Pawtique

★★★★☆

Pets & Animals

Pets & Animals
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.

Nice store with great products to keep your pet healthy. Just very disappointed in the mindset of the ownership. It's one thing to try and treat your pet homeopathically but to not fix your pet because you think it will stunt their growth

3
★★★★★

Nice store with great products to keep your pet healthy. Just very disappointed in the mindset of the ownership. It's one thing to try and treat your pet homeopathically but to not fix your pet because you think it will stunt their growth

.

Terrible service. The owner doesn??t know a thing about customer service. She is so unfriendly and generally gives me a sense she thinks she is doing me a favor by waiting on me. Today was the worst. I stood in line to purchase one

3
★★★★★

Terrible service. The owner doesn??t know a thing about customer service. She is so unfriendly and generally gives me a sense she thinks she is doing me a favor by waiting on me. Today was the worst. I stood in line to purchase one

.

I have two dogs and have always been careful of what brand of food I purchase, espcially after many food recalls. I thought I was buying quality, "organic" food at the "big box stores" but certainly became better informed after speaking

3
★★★★★

I have two dogs and have always been careful of what brand of food I purchase, espcially after many food recalls. I thought I was buying quality, "organic" food at the "big box stores" but certainly became better informed after speaking

.

what a great store! we have 4 dogs, ( all rescues). one has discoid lupus and another is in the healing process of acl surgery. our holistic vet recommends steve's frozen dog food for our girl with lupus. the other dogs all get wellness

3
★★★★★

what a great store! we have 4 dogs, ( all rescues). one has discoid lupus and another is in the healing process of acl surgery. our holistic vet recommends steve's frozen dog food for our girl with lupus. the other dogs all get wellness

.

I am so excited that I found Pawtique, and that it's right around the corner! The first time I went in, I was a little flustered because I didn't recognize any of the dog food brands. We have been without a dog for 7 years, and back in

3
★★★★★

I am so excited that I found Pawtique, and that it's right around the corner! The first time I went in, I was a little flustered because I didn't recognize any of the dog food brands. We have been without a dog for 7 years, and back in

.

This store really looks out for you. I was buying a raw food there that they recently discontinued. I was disappointed at first because it was a fantastic price! Turns out while the ingredients were listed, some customers found charcoal

3
★★★★★

This store really looks out for you. I was buying a raw food there that they recently discontinued. I was disappointed at first because it was a fantastic price! Turns out while the ingredients were listed, some customers found charcoal

.

LOVE LOVE LOVE this store. If you ever go in and talk to Diana you will never go to another. Her knowledge of anything concerning our pets overwhelms me. I don't know why anyone would say they did not like it there. The staff is always ready to help and sometimes I might have to wait my turn with Diana but that is okay. I have an older dog and thanks to Diana he is going strong and in good health. She always lets me make the decision and if she disagrees with me she will tell me so and I appreciate that as that is why I am in there in the first place. Her concern for our pets is very genuine.

Go in and meet her you will not be disappointed.

2
★★★★★

LOVE LOVE LOVE this store. If you ever go in and talk to Diana you will never go to another. Her knowledge of anything concerning our pets overwhelms me. I don't know why anyone would say they did not like it there. The staff is always ready to help and sometimes I might have to wait my turn with Diana but that is okay. I have an older dog and thanks to Diana he is going strong and in good health. She always lets me make the decision and if she disagrees with me she will tell me so and I appreciate that as that is why I am in there in the first place. Her concern for our pets is very genuine.

Go in and meet her you will not be disappointed.

.

I was very disappointed in the attitude of the staff.

0
★☆☆☆☆

I was very disappointed in the attitude of the staff.

.

The owner Diana, has an incredible passion for the animals. She will present you with the facts and help you find options that fit your lifestyle and budget. Amazing customer service! My dogs have a better quality of life due to this place.

2
★★★★★

The owner Diana, has an incredible passion for the animals. She will present you with the facts and help you find options that fit your lifestyle and budget. Amazing customer service! My dogs have a better quality of life due to this place.

Pros: knowledgeable, helpful, various options

Cons: price is a little high

.

Dropped our dog off at 9. Was told he would be ready at 2. Came back at 2 and they had not even started with him. Asked us to give them 30 minutes so they could cut him. We hung around the area for another hour before he was ready. He came out looking like a sheared sheep - used a razor all over. Cost $65. Came home and realized they totally forgot to cut him underneath, didn't cut his nails or groom inside his ears so we did that ourselves. Bought some canned dog food to spice up his regular dog food diet and noticed the cans expired the next week so if you buy any dry or canned food there, be sure to check the dates. Do not plan to go back for grooming or food.

