not implying it was him, but I am sure it was an employee. For these prices I better leave filling full! (which I didn't)

1
★★★☆☆

It was a nice looking place and my husband and I were greeted at the door and seated right away. But when we looked at the menu we were very surprised at the prices. They are apparently very proud of what they had to offer. The cheapest bottle of wine was $42 and it was a no name. We ended up getting a nice bottle of something we knew for $54, and to me that is outrageous for wine. Tavern on the Green in New York isn't this expensive. I was not expecting it to be so expensive. The portions were very small and the presentation was boring. The waiter did not explain the specials very well to us and I felt like he was rushing us to decide. For these prices, I deserve to spend some time here. My husband got the Grouper which was small and really had no flavor. I got the Sea Bass and it was very good, but for $37, I was expecting more. Sides are not included. Our starters were good, but very small. 2 very small garlic egg rolls for $10, it was a joke. So My advice is don't go here if you are hungry. Becareful of some of these reviews that give it the best rating, some of them sound just like employees. In fact one of the descriptions sounds familar to what the waiter had told us of the place when we told him we have never been here before. I am not implying it was him, but I am sure it was an employee. For these prices I better leave filling full! (which I didn't)

Pros: vallet parking or you can walk 20 feet and park it yourself

Cons: it was hot and somewhat smokey from the kitchen, oh yeah, EXPENSIVE

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I was a sous chef at Upstream for a couple of years, as well as their other restaurants, like Mimosa and Arpa. The only restaurant in the group that I still eat at is Upstream. For those of you that go there to eat an "American style" meal of 40 pounds of food, yes, you will be dissapointed. The reason the dishes are smaller is so that you can actually enjoy a couple courses without feeling like you ate a lead balloon. The wine list is fantastic, although restaurant style pricing marks it up a GOOD bit. I probably shouldn't tell you this, but if you bring in a wine that is NOT on their wine list during brunch on Sundays, the corkage is free (normally $20). I recommend this place for the QUALITY, not the QUANTITY!!! After all, what is a good meal if you feel like you have to go buy a pair of pants that is 4 sizes bigger? Go to a buffet for that! This place is awesome, and worth every penny!!

2
★★★★★

I was a sous chef at Upstream for a couple of years, as well as their other restaurants, like Mimosa and Arpa. The only restaurant in the group that I still eat at is Upstream. For those of you that go there to eat an "American style" meal of 40 pounds of food, yes, you will be dissapointed. The reason the dishes are smaller is so that you can actually enjoy a couple courses without feeling like you ate a lead balloon. The wine list is fantastic, although restaurant style pricing marks it up a GOOD bit. I probably shouldn't tell you this, but if you bring in a wine that is NOT on their wine list during brunch on Sundays, the corkage is free (normally $20). I recommend this place for the QUALITY, not the QUANTITY!!! After all, what is a good meal if you feel like you have to go buy a pair of pants that is 4 sizes bigger? Go to a buffet for that! This place is awesome, and worth every penny!!

Pros: Valet Parking/ "Day boat" seafood/Brunch

Cons: Very busy Fridays and Saturdays!!! MAKE RSRVTNS!!!!

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We went here for Valentine's Day and it was wonderful. Since we love seafood, we had a lot to choose from. We had the warm trio to start (which would have been enough for four people) and sea bass. The sea bass was amazing.
I know it was a busy day to eat, but it wasn't too loud as other people suggested (probably because it was all couples, no big parties). I did think the wait staff was a little condescending. Our waitress did not seem to like waiting on us when we asked questions or asked for bread (after waiting 20 minutes for bread!). Because we are a younger couple, I don't feel like we had as much attention as some of the older guests. But the food was wonderful.

2
★★★★★

We went here for Valentine's Day and it was wonderful. Since we love seafood, we had a lot to choose from. We had the warm trio to start (which would have been enough for four people) and sea bass. The sea bass was amazing.
I know it was a busy day to eat, but it wasn't too loud as other people suggested (probably because it was all couples, no big parties). I did think the wait staff was a little condescending. Our waitress did not seem to like waiting on us when we asked questions or asked for bread (after waiting 20 minutes for bread!). Because we are a younger couple, I don't feel like we had as much attention as some of the older guests. But the food was wonderful.

Pros: Food

Cons: Service, very pricey

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There is a reason why there is an hour wait at PF Changs and zero wait at Upstream. The food is the same quality but THREE times more expensive at Upstream. Average priced entree was $30 and the food is really no better then your average restaurant. I think all the extra money goes to the 3-4 people who are managing your table instead of to the chief and food. My opinion is that your money would go a lot farther at other Southpark restaurants. I will never go there again (unless they cut their prices in half).

