Denno, Jane E Cleco Medical Ctr-Shelby

★★★☆☆

About Denno, Jane E Cleco Medical Ctr-Shelby

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Health & Medical

Health & Medical
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On my initial visit to this office I was seen for my heart condition,back problems,and severe depression. My first impression of the Dr was good. She did an ekg and ordered meds. She said she would get referrals to get me back into my cardiologist and to the back specialist and counselor. She also ordered some x rays for my back. I missed my monthly so I went back the next day for a pregnancy test. I heard the Dr say something rude about it right before she came into the room. I tried to overlook that. I tried my best to get her to order a blood pregnancy test so I could be sure. She said she never heard of those. What? A dr not knowing about blood pregnancy tests? C'mon! The dr did a stick test and said it was negative. She even wrote not pregnant on the x ray order form. So I waited a couple more days and did a home pregnancy test. Sooo glad I waited on the x rays because I am 5 weeks pregnant! Here is the problem I am having with this office. # 1 it has been nearly 3 weeks and they can't get their stuff straight. I still have not been called with the appointments and when I call them the lady in charge of that acts clueless. She says the Doctor is on vacation now and she is also claiming she doesn't know where my chart is. She doesn't even try to locate it. She told me friday she would be calling me back right away and this is the following tuesday and still nothing. I called again today and she said it could be another 4 or 5 days! What is up with this office?? # 2 I woke up this morning with my eye swollen shut. It looks infected and my head is killing me. I made a 10:15 appointment and then I realized I shouldn't be driving like this so I got a ride but I missed the appointment despite trying my hardest. So then I went to the urgent care and waited 2 hours only to be told my dr office denied the approval to be seen there because I had missed an appointment. They said they have night appointments open. I tried to explain I have school tonight and needed to be seen now. They did not care. I am used to my dr office TELLING me to go to urgent care. So now I am sitting in the hospitals urgent care. They can't refuse to see me here. But if the dr office had just been a little understanding as I have been with them,then maybe I would have saved a lot of time. Who wants to be sitting here looking all beat up and being starred at??

1
★☆☆☆☆

On my initial visit to this office I was seen for my heart condition,back problems,and severe depression. My first impression of the Dr was good. She did an ekg and ordered meds. She said she would get referrals to get me back into my cardiologist and to the back specialist and counselor. She also ordered some x rays for my back. I missed my monthly so I went back the next day for a pregnancy test. I heard the Dr say something rude about it right before she came into the room. I tried to overlook that. I tried my best to get her to order a blood pregnancy test so I could be sure. She said she never heard of those. What? A dr not knowing about blood pregnancy tests? C'mon! The dr did a stick test and said it was negative. She even wrote not pregnant on the x ray order form. So I waited a couple more days and did a home pregnancy test. Sooo glad I waited on the x rays because I am 5 weeks pregnant! Here is the problem I am having with this office. # 1 it has been nearly 3 weeks and they can't get their stuff straight. I still have not been called with the appointments and when I call them the lady in charge of that acts clueless. She says the Doctor is on vacation now and she is also claiming she doesn't know where my chart is. She doesn't even try to locate it. She told me friday she would be calling me back right away and this is the following tuesday and still nothing. I called again today and she said it could be another 4 or 5 days! What is up with this office?? # 2 I woke up this morning with my eye swollen shut. It looks infected and my head is killing me. I made a 10:15 appointment and then I realized I shouldn't be driving like this so I got a ride but I missed the appointment despite trying my hardest. So then I went to the urgent care and waited 2 hours only to be told my dr office denied the approval to be seen there because I had missed an appointment. They said they have night appointments open. I tried to explain I have school tonight and needed to be seen now. They did not care. I am used to my dr office TELLING me to go to urgent care. So now I am sitting in the hospitals urgent care. They can't refuse to see me here. But if the dr office had just been a little understanding as I have been with them,then maybe I would have saved a lot of time. Who wants to be sitting here looking all beat up and being starred at??

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I was very grateful to find a clinic in town that would accept my daughter as a patient who has no insurance and no income, so we did not have to pay the $82 fee up front. However, I am VERY upset at the fact that Dr. Jubane wrote her a prescription for $129 drops for swimmers ear that was not available in generic. I called the office as soon as we left the pharmacy asking for a less expensive treatment only to be told to leave a voice mail & never to have my call returned. If Cleco is supposed to be for people with no insurance & low income, less expensive treatment options should have automatically been discussed or at least a phone call returned.

2
★★☆☆☆

I was very grateful to find a clinic in town that would accept my daughter as a patient who has no insurance and no income, so we did not have to pay the $82 fee up front. However, I am VERY upset at the fact that Dr. Jubane wrote her a prescription for $129 drops for swimmers ear that was not available in generic. I called the office as soon as we left the pharmacy asking for a less expensive treatment only to be told to leave a voice mail & never to have my call returned. If Cleco is supposed to be for people with no insurance & low income, less expensive treatment options should have automatically been discussed or at least a phone call returned.

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1 out of 1 people found this review helpful.

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I have been going here for a while now, and everytime they have been professional, caring, informative and friendly. They are a county run clinic for walk-ins and also a primary care for no-insurance, medicare patients/clients. Are great when you need referred to another Dr., and check up on you (when they have time) to see how you are doing. Office visit fees are based on your ability to pay/or your coinsurance fee only. They are very willing to work with you when you are broke and don't have the money for their fee. Super people.... Would and do recommend them to others. They have moved their office to just down the road on Laffeate (sp) St. behind the CVS store.

