Hair Body & Sole

★★★☆☆

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.

I just returned home from my first cut and style with Cheri and all I can say is WOW!

She is very experienced, asked key questions to make sure she understood what I was looking for and my lifestyle, provided her insights and ideas and off we went, in total agreement with what was to be done!

The style, while very different than what I had going in, is stunning and the maintenance will be so easy (and is explained in writing on her blog!)

The house is very lovely and the staff is friendly and helpful. Go check it out. I am so glad I did.

2
★★★★★

I just returned home from my first cut and style with Cheri and all I can say is WOW!

She is very experienced, asked key questions to make sure she understood what I was looking for and my lifestyle, provided her insights and ideas and off we went, in total agreement with what was to be done!

The style, while very different than what I had going in, is stunning and the maintenance will be so easy (and is explained in writing on her blog!)

The house is very lovely and the staff is friendly and helpful. Go check it out. I am so glad I did.

Pros: Very experienced sytlist (owner), great customer service

Cons: Not a one!

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I was looking for an impartial review. I am new to Apex and would like to find a great salon. What I have decided is that they must have something GOOD going on @ Hair Body & Sole. This conclusion comes from reading other stylists and ex employees comments. They are so unprofessional and personal; which translates to me threatened and not so busy in their chair. Cheri & staff are apparently to busy booking clients to be bothered with nonsense. I like them already!!!

2
★★★★★

I was looking for an impartial review. I am new to Apex and would like to find a great salon. What I have decided is that they must have something GOOD going on @ Hair Body & Sole. This conclusion comes from reading other stylists and ex employees comments. They are so unprofessional and personal; which translates to me threatened and not so busy in their chair. Cheri & staff are apparently to busy booking clients to be bothered with nonsense. I like them already!!!

Pros: Cheri must be VERY busy !!!!

Cons: Poor reviews from Adults too intouch w/ their inner child

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Everywhere I go I am constantly asked "who does your hair?" This is the happiest I've been with my hair in a long time. I have very thick hair and Cheri knew EXACTLY what kind of cut I needed to manage it. And thank goodness she talked me out of a haircut I thought I wanted. She was very honest about the style I should have for my face shape and what would work with the texture of my hair. This girl really knows what she's doing.

2
★★★★★

Everywhere I go I am constantly asked "who does your hair?" This is the happiest I've been with my hair in a long time. I have very thick hair and Cheri knew EXACTLY what kind of cut I needed to manage it. And thank goodness she talked me out of a haircut I thought I wanted. She was very honest about the style I should have for my face shape and what would work with the texture of my hair. This girl really knows what she's doing.

Pros: awesome house

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A friend at work had a lovely haircut and told me that she saw Cherie at Hair, Body and Sole. I've since been twice to see her and have pleased with the courteous staff, the homey feel of the facility as well as with the level of service that I received. Cherie has colored and cut my hair twice and I've been pleased each time. She is eccentric but has never been rude. On the contrary, I found her to be courteous and funny. I'll keep coming back.

2
★★★★☆

A friend at work had a lovely haircut and told me that she saw Cherie at Hair, Body and Sole. I've since been twice to see her and have pleased with the courteous staff, the homey feel of the facility as well as with the level of service that I received. Cherie has colored and cut my hair twice and I've been pleased each time. She is eccentric but has never been rude. On the contrary, I found her to be courteous and funny. I'll keep coming back.

Pros: Homey atmosphere, pleasant staff

Cons: parking

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My name is Heather and this response is in regards to the previous review which was brought to my attention from a client of mine. I am writing this to only clear this so that my clients know this was an invalid review and unfortanetely written under false pretences by another person who has maliciously tried to write something untrue about me. After 10 years of experience in aesthetics do hope to "know alot" and pride myself on giving nothing but the best client service to each and every client that comes to me. I pride myself on knowledge and if the worst thing someone could say is that i'm a know it all-I'll take it! Also, the previous complaint unfortanetely was bogus. I had not shared any clients with Cheri yet and not had any clients pay with a gift certificate. I've only had my regulars follow me here and some clients who knew of me from others. This past review is a personal attack to drive business away from this business. Unfortanetely, people do things to try to make themselves feel better but at the end of the day i am proud to be an aesthetician who only cares about the clients needs and not petty differences otherwise. I thank you so far for just reading this and do know that I pride myself on giving nothing but great service and continue to do so. I am a mom who works part time because i love what i do and i couldn't imagine not loving being an aesthetician. So please understand this is only to clear my character and i stand by giving excellent service because i love what i do. Thank you!

2
★★★★★

My name is Heather and this response is in regards to the previous review which was brought to my attention from a client of mine. I am writing this to only clear this so that my clients know this was an invalid review and unfortanetely written under false pretences by another person who has maliciously tried to write something untrue about me. After 10 years of experience in aesthetics do hope to "know alot" and pride myself on giving nothing but the best client service to each and every client that comes to me. I pride myself on knowledge and if the worst thing someone could say is that i'm a know it all-I'll take it! Also, the previous complaint unfortanetely was bogus. I had not shared any clients with Cheri yet and not had any clients pay with a gift certificate. I've only had my regulars follow me here and some clients who knew of me from others. This past review is a personal attack to drive business away from this business. Unfortanetely, people do things to try to make themselves feel better but at the end of the day i am proud to be an aesthetician who only cares about the clients needs and not petty differences otherwise. I thank you so far for just reading this and do know that I pride myself on giving nothing but great service and continue to do so. I am a mom who works part time because i love what i do and i couldn't imagine not loving being an aesthetician. So please understand this is only to clear my character and i stand by giving excellent service because i love what i do. Thank you!