0
★☆☆☆☆

Dropped our dog off at 9. Was told he would be ready at 2. Came back at 2 and they had not even started with him. Asked us to give them 30 minutes so they could cut him. We hung around the area for another hour before he was ready. He came out looking like a sheared sheep - used a razor all over. Cost $65. Came home and realized they totally forgot to cut him underneath, didn't cut his nails or groom inside his ears so we did that ourselves. Bought some canned dog food to spice up his regular dog food diet and noticed the cans expired the next week so if you buy any dry or canned food there, be sure to check the dates. Do not plan to go back for grooming or food.

Pros: Location

Cons: Grooming technique, customer service, food selection

.

Diana has changed my perspective on dog food. After the recall a couple of years ago, I went searching for the best dog food and started doing a LOT of research. I ran across Pawtique, and it is the best thing that happened to my dog. She is so much happier and healthier because of Pawtique. Her coat and allergies improved immediately and dramatically. I do not know how anyone can say anything negative about this place. Diana and her staff have always treated my dog like she is a princess and have taken tons of time with me to discuss many products. They have a great referral and customer loyalty program too. I really recommend their Orijen dry food, Tiki wet food, and Dogswell treats. My dog loves all of those!

2
★★★★★

Diana has changed my perspective on dog food. After the recall a couple of years ago, I went searching for the best dog food and started doing a LOT of research. I ran across Pawtique, and it is the best thing that happened to my dog. She is so much happier and healthier because of Pawtique. Her coat and allergies improved immediately and dramatically. I do not know how anyone can say anything negative about this place. Diana and her staff have always treated my dog like she is a princess and have taken tons of time with me to discuss many products. They have a great referral and customer loyalty program too. I really recommend their Orijen dry food, Tiki wet food, and Dogswell treats. My dog loves all of those!

Pros: Best and Healthiest Dog/Cat Food in the Area!

.

When I read the bad reviews I could not believe my eyes, has to be a competitor...why else. Yes, sometimes Diana is really busy and that is good , this means she is helping our and other people's pets.

Diana is so knowledgeable, I wish I could remember even half of what she tells me. I have been a customer since she opened, it was a good store then but is even better now with even more items to choose from.

. When I first got my Cocker she had a sensitive stomach and Diana recommended holistic food which worked. Later she developed skin allergies to grass and needed something different.
Pawtique is not in any way like Petsmart or the other stores mentioned, Diana sells only the best and highest quality items. It is not as expensive as the food my Vet. sold me that did not work and I did not even have to pay her for her advice. Pawtique truely has your pet's best well-being in mind. I have no reason not to return.

2
★★★★★

When I read the bad reviews I could not believe my eyes, has to be a competitor...why else. Yes, sometimes Diana is really busy and that is good , this means she is helping our and other people's pets.

Diana is so knowledgeable, I wish I could remember even half of what she tells me. I have been a customer since she opened, it was a good store then but is even better now with even more items to choose from.

. When I first got my Cocker she had a sensitive stomach and Diana recommended holistic food which worked. Later she developed skin allergies to grass and needed something different.
Pawtique is not in any way like Petsmart or the other stores mentioned, Diana sells only the best and highest quality items. It is not as expensive as the food my Vet. sold me that did not work and I did not even have to pay her for her advice. Pawtique truely has your pet's best well-being in mind. I have no reason not to return.

Pros: If they don't have it they will get it

Cons: I just cant think of any cons.

.

The pet shop has an positive atmosphere that people would enjoy by the quality services and reasonable rates. The shop is very clean and enjoying to me.

4
★★★★☆

The pet shop has an positive atmosphere that people would enjoy by the quality services and reasonable rates. The shop is very clean and enjoying to me.

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.

WOW, where do I start, I wish for my cats and dogs sake that I had found this store sooner. They don't just sell food and supplements, they actually know about them. After talking to them I have such a great understanding for what I need and how to really take care of my pets. MY VET recommended that I talk to them after nothing she has tried has worked for my dog's allergies. Getting all my other pets healthy was just an added bonus. Plus their groomer Tammy is amazing, I have been to groomers all over town and no one comes close to her! I love this place!

