Digital Towing & Recovery

★★☆☆☆

About Digital Towing & Recovery

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Automotive

Automotive
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This is very funny.I cant understand the complaint of this review.You read the sign at the entrance of the property after being caught and being told you have to pay.But then its the tow company fault because your an idiot dont make sense.Grow up!!!!! If you owned this shopping center you would want a tow company to do the same thing.KEEP THE IDIOTS OUT ! Only complaint should be that you was just to busy to read the darn sign probally text messaging or playing footsie with your girlfriend / boyfriend......

5
★★★★★

This is very funny.I cant understand the complaint of this review.You read the sign at the entrance of the property after being caught and being told you have to pay.But then its the tow company fault because your an idiot dont make sense.Grow up!!!!! If you owned this shopping center you would want a tow company to do the same thing.KEEP THE IDIOTS OUT ! Only complaint should be that you was just to busy to read the darn sign probally text messaging or playing footsie with your girlfriend / boyfriend......

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On Saturaday night at 12:15am I parked in a lot on Montford Dr. It was dark and raining. I could not see a sign that said NO Parking. When I pulled in there were 3 or 4 other cars in the lot. I got out of the car and said "I don't know if we can park here." I walked over to Angry Ales with my husband. We were there for about an hour. It was still raining at the time. When I got to my car there was a boot on my tire. A guy came over to me and said "When you pulled in there were boots on the other cars." WHY didn't he say something to me when he saw and HEARD me ask my husband if the parking was legal? I was talking loud enough. Sounds like a rip off if you don't tell someone who is clearly asking if it's legal. I will never go back to that side of town. I live in Pineville and never have to deal with this crapola.

1
★☆☆☆☆

On Saturaday night at 12:15am I parked in a lot on Montford Dr. It was dark and raining. I could not see a sign that said NO Parking. When I pulled in there were 3 or 4 other cars in the lot. I got out of the car and said "I don't know if we can park here." I walked over to Angry Ales with my husband. We were there for about an hour. It was still raining at the time. When I got to my car there was a boot on my tire. A guy came over to me and said "When you pulled in there were boots on the other cars." WHY didn't he say something to me when he saw and HEARD me ask my husband if the parking was legal? I was talking loud enough. Sounds like a rip off if you don't tell someone who is clearly asking if it's legal. I will never go back to that side of town. I live in Pineville and never have to deal with this crapola.

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Business Response:

Manager/Digital Towing There are signs POSTED at the entrance of the parking lot on Montford Drive. One sign is 2 foot by 2 foot and clearly states, Warning Private Property, Tow Zone/ Boot Zone along with the City Ordinances Code Numbers. There is also another sign at the entrance which is 3 foot tall by 2 1/2 foot wide that states, Montford Shopping Center Customers Only, Towing Enforced. There are also signs posted on the brick columns across the front of the shopping center. There is No Scam going on here. It is clearly posted and can be seen clearly in the day or night time. My question is, how big does a sign have to be, Warning anyone from parking there??? There is Only (1) one entrance to this parking lot, how could anyone miss the signs posted????? It is still Private Property!!
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Issue was resolved: Digital Towing and Recovery: On Janurary 2, 2009 at approximately 9pm I parked in the parking deck specifically marked for Nikkos Restaurant. The gentleman stated that myself and and 2 of my friends did not visit the restaurant. The vehicle was subsequently booted, the only remedy was to pay the man $50 Cash or the vehicle would be towed. We showed the man our receipts (date and time listed at Nikkos) as well as notified the owner and manager of Nikkos to no avail. We then notified the police. Issue has been resolved...

1
★☆☆☆☆

Issue was resolved: Digital Towing and Recovery: On Janurary 2, 2009 at approximately 9pm I parked in the parking deck specifically marked for Nikkos Restaurant. The gentleman stated that myself and and 2 of my friends did not visit the restaurant. The vehicle was subsequently booted, the only remedy was to pay the man $50 Cash or the vehicle would be towed. We showed the man our receipts (date and time listed at Nikkos) as well as notified the owner and manager of Nikkos to no avail. We then notified the police. Issue has been resolved...

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1 out of 1 people found this review helpful.