4
★★★★☆

I have been going here for a while now, and everytime they have been professional, caring, informative and friendly. They are a county run clinic for walk-ins and also a primary care for no-insurance, medicare patients/clients. Are great when you need referred to another Dr., and check up on you (when they have time) to see how you are doing. Office visit fees are based on your ability to pay/or your coinsurance fee only. They are very willing to work with you when you are broke and don't have the money for their fee. Super people.... Would and do recommend them to others. They have moved their office to just down the road on Laffeate (sp) St. behind the CVS store.

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I would highly discourage anyone from going to cleco in shelby. I have been lied to for three weeks and that is only when I can get a call back. I left 2 messages a day for two weeks and no one bothered to call back. They had the results of my xray for a month and no one would call or write and give me the results. They sent me for an mri and the machine dislocated my knee. A doctor for the hosp had to put my knee back in socket to get me out of the machine. I went to cleco from the hospital and explained what had happened. I was told at cleco that they would call in pain medications. I got to the store to pick up my medication and there was no prescription. I called cleco and they told me they decided not to call the medication in ( but they were to lazy to call and inform me of this so I could go elsewhere for help ). After 4 more phone calls Ms. Wendy Gunter told me that Paul Claroni, PA would call me back Friday after lunch. When Claroni called back, at 2:20pm on Friday, he gave me the results of the xray and mri and stated he would call in my prescription for pain medication. Saturday morning when I called the pharmacy I had told him to call them in to, there was no prescription. I called the office at 9am and a young woman said she would have someone look into it and call me back. I heard nothing so I called back again at 10:30am and she stated they would leave the office at 12pm and I could call back at 11:45am if she had not called me. I started trying to call the office at 11:20am and I kept hitting redial until 12:10pm and no one would answer the phone. No one called me back either. I think this is unexceptable practice and I would not recommend Cleco to anyone. If you weren't sick they would give you a nervous breakdown and an enormous amount of disrespect.

1
★☆☆☆☆

I would highly discourage anyone from going to cleco in shelby. I have been lied to for three weeks and that is only when I can get a call back. I left 2 messages a day for two weeks and no one bothered to call back. They had the results of my xray for a month and no one would call or write and give me the results. They sent me for an mri and the machine dislocated my knee. A doctor for the hosp had to put my knee back in socket to get me out of the machine. I went to cleco from the hospital and explained what had happened. I was told at cleco that they would call in pain medications. I got to the store to pick up my medication and there was no prescription. I called cleco and they told me they decided not to call the medication in ( but they were to lazy to call and inform me of this so I could go elsewhere for help ). After 4 more phone calls Ms. Wendy Gunter told me that Paul Claroni, PA would call me back Friday after lunch. When Claroni called back, at 2:20pm on Friday, he gave me the results of the xray and mri and stated he would call in my prescription for pain medication. Saturday morning when I called the pharmacy I had told him to call them in to, there was no prescription. I called the office at 9am and a young woman said she would have someone look into it and call me back. I heard nothing so I called back again at 10:30am and she stated they would leave the office at 12pm and I could call back at 11:45am if she had not called me. I started trying to call the office at 11:20am and I kept hitting redial until 12:10pm and no one would answer the phone. No one called me back either. I think this is unexceptable practice and I would not recommend Cleco to anyone. If you weren't sick they would give you a nervous breakdown and an enormous amount of disrespect.

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Cleco Primary Care Network is a great "doctor." They have several doctors and are operated by the county, I think. They are located just down from Cleveland County Memorial Regional Hospital on Grover Street. I like going there when I wake up and am sick and can't get in to see my own physician (which is rare), or have an ailment I don't want to go to my own primary care physician LOL. They operate on a sliding pay scale, no money, you pay very little, etc. They have no problem referring you to specialists if need be. Therefore, I recommend Cleco Primary Care Network on Grover Street at three stars.

3
★★★☆☆

Cleco Primary Care Network is a great "doctor." They have several doctors and are operated by the county, I think. They are located just down from Cleveland County Memorial Regional Hospital on Grover Street. I like going there when I wake up and am sick and can't get in to see my own physician (which is rare), or have an ailment I don't want to go to my own primary care physician LOL. They operate on a sliding pay scale, no money, you pay very little, etc. They have no problem referring you to specialists if need be. Therefore, I recommend Cleco Primary Care Network on Grover Street at three stars.

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Cleco Primary Care Network is a nice place to go if you need an appointment the same day. It beats all the other competitors in this area. They operate on a sliding scale, and I like the way they make me feel as a patient. Even though they seem rushed, I feel they are there when I need them, and then some. They are nice and knowledgeable, and my last visit confirmed that. I have been going to them for a long time, and I recommend them. Cleco Primary Care Network is located on Grover Street, just right down from the hospital. It's easy to find.

4
★★★★☆

Cleco Primary Care Network is a nice place to go if you need an appointment the same day. It beats all the other competitors in this area. They operate on a sliding scale, and I like the way they make me feel as a patient. Even though they seem rushed, I feel they are there when I need them, and then some. They are nice and knowledgeable, and my last visit confirmed that. I have been going to them for a long time, and I recommend them. Cleco Primary Care Network is located on Grover Street, just right down from the hospital. It's easy to find.

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I go to this primary care facility when I wake up and I find I'm ill and need an appointment that same day. Besides being closeby, readily available for my needs, they offer good care. I have made them my family physicians.

5
★★★★★

I go to this primary care facility when I wake up and I find I'm ill and need an appointment that same day. Besides being closeby, readily available for my needs, they offer good care. I have made them my family physicians.

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