Eastern Plumbing & Maintenance

★★★★☆
  • 4736 NC-43

    Greenville, NC 27858

    Map & Directions
  • 252-758-7579

About Eastern Plumbing & Maintenance

Hours
Sun Open 24 Hours;Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours;
Reservations
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Home Construction & Remodeling

Home Construction & Remodeling
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4.0 2
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I recently hired Eastern to replace my shower stall. The plumbing work was great, the shower works wonderfully. The customer service is lacking. While replacing the shower stall they cut a 15" slit totally through the bathroom wall into my bedroom, and did not even apologize for it, when asked about the slit they responded "You could probably fix that with a wall kit I guess." Why should I have to fix it when you made the hole during a nearly $1600 job? They also said they were going to replace the trim in my shower and instead used mainly my old trim. The two pieces of new trim they did install in the corners of my shower stall were unfinished WOOD. If you put wood trim inside of a shower stall it will not last long. They also proceeded to pound two nails completely through my shower stall wall so that the points were sticking out through into my bedroom closet. All I ask for is $200 back so that i can be refunded the money I have spent to fix their mistakes and a little bit for my labor, all issues are not fixed and I have already had to spend an extra $100 to fix their mistakes. I have called to talk to someone about this and have not received a return call. If you need plumbing ONLY work give them a call if you need them to do any contracting work look elsewhere.

3
★★★☆☆

I recently hired Eastern to replace my shower stall. The plumbing work was great, the shower works wonderfully. The customer service is lacking. While replacing the shower stall they cut a 15" slit totally through the bathroom wall into my bedroom, and did not even apologize for it, when asked about the slit they responded "You could probably fix that with a wall kit I guess." Why should I have to fix it when you made the hole during a nearly $1600 job? They also said they were going to replace the trim in my shower and instead used mainly my old trim. The two pieces of new trim they did install in the corners of my shower stall were unfinished WOOD. If you put wood trim inside of a shower stall it will not last long. They also proceeded to pound two nails completely through my shower stall wall so that the points were sticking out through into my bedroom closet. All I ask for is $200 back so that i can be refunded the money I have spent to fix their mistakes and a little bit for my labor, all issues are not fixed and I have already had to spend an extra $100 to fix their mistakes. I have called to talk to someone about this and have not received a return call. If you need plumbing ONLY work give them a call if you need them to do any contracting work look elsewhere.

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We had our hot water tank explode they were fast to come out and replace within an hour they came by drained the old tank, picked up a new and put in the new one. I was so grateful on how fast they were.

5
★★★★★

We had our hot water tank explode they were fast to come out and replace within an hour they came by drained the old tank, picked up a new and put in the new one. I was so grateful on how fast they were.

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