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On Tuesday, August 26, 2009 at approximately 9:00 pm I parked in the parking lot for "The Motford Shops" at approximately 1603 Montford Drive Charlotte, NC. When I parked my car there was a man sitting on a brick wall dividing the parking lot from another. We walked past the man and went into the Roasting Company at 1521 Montford Dr, Charlotte, NC. When we returned to the car, the man who was sitting on the wall informed us that we could not leave because there was a boot on my car. He said that it would be $50 to remove the boot now, or the car would be towed and I could get it in the morning for approximately $125 more. The man was dressed in street clothes and the situation appeared to be a hustle. As such, I informed the man that I did not have $50. He said that the tow truck was on the way and I could then wait. He said that this was a private parking lot that was prominently marked and that I could not park there without being a patron to the shops. My boyfriend explained that we were getting dinner and then picking up food for a friend at the only shop that was open in the plaza. The man said it didn't matter, that we would still have to pay for the tow since we did not go there first. While my boyfriend went to check the legitimacy of this operation at the shop I witnessed him calling the tow company and reporting my car. My boyfriend then returned, and upon finding that this was a legitimate company from the store clerk, offered to pay the $50 boot fee. The man then refused payment and said that since the tow truck was already called and we had initially said no that the car would have to be towed. This was a blatant lie as payment was never refused; I just mentioned that I did not have $50 on me. Also, we went to see the sign that was posted at the front of the parking lot, which stated that boots would be removed anytime upon payment. My boyfriend pointed this out to the man, who once again refused payment to remove the boot. It was not until the tow company arrived, and I notified the driver that I wanted him to be a witness that we were offering payment to remove the boot, and that payment was being refused. At this point the man back peddled and accepted $50 to remove the boot. I then asked him for his business card and name, but he refused to give me this information. My complaints are: (1) The sign was not posted so that at night time, when turning left into the parking lot it could be viewed prominently. There were other signs in the lot, on individual spots on the building side of the parking lot. However, I parked on the street side and there were no signs there. As such, I did not see ANY signs informing me that the spot that I parked in was illegal. (2) I think that this company used unethical business practices by witnessing an unsuspecting person parking and not informing them. If they really wanted people not to park in the lot they would have informed an unknowing person to move their car, rather than wait until we walked off and then immediately boot the car. In this light, it appears rather that they want people to park in the lot so that they can capitalize off their mistakes, especially when the $50 was offered, and not accepted. It seems a bit like entrapment to me. (3) Upon returning home, I called the company to explain to the manager my concerns and I was spoken to very rudely and hung up on.

1
★☆☆☆☆

On Tuesday, August 26, 2009 at approximately 9:00 pm I parked in the parking lot for "The Motford Shops" at approximately 1603 Montford Drive Charlotte, NC. When I parked my car there was a man sitting on a brick wall dividing the parking lot from another. We walked past the man and went into the Roasting Company at 1521 Montford Dr, Charlotte, NC. When we returned to the car, the man who was sitting on the wall informed us that we could not leave because there was a boot on my car. He said that it would be $50 to remove the boot now, or the car would be towed and I could get it in the morning for approximately $125 more. The man was dressed in street clothes and the situation appeared to be a hustle. As such, I informed the man that I did not have $50. He said that the tow truck was on the way and I could then wait. He said that this was a private parking lot that was prominently marked and that I could not park there without being a patron to the shops. My boyfriend explained that we were getting dinner and then picking up food for a friend at the only shop that was open in the plaza. The man said it didn't matter, that we would still have to pay for the tow since we did not go there first. While my boyfriend went to check the legitimacy of this operation at the shop I witnessed him calling the tow company and reporting my car. My boyfriend then returned, and upon finding that this was a legitimate company from the store clerk, offered to pay the $50 boot fee. The man then refused payment and said that since the tow truck was already called and we had initially said no that the car would have to be towed. This was a blatant lie as payment was never refused; I just mentioned that I did not have $50 on me. Also, we went to see the sign that was posted at the front of the parking lot, which stated that boots would be removed anytime upon payment. My boyfriend pointed this out to the man, who once again refused payment to remove the boot. It was not until the tow company arrived, and I notified the driver that I wanted him to be a witness that we were offering payment to remove the boot, and that payment was being refused. At this point the man back peddled and accepted $50 to remove the boot. I then asked him for his business card and name, but he refused to give me this information. My complaints are: (1) The sign was not posted so that at night time, when turning left into the parking lot it could be viewed prominently. There were other signs in the lot, on individual spots on the building side of the parking lot. However, I parked on the street side and there were no signs there. As such, I did not see ANY signs informing me that the spot that I parked in was illegal. (2) I think that this company used unethical business practices by witnessing an unsuspecting person parking and not informing them. If they really wanted people not to park in the lot they would have informed an unknowing person to move their car, rather than wait until we walked off and then immediately boot the car. In this light, it appears rather that they want people to park in the lot so that they can capitalize off their mistakes, especially when the $50 was offered, and not accepted. It seems a bit like entrapment to me. (3) Upon returning home, I called the company to explain to the manager my concerns and I was spoken to very rudely and hung up on.

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1 out of 2 people found this review helpful.