2
★★★★★

WOW, where do I start, I wish for my cats and dogs sake that I had found this store sooner. They don't just sell food and supplements, they actually know about them. After talking to them I have such a great understanding for what I need and how to really take care of my pets. MY VET recommended that I talk to them after nothing she has tried has worked for my dog's allergies. Getting all my other pets healthy was just an added bonus. Plus their groomer Tammy is amazing, I have been to groomers all over town and no one comes close to her! I love this place!

Pros: KNOWLEDGE

Cons: none!

.

As a former employee of Pawtique, I speak from an in depth knowledge of what Pawtique is all about. Diana, the owner, has an intense passion to help heal as many dogs and cats with the very best foods, treats, and natural supplements available on the market. She is so dedicated in sharing her vast knowledge of what works and what doesn't work with any one who needs it. She wants to help every dog or cat that she can. We saw many, many dogs and cats overcome health issues just by changing their food. To those reviewers, who had a bad experience, I'm sorry that you missed out on the knowledge that you could have gained to help your pets, if you'd been more patient. DIana was probably busy looking up an ailment to help a customer or thinking about the ingredients of a new dog food and you confused her preoccupation with rudeness.

2
★★★★★

As a former employee of Pawtique, I speak from an in depth knowledge of what Pawtique is all about. Diana, the owner, has an intense passion to help heal as many dogs and cats with the very best foods, treats, and natural supplements available on the market. She is so dedicated in sharing her vast knowledge of what works and what doesn't work with any one who needs it. She wants to help every dog or cat that she can. We saw many, many dogs and cats overcome health issues just by changing their food. To those reviewers, who had a bad experience, I'm sorry that you missed out on the knowledge that you could have gained to help your pets, if you'd been more patient. DIana was probably busy looking up an ailment to help a customer or thinking about the ingredients of a new dog food and you confused her preoccupation with rudeness.

.

There is obviously a threatened competitor writing bad reviews or having them written about Pawtique. There is no way the store owner of Pawtique or any of their employees would ever tell a customer they don't love their pet because of what they feed, even if it was Science Diet, Purina, or those horrible prescription diets. Pawtique is the only TRULY holistic pet store in Charlotte. The owner has been trained in nutrition and supplements and takes a great deal of time to help the customers. Customers drive from far away to get help.
The owner knows the customers may not drive the distance over and over to buy the product , and still Diana spends time helping the guardians help their pets. Pawtique is making a difference and it's a shame some competitors will go to such lengths when feeling threatened.

2
★★★★★

There is obviously a threatened competitor writing bad reviews or having them written about Pawtique. There is no way the store owner of Pawtique or any of their employees would ever tell a customer they don't love their pet because of what they feed, even if it was Science Diet, Purina, or those horrible prescription diets. Pawtique is the only TRULY holistic pet store in Charlotte. The owner has been trained in nutrition and supplements and takes a great deal of time to help the customers. Customers drive from far away to get help.
The owner knows the customers may not drive the distance over and over to buy the product , and still Diana spends time helping the guardians help their pets. Pawtique is making a difference and it's a shame some competitors will go to such lengths when feeling threatened.

.

The owner and staff make you feel like you are dumb if you don't agree with everything they say. I'm a busy person and I love my dog, she travels with me all of the time. We have a very hectic life style and are unable to feed a raw diet. My dog is with me 24/7 and a feed Evo. Which is a very good food, not according to them. They are mean and rude she actually had the nerve to tell me I didn't love me dog. I would never recommend Pawtique and I don't think she will be in business very long. Obviously she has a lot of money backing her because she isn't making it on customer service.

0
★☆☆☆☆

The owner and staff make you feel like you are dumb if you don't agree with everything they say. I'm a busy person and I love my dog, she travels with me all of the time. We have a very hectic life style and are unable to feed a raw diet. My dog is with me 24/7 and a feed Evo. Which is a very good food, not according to them. They are mean and rude she actually had the nerve to tell me I didn't love me dog. I would never recommend Pawtique and I don't think she will be in business very long. Obviously she has a lot of money backing her because she isn't making it on customer service.

.

I look forward to running out of dog food so I can go to Pawtique. It is a very cool looking store, interesting decor, neat things to look at and learn about. I never see it all. Diana, the owner, will make lots of suggestions if you are seeking such. I have tried, and continue to buy, the frozen bone marrow bones and pet food that has helped my skin allergy suffering dog. Lots of cute collars and neat leash systems. There are lots of small sample bags of dog foods so you can see if your pet likes them first. She also always has a plate of fresh baked cookies on the counter and coffee by the cup if you ask. I like to hang out there, browse the store and take in the atmosphere!

