J & S Carpet Specialists Llc

★★★☆☆

About J & S Carpet Specialists Llc

Categories
  • Carpet & Rug Cleaners

Personal Services

Personal Services
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They were highly recommended from my realtor in Chapel Hill (who has 20+ years of experience and is loved by everyone in town! ). My realtor was right on. They were accommodating to my schedule and arrived promptly and did a fantastic job cleaning our carpets. They offered some extra services nicely some of which I elected to have but I was not pressured to add on anything extra. Additionally, they repaired a small portion of our carpet that was torn for a reasonable price. Our house has a completely new feel to it and all thanks to J and S. I'd highly recommend them.

5
★★★★★

They were highly recommended from my realtor in Chapel Hill (who has 20+ years of experience and is loved by everyone in town! ). My realtor was right on. They were accommodating to my schedule and arrived promptly and did a fantastic job cleaning our carpets. They offered some extra services nicely some of which I elected to have but I was not pressured to add on anything extra. Additionally, they repaired a small portion of our carpet that was torn for a reasonable price. Our house has a completely new feel to it and all thanks to J and S. I'd highly recommend them.

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Not an honest business person. Never paid me for work performed.

1
★☆☆☆☆

Not an honest business person. Never paid me for work performed.

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I have 5 dogs at my house, so my carpets are a mess. I was blown away at how clean they were able to get our carpets and 2 recliners. They used a special deodorizer for homes with pets and it smells great. I found the owner James to be very knowledgeable, professional and friendly. I'll definitely have him back in few months to clean again.

5
★★★★★

I have 5 dogs at my house, so my carpets are a mess. I was blown away at how clean they were able to get our carpets and 2 recliners. They used a special deodorizer for homes with pets and it smells great. I found the owner James to be very knowledgeable, professional and friendly. I'll definitely have him back in few months to clean again.

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The truth is this man is a bit of a racist, but he's about making money and making money involves customer satisfaction. If you want to make freinds then your looking at the wrong guy, but if you need a beautiful floor/carpet give him a call.

3
★★★☆☆

The truth is this man is a bit of a racist, but he's about making money and making money involves customer satisfaction. If you want to make freinds then your looking at the wrong guy, but if you need a beautiful floor/carpet give him a call.

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0 out of 1 people found this review helpful.

Business Response:

I have no customers with the last name Ashton, I also checked for first names ASHTON and last name starting with M as far back as three months from date of posting. If any of my technicians were ever racist that would be the end of them,as I could not find you in my records I could not reach out to you please feel free to call if you read this- James Owner.
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They were okay at first but they didnt get my carpet clean still has dirt and steins that he said he could get out. I called and they assured me that cause im black they wont come back and clean it Their raceist and im curently sueing the company

any questions call 919-628-8537

1
★☆☆☆☆

They were okay at first but they didnt get my carpet clean still has dirt and steins that he said he could get out. I called and they assured me that cause im black they wont come back and clean it Their raceist and im curently sueing the company

any questions call 919-628-8537

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0 out of 1 people found this review helpful.

Business Response:

regards to stan s. I have never in all my days refered to any ones ethnicity, you are comepletely mistaken. I am a dye master and if I need to go as far as stripping all color and dyeing the carpet back to its original color I can, so no stain is impossible. I am the only person that handles the phone and my customer roster has no record of you sir. James....owner
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Their Not Good At all they ruined my carpet last month and they won do anything about it A lawyer told me that i might loose if iI took it to court. do Not Use this company Their Very Rude...
Please horrible people

5
★★★★★

Their Not Good At all they ruined my carpet last month and they won do anything about it A lawyer told me that i might loose if iI took it to court. do Not Use this company Their Very Rude...
Please horrible people

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0 out of 1 people found this review helpful.

Business Response:

Imagine that To whom ever might read these reviews. I find it interesting that two different people from seperate sides of the triangle use the same improper english, (their), and neither of you appear in my customer rosters. My company has 10 years of solid service to its name, all technicians are personally trained by myself and all complaints are handled to the best of my companies resources......James....owner

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