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On Tuesday, August 26, 2009 at approximately 9:00 pm I parked in the parking lot for "The Motford Shops" at approximately 1603 Montford Drive Charlotte, NC. When I parked my car there was a man sitting on a brick wall dividing the parking lot from another. We walked past the man and went into the Roasting Company at 1521 Montford Dr, Charlotte, NC. When we returned to the car, the man who was sitting on the wall informed us that we could not leave because there was a boot on my car. He said that it would be $50 to remove the boot now, or the car would be towed and I could get it in the morning for approximately $125 more. The man was dressed in street clothes and the situation appeared to be a hustle. As such, I informed the man that I did not have $50. He said that the tow truck was on the way and I could then wait. He said that this was a private parking lot that was prominently marked and that I could not park there without being a patron to the shops. My boyfriend explained that we were getting dinner and then picking up food for a friend at the only shop that was open in the plaza. The man said it didn't matter, that we would still have to pay for the tow since we did not go there first. While my boyfriend went to check the legitimacy of this operation at the shop I witnessed him calling the tow company and reporting my car. My boyfriend then returned, and upon finding that this was a legitimate company from the store clerk, offered to pay the $50 boot fee. The man then refused payment and said that since the tow truck was already called and we had initially said no that the car would have to be towed. This was a blatant lie as payment was never refused; I just mentioned that I did not have $50 on me. Also, we went to see the sign that was posted at the front of the parking lot, which stated that boots would be removed anytime upon payment. My boyfriend pointed this out to the man, who once again refused payment to remove the boot. It was not until the tow company arrived, and I notified the driver that I wanted him to be a witness that we were offering payment to remove the boot, and that payment was being refused. At this point the man back peddled and accepted $50 to remove the boot. I then asked him for his business card and name, but he refused to give me this information. My complaints are: (1) The sign was not posted so that at night time, when turning left into the parking lot it could be viewed prominently. There were other signs in the lot, on individual spots on the building side of the parking lot. However, I parked on the street side and there were no signs there. As such, I did not see ANY signs informing me that the spot that I parked in was illegal. (2) I think that this company used unethical business practices by witnessing an unsuspecting person parking and not informing them. If they really wanted people not to park in the lot they would have informed an unknowing person to move their car, rather than wait until we walked off and then immediately boot the car. In this light, it appears rather that they want people to park in the lot so that they can capitalize off their mistakes, especially when the $50 was offered, and not accepted. It seems a bit like entrapment to me. (3) Upon returning home, I called the company to explain to the manager my concerns and I was spoken to very rudely and hung up on.

0
★☆☆☆☆

On Tuesday, August 26, 2009 at approximately 9:00 pm I parked in the parking lot for "The Motford Shops" at approximately 1603 Montford Drive Charlotte, NC. When I parked my car there was a man sitting on a brick wall dividing the parking lot from another. We walked past the man and went into the Roasting Company at 1521 Montford Dr, Charlotte, NC. When we returned to the car, the man who was sitting on the wall informed us that we could not leave because there was a boot on my car. He said that it would be $50 to remove the boot now, or the car would be towed and I could get it in the morning for approximately $125 more. The man was dressed in street clothes and the situation appeared to be a hustle. As such, I informed the man that I did not have $50. He said that the tow truck was on the way and I could then wait. He said that this was a private parking lot that was prominently marked and that I could not park there without being a patron to the shops. My boyfriend explained that we were getting dinner and then picking up food for a friend at the only shop that was open in the plaza. The man said it didn't matter, that we would still have to pay for the tow since we did not go there first. While my boyfriend went to check the legitimacy of this operation at the shop I witnessed him calling the tow company and reporting my car. My boyfriend then returned, and upon finding that this was a legitimate company from the store clerk, offered to pay the $50 boot fee. The man then refused payment and said that since the tow truck was already called and we had initially said no that the car would have to be towed. This was a blatant lie as payment was never refused; I just mentioned that I did not have $50 on me. Also, we went to see the sign that was posted at the front of the parking lot, which stated that boots would be removed anytime upon payment. My boyfriend pointed this out to the man, who once again refused payment to remove the boot. It was not until the tow company arrived, and I notified the driver that I wanted him to be a witness that we were offering payment to remove the boot, and that payment was being refused. At this point the man back peddled and accepted $50 to remove the boot. I then asked him for his business card and name, but he refused to give me this information. My complaints are: (1) The sign was not posted so that at night time, when turning left into the parking lot it could be viewed prominently. There were other signs in the lot, on individual spots on the building side of the parking lot. However, I parked on the street side and there were no signs there. As such, I did not see ANY signs informing me that the spot that I parked in was illegal. (2) I think that this company used unethical business practices by witnessing an unsuspecting person parking and not informing them. If they really wanted people not to park in the lot they would have informed an unknowing person to move their car, rather than wait until we walked off and then immediately boot the car. In this light, it appears rather that they want people to park in the lot so that they can capitalize off their mistakes, especially when the $50 was offered, and not accepted. It seems a bit like entrapment to me. (3) Upon returning home, I called the company to explain to the manager my concerns and I was spoken to very rudely and hung up on.

More about Digital Towing & Recovery

24 Hour Towing Service, Lockout Service for most Vehicles, Long Distance Towing, Abandoned Cars, Illegally Parked Vehicles, Private Impounds, Visa Master Card Accepted. " Any Vehicle IMPOUNDED, MUST BE CASH ONLY".

 

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