2
★★★★★

I look forward to running out of dog food so I can go to Pawtique. It is a very cool looking store, interesting decor, neat things to look at and learn about. I never see it all. Diana, the owner, will make lots of suggestions if you are seeking such. I have tried, and continue to buy, the frozen bone marrow bones and pet food that has helped my skin allergy suffering dog. Lots of cute collars and neat leash systems. There are lots of small sample bags of dog foods so you can see if your pet likes them first. She also always has a plate of fresh baked cookies on the counter and coffee by the cup if you ask. I like to hang out there, browse the store and take in the atmosphere!

Pros: Ambience, location, service, hours (she has stayed open numerous times if I am running late and call ahead!)

Cons: can't think of any

.

I take my two dogs to Pawtique for grooming, food, treats and joint care . The owner has helped my dogs get rid of their allergies and chronic ear infections just by changing their food. The groomer is wonderful and my dogs are always happy to walk in the front door. Of course my kids love walking in and being greeted my Beau the rescue cat.

2
★★★★★

I take my two dogs to Pawtique for grooming, food, treats and joint care . The owner has helped my dogs get rid of their allergies and chronic ear infections just by changing their food. The groomer is wonderful and my dogs are always happy to walk in the front door. Of course my kids love walking in and being greeted my Beau the rescue cat.

.

I love this store and have shopped there since it opened. Diana, the owner is so knowledgeable when it comes to recommending alternatives to medicine, for many common health concerns, pertaining to pets. You can tell that she is passionate, and really cares about the animals. She takes time to educate and offer suggestions to many common problems such as allergies, kidney problems, and anxiety. I have recommended her to many friends, who are struggling with pets with allergies. Just by changing their diet, these animals have greatly improved. In many cases the allergies are totally eliminated. I wish more folks were educated on the dangers of steroids, and other commonly prescribed pharmeceuticals, that harm our pets. If folks would try alternative approaches..I think they would be pleased, and amazed! Diet plays a huge part in our pets health. The staff at Pawtique, takes time to educate, recommend products, and really listen to the pet owner. My senior dog is now on a raw diet, which I purchase there, in frozen form. He loves it! My other two dogs are on a wheat free dry food, which they really like, and and based on my independent research, it is one of the best foods on the market. I give Pawtique 5 stars +PLUS!!!!! But go and visit yourself, its on the corner of 485 & Johnston Road. So easy to get to, another reason why I love it!

2
★★★★★

I love this store and have shopped there since it opened. Diana, the owner is so knowledgeable when it comes to recommending alternatives to medicine, for many common health concerns, pertaining to pets. You can tell that she is passionate, and really cares about the animals. She takes time to educate and offer suggestions to many common problems such as allergies, kidney problems, and anxiety. I have recommended her to many friends, who are struggling with pets with allergies. Just by changing their diet, these animals have greatly improved. In many cases the allergies are totally eliminated. I wish more folks were educated on the dangers of steroids, and other commonly prescribed pharmeceuticals, that harm our pets. If folks would try alternative approaches..I think they would be pleased, and amazed! Diet plays a huge part in our pets health. The staff at Pawtique, takes time to educate, recommend products, and really listen to the pet owner. My senior dog is now on a raw diet, which I purchase there, in frozen form. He loves it! My other two dogs are on a wheat free dry food, which they really like, and and based on my independent research, it is one of the best foods on the market. I give Pawtique 5 stars +PLUS!!!!! But go and visit yourself, its on the corner of 485 & Johnston Road. So easy to get to, another reason why I love it!

Pros: Great selection of healthy pet food!

Cons: shopping center is new and needs more restaurants!

.

I have shopped at this speciality pet shop a couple of times and found the owner to be extremely knowledgeable on what type of food is best. I have a cat with allergies and she was able to pinpoint what would be best for his problems. And the selection of healthy food they offer is astounding. A definite "two thumbs up"

2
★★★★★

I have shopped at this speciality pet shop a couple of times and found the owner to be extremely knowledgeable on what type of food is best. I have a cat with allergies and she was able to pinpoint what would be best for his problems. And the selection of healthy food they offer is astounding. A definite "two thumbs up"

Pros: Selection and Staff Knowledge

Cons: Haven't found one yet

.

Have been a customer of this store since they opened. Have eleven animals and give only quality food and supplement options. The staff and owner of this location are wonderful, caring and very informed on the latest in product and possible treatment modalities for dogs and cats. I can't recommend them highly enough. The store is clean and animal friendly. Actualy fun to shop there.

