City Paws

★★★☆☆
  • 9526 Birkdale Crossing Dr # 10

    Huntersville, NC 28078

    Map & Directions
  • 704-895-0136

Pets & Animals

Pets & Animals
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.

Please do not take your pet to City Paws in Huntersville if you truly care about your pet. The groomer cut my dogs nail too short, which led to an infection and they would not accept responsibility. Speaking to the owner, I had the worst customer service I have ever had and have never been treated so poorly by a company. I would give zero stars if I could. DO NOT GO THERE!!!

0
★☆☆☆☆

Please do not take your pet to City Paws in Huntersville if you truly care about your pet. The groomer cut my dogs nail too short, which led to an infection and they would not accept responsibility. Speaking to the owner, I had the worst customer service I have ever had and have never been treated so poorly by a company. I would give zero stars if I could. DO NOT GO THERE!!!

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I have a cat that needs a certain type of food and I buy in bulk. I was on their re-order list. Many times the order would be late or not ordered which was not only annoying but could cause harm to my cat's health.

I spent $100 a month just on cat food and then one day they told me that their distributor no longer carried the food. I asked why they had not called me but instead had told me it was on the day's truck and the owner told me he forgot and he guessed he could try to find another distributor.

I told him I was very unhappy and that after being a loyal customer for a year I expected at least a call. He told me he hoped I found a beeter store.

Guess what I did - Pet Mania miraculously ca find my cat's food and now they get my business. And now that they sell puppies I am even happier not to give my money to them

0
★☆☆☆☆

I have a cat that needs a certain type of food and I buy in bulk. I was on their re-order list. Many times the order would be late or not ordered which was not only annoying but could cause harm to my cat's health.

I spent $100 a month just on cat food and then one day they told me that their distributor no longer carried the food. I asked why they had not called me but instead had told me it was on the day's truck and the owner told me he forgot and he guessed he could try to find another distributor.

I told him I was very unhappy and that after being a loyal customer for a year I expected at least a call. He told me he hoped I found a beeter store.

Guess what I did - Pet Mania miraculously ca find my cat's food and now they get my business. And now that they sell puppies I am even happier not to give my money to them

Pros: Nice Selection of brands

Cons: Poor Customer Service, Selling Puppies

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We used to buy our dog food, treats and fish oild from here as they had a good selection of high-quality, natural products.

Was very disappointed today when we went in and saw they are now selling puppies in their store! I will no longer buy anything from City Paws, as I do not want my money supporting a place that sells puppies.

0
★☆☆☆☆

We used to buy our dog food, treats and fish oild from here as they had a good selection of high-quality, natural products.

Was very disappointed today when we went in and saw they are now selling puppies in their store! I will no longer buy anything from City Paws, as I do not want my money supporting a place that sells puppies.

Pros: Carries high quality pet supplies (food treats, supplements)

Cons: selling pups; uneducated staff

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This is a great store. The people there are really nice and love to see your pet come with you. They have a great selection of cute and fun dog toys, colors, etc.

2
★★★★★

This is a great store. The people there are really nice and love to see your pet come with you. They have a great selection of cute and fun dog toys, colors, etc.

Pros: cute dog stuff, great toys

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The store is excellent! The staff always greet me with smiling faces when I come in. They are always able to answer my questions fully and never rush me. They have high quality food and their prices are very reasonable. I wish there were more stores in Huntersville like this one.

2
★★★★★

The store is excellent! The staff always greet me with smiling faces when I come in. They are always able to answer my questions fully and never rush me. They have high quality food and their prices are very reasonable. I wish there were more stores in Huntersville like this one.

Pros: knowledgeable staff, good prices

Cons: haven't found any

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City Paws just opened a store in Ballantyne & the staff there is very helpful. They are always willing to go out of their way to help there customers. Their prices & customer service are by far better than another one of their competitors in the area (off of Carmel Road & 51). I have recommended this store to all my friends who have dogs or cats.

2
★★★★★

City Paws just opened a store in Ballantyne & the staff there is very helpful. They are always willing to go out of their way to help there customers. Their prices & customer service are by far better than another one of their competitors in the area (off of Carmel Road & 51). I have recommended this store to all my friends who have dogs or cats.

Pros: Friendly, competitive prices, knowledgable

Cons: None that I have found

.

City Paws in Huntersville is a unique store. I've purchased from them several times. If they don't have what I am looking for, they have offered to order it. When I needed "Pill Pockets" they made sure they had them.

A little pricier than the big pet stores, but you'll get what you want and not have to fight the crowds.

Recommend? Yep.

4
★★★★☆

City Paws in Huntersville is a unique store. I've purchased from them several times. If they don't have what I am looking for, they have offered to order it. When I needed "Pill Pockets" they made sure they had them.

A little pricier than the big pet stores, but you'll get what you want and not have to fight the crowds.

Recommend? Yep.

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Their prices are extremely high, especially on treats. Other than that, their service seems somewhat helpful once you get their attention.

0
★☆☆☆☆

Their prices are extremely high, especially on treats. Other than that, their service seems somewhat helpful once you get their attention.

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their customer service is truly unimpressive, their were two workers on and neither acknowledged me despite the fact that the store was completely empty.

0
★☆☆☆☆

their customer service is truly unimpressive, their were two workers on and neither acknowledged me despite the fact that the store was completely empty.

 

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