PROS: Service
CONS: Average Food but one of the priciest places in Charlotte

3
★★★☆☆

There is a reason why there is an hour wait at PF Changs and zero wait at Upstream. The food is the same quality but THREE times more expensive at Upstream. Average priced entree was $30 and the food is really no better then your average restaurant. I think all the extra money goes to the 3-4 people who are managing your table instead of to the chief and food. My opinion is that your money would go a lot farther at other Southpark restaurants. I will never go there again (unless they cut their prices in half).

PROS: Service
CONS: Average Food but one of the priciest places in Charlotte

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The food is to die for and they even have these cooking classes where you get to meet some of the chefs. Children are deffinatley welcome, but the resturant has a more romantic setting.

2
★★★★★

The food is to die for and they even have these cooking classes where you get to meet some of the chefs. Children are deffinatley welcome, but the resturant has a more romantic setting.

Pros: phenomenal food, parking, polite staff

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My husband and I have eaten here several times and I love it! The seafood is excellent - we always get the trio of appetizer - the calamari in particular is delicious - flavorful and not chewy. The fish is always perfectly cooked - not to done, not too raw. The decor is very cool - the ceiling is designed to look like you are sitting underwater. I think this is a great date place, but it is a lively date, not a quiet, romantic date. Like the one reviewer said, the restaurant is not big, but I thought it was "intimate". Lastly, the prices are pretty high for Charlotte. We live in NYC and we still think its a bit pricey - but worth every penny!

2
★★★★★

My husband and I have eaten here several times and I love it! The seafood is excellent - we always get the trio of appetizer - the calamari in particular is delicious - flavorful and not chewy. The fish is always perfectly cooked - not to done, not too raw. The decor is very cool - the ceiling is designed to look like you are sitting underwater. I think this is a great date place, but it is a lively date, not a quiet, romantic date. Like the one reviewer said, the restaurant is not big, but I thought it was "intimate". Lastly, the prices are pretty high for Charlotte. We live in NYC and we still think its a bit pricey - but worth every penny!

Pros: Parking, Appetizers, Seafood

Cons: Loud

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Upstream is one of our favorite restaurants in CLT. Their sushi is the best in town and their oyster bar is hard to beat. We generally sit at the bar where the service is great and the cocktails thick. Their tuna tuna tuna served three ways is one of our favorites and shouldn't be missed. All of their sushi is amazingly fresh. They have original rolls among other known favorites and all the food is complemented by a great atmosphere. I'd wish they'd get rid of the TVs in the bar. No one watches them and it really detracts from the winning ambience.

2
★★★★★

Upstream is one of our favorite restaurants in CLT. Their sushi is the best in town and their oyster bar is hard to beat. We generally sit at the bar where the service is great and the cocktails thick. Their tuna tuna tuna served three ways is one of our favorites and shouldn't be missed. All of their sushi is amazingly fresh. They have original rolls among other known favorites and all the food is complemented by a great atmosphere. I'd wish they'd get rid of the TVs in the bar. No one watches them and it really detracts from the winning ambience.

Pros: Best sushi in CLT, Great service, Fun atmosphere

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Okay I read the reivews and ratings for this place and decided to go for my B-day, Well I must say I've never been more disappointed!!-First the size of the place is a "Joke" its nothing more than a mid-size room with a bunch of tables "CRAMMED" in and the noise level is outrageous! Secondly the prices for the food you recieve are "WAY" over blown. Take my advice do not go here if your hungry-YOU WILL BE DISAPPOINTED! my date was equally disappointed as well, If you want good seafood and a nice romantic setting do yourself a big favor and by-pass this place. I sincerely hope this isn't the best seafood restaurant Charlotte has to offer!

0
★☆☆☆☆

Okay I read the reivews and ratings for this place and decided to go for my B-day, Well I must say I've never been more disappointed!!-First the size of the place is a "Joke" its nothing more than a mid-size room with a bunch of tables "CRAMMED" in and the noise level is outrageous! Secondly the prices for the food you recieve are "WAY" over blown. Take my advice do not go here if your hungry-YOU WILL BE DISAPPOINTED! my date was equally disappointed as well, If you want good seafood and a nice romantic setting do yourself a big favor and by-pass this place. I sincerely hope this isn't the best seafood restaurant Charlotte has to offer!

Pros: Parking

Cons: , Noisy Place, mediocre food

 

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