2
★★★★★

Have been a customer of this store since they opened. Have eleven animals and give only quality food and supplement options. The staff and owner of this location are wonderful, caring and very informed on the latest in product and possible treatment modalities for dogs and cats. I can't recommend them highly enough. The store is clean and animal friendly. Actualy fun to shop there.

Pros: location, easy parking, love your pets to visit, fresh product

Cons: spend too much when I am there!

.

I totally disagree with the negative reviews of Pawtiques. This is by far the best store to find holistic and raw foods for both cats and dogs in the south Charlotte area. They are never to busy to stop and answer questions (and make suggestions) in regards to benefits of different types of foods and treats. They have expanded their offerings of bedding, toys, etc since opening and carry many of the top of the lines in these categories; all of which are competitively priced. The staff has been extremely helpful everytime I have visited and I always feel welcomed with or without my dog. In fact, my dog can't wait to get in the door every time we visit and she has not had the same reaction to other pet food stores in the area. I think that speaks volumes. This is the only store I will shop in for my dog!

2
★★★★★

I totally disagree with the negative reviews of Pawtiques. This is by far the best store to find holistic and raw foods for both cats and dogs in the south Charlotte area. They are never to busy to stop and answer questions (and make suggestions) in regards to benefits of different types of foods and treats. They have expanded their offerings of bedding, toys, etc since opening and carry many of the top of the lines in these categories; all of which are competitively priced. The staff has been extremely helpful everytime I have visited and I always feel welcomed with or without my dog. In fact, my dog can't wait to get in the door every time we visit and she has not had the same reaction to other pet food stores in the area. I think that speaks volumes. This is the only store I will shop in for my dog!

Pros: Very helpful staff. Friendly environment

Cons: None

.

I have been in this store 4 times & everytime I go in there, I feel like the workers there are annoyed with me being there. They really have some cute stuff like beds & bowls, but there items are over priced & you definitely aren't paying the extra money for the service. I would highly recommend going to Pet Essentials which is right down the street at Carmel & 51 for their knowledgeable & helpful staff. I won't be going into Pawtique unless Petsmart, PetCo, & Pet Essentials are all out of business & I don't see that happening anytime soon. If anyone is going out of business soon, it will be Pawtique.

1
★★☆☆☆

I have been in this store 4 times & everytime I go in there, I feel like the workers there are annoyed with me being there. They really have some cute stuff like beds & bowls, but there items are over priced & you definitely aren't paying the extra money for the service. I would highly recommend going to Pet Essentials which is right down the street at Carmel & 51 for their knowledgeable & helpful staff. I won't be going into Pawtique unless Petsmart, PetCo, & Pet Essentials are all out of business & I don't see that happening anytime soon. If anyone is going out of business soon, it will be Pawtique.

Pros: Cute Pet Decor

Cons: Customer Service

.

Each time I go in to Pawtique I am greeted with a "Do I have to help you" attitude. At this point they should know my name as there are only 2 staff members, the owner and one other person that doesn't seem to ever have any answers. A place where you want to get your stuff and get out.

I tell you, anyone that opens a store in the area with organic and natural pet foods is going to be a success!

0
★☆☆☆☆

Each time I go in to Pawtique I am greeted with a "Do I have to help you" attitude. At this point they should know my name as there are only 2 staff members, the owner and one other person that doesn't seem to ever have any answers. A place where you want to get your stuff and get out.

I tell you, anyone that opens a store in the area with organic and natural pet foods is going to be a success!

Pros: Product

Cons: Customer Service

.

Staff was very rude & unfriendly. Would not recommend having your pets groomed in this type of atmosphere.

0
★☆☆☆☆

Staff was very rude & unfriendly. Would not recommend having your pets groomed in this type of atmosphere.

.

Pawtique has changed my perspective on my pet's diet. I feed my cats a grain-free dry food and purchase all of my canned food from this store. Diana, the owner, offers advise without pressured selling. Check them out! They have dog food, cat food, numerous toys, homeopathic remedies and now offer grooming.

2
★★★★★

Pawtique has changed my perspective on my pet's diet. I feed my cats a grain-free dry food and purchase all of my canned food from this store. Diana, the owner, offers advise without pressured selling. Check them out! They have dog food, cat food, numerous toys, homeopathic remedies and now offer grooming.

Pros: Educated Staff, Quality Products

Cons: Location off the "beaten path"

 

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