Healthtrax Fitness & Wellness

★☆☆☆☆
  • 8300 Health Park 125

    Raleigh, NC 27615

    Map & Directions
  • 919-847-2393

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I've seen this complaint over and over about Healthtrax in Raleigh. It's a nice facility, but the staff is terribly rude, particularly if you are complaining or in my case, trying to cancel your membership. I would have considered staying had they not been so rude to me about the matter.

The staff definately needs some additional training in customer service. Who needs rudeness when there are so many gyms in the area, most of which are cheaper!?!

I'm moving on to 02. Today, probably.

0
★☆☆☆☆

I've seen this complaint over and over about Healthtrax in Raleigh. It's a nice facility, but the staff is terribly rude, particularly if you are complaining or in my case, trying to cancel your membership. I would have considered staying had they not been so rude to me about the matter.

The staff definately needs some additional training in customer service. Who needs rudeness when there are so many gyms in the area, most of which are cheaper!?!

I'm moving on to 02. Today, probably.

.

The good - the facilities are adequate and clean - not too crowded most of the time.
The bad - poorly managed, overpriced for what you get, highly restrictive club rules.

I thought the facility was good but the management drove us away. They didn't even seem to care and were rude when we complained. Would not recommend - there are many clubs in the area that have friendly staff that actually care about your business.

0
★☆☆☆☆

The good - the facilities are adequate and clean - not too crowded most of the time.
The bad - poorly managed, overpriced for what you get, highly restrictive club rules.

I thought the facility was good but the management drove us away. They didn't even seem to care and were rude when we complained. Would not recommend - there are many clubs in the area that have friendly staff that actually care about your business.

 

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