Pros: Excellent service providers

Cons: Negative reviews that are false and written to drive business away

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Just wanted to say how much i loved this spa so much more. It was way more homey and i loved the fact that i felt i was given greater client service here. I followed Heather here and so glad i took the drive to see her. I think she rocks at what she does and love how much she knows about all this crazy skin stuff. Its worth the drive from raleigh to see her. The place is really cute and i really like the salem street area. Everyone always forgets to comment on the positive services that they get so here is my review...Awesome for price!

2
★★★★★

Just wanted to say how much i loved this spa so much more. It was way more homey and i loved the fact that i felt i was given greater client service here. I followed Heather here and so glad i took the drive to see her. I think she rocks at what she does and love how much she knows about all this crazy skin stuff. Its worth the drive from raleigh to see her. The place is really cute and i really like the salem street area. Everyone always forgets to comment on the positive services that they get so here is my review...Awesome for price!

Pros: Great price

Cons: none that i can think of

.

I have been looking for a new place closer to home and I stumbled upon Hair, Body and Sole. I heard that Heather was new there so I thought I'd give it a try. Well, she is FANTASTIC! What a cute little place! So homey and comfortable. Heather was super nice and sweet and gave me the best wax ever! I can't wait to go back and try a facial! I would so give this place a try! Looks like they are bringing in some great new people/talent and giving the place a make-over. :) Happy waxing. :)

2
★★★★★

I have been looking for a new place closer to home and I stumbled upon Hair, Body and Sole. I heard that Heather was new there so I thought I'd give it a try. Well, she is FANTASTIC! What a cute little place! So homey and comfortable. Heather was super nice and sweet and gave me the best wax ever! I can't wait to go back and try a facial! I would so give this place a try! Looks like they are bringing in some great new people/talent and giving the place a make-over. :) Happy waxing. :)

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I had a facial with Heather at hair and sole last week. My service was so much better than facials at other spas i've been to. Even better than my vacation facials at high end resorts. Not only is it relaxing but i saw a great difference in my skin the next day. I am really pleased with her service and did not expect it to be so wonderful. I also, enjoyed the fact that it seems like everyone is so friendly here. I will definately be back. Wow!

2
★★★★★

I had a facial with Heather at hair and sole last week. My service was so much better than facials at other spas i've been to. Even better than my vacation facials at high end resorts. Not only is it relaxing but i saw a great difference in my skin the next day. I am really pleased with her service and did not expect it to be so wonderful. I also, enjoyed the fact that it seems like everyone is so friendly here. I will definately be back. Wow!

Pros: affordable for such great service

Cons: parking. didn't know where to park

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My husband sent me to hair, body and sole for a gift for christmas. I usually go to bigger spas with all the pazzaz and fancy decorating. I really enjoyed the more relaxed home environment much to my surprise. I had a wonderful facial and really like the skincare line here too. I had a great haircut as well...I was treated very kindly and will be back and refer my friends here to get quality service without all the pricey and pushiness at larger salons.

2
★★★★☆

My husband sent me to hair, body and sole for a gift for christmas. I usually go to bigger spas with all the pazzaz and fancy decorating. I really enjoyed the more relaxed home environment much to my surprise. I had a wonderful facial and really like the skincare line here too. I had a great haircut as well...I was treated very kindly and will be back and refer my friends here to get quality service without all the pricey and pushiness at larger salons.

Pros: smaller more intimate feeling

Cons: none really

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I have been going to Cheri' at Hair Body and Sole for about a year and I absolutely love the way she cuts and colors my hair. As a guy, this was the first time I had colored in some of the gray and she matched my color up perfectly. She has made suggestions but always follows my wishes. It is a pleasant environment and the staff has always been friendly to me.

2
★★★★★

I have been going to Cheri' at Hair Body and Sole for about a year and I absolutely love the way she cuts and colors my hair. As a guy, this was the first time I had colored in some of the gray and she matched my color up perfectly. She has made suggestions but always follows my wishes. It is a pleasant environment and the staff has always been friendly to me.

Pros: Hair cut, color, environment, staff

Cons: Parking sometimes

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I won't be spending my money there! I went to HBS because I had a gift Cert and thought that I would use it on a hair cut seeing as how the holidays are coming up I was looking forward to a new hair do, Well.... I got a new hair do but it is NOT was I asked for. I am so embarrassed about my hair, Cheri razor cut the whole thing. My hair is shorter on oneside, I have pieces that are so short that they stick up on the top of my head. I went to another stylist to see if she could fix it and she said that Cheri had left holes in my hair and made it VERY uneven, the only thing todo is to let it grow out. I think i am going to have to buy a wig until my hair grows out, as cheap as wigs look, a wig will make my hair look 100% better until it grows.

0
★☆☆☆☆

I won't be spending my money there! I went to HBS because I had a gift Cert and thought that I would use it on a hair cut seeing as how the holidays are coming up I was looking forward to a new hair do, Well.... I got a new hair do but it is NOT was I asked for. I am so embarrassed about my hair, Cheri razor cut the whole thing. My hair is shorter on oneside, I have pieces that are so short that they stick up on the top of my head. I went to another stylist to see if she could fix it and she said that Cheri had left holes in my hair and made it VERY uneven, the only thing todo is to let it grow out. I think i am going to have to buy a wig until my hair grows out, as cheap as wigs look, a wig will make my hair look 100% better until it grows.

Pros: Nothing

Cons: my hair and Time

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As previously mentioned, City Search is to express opinions on businesses, NOT for bickering between individuals. We would appreciate you taking your issues elsewhere if you cannot comply.

Although I have not patroned Hair, Body and Sole in Apex, I have attempted to call on several occasions to decipher these messages and have not received a return phone call, so my conclusion is that there are issues that may need to be addressed within the business. That being said, it is not appropriate to use City Search for private arguments. If you are unhappy or thrilled with this or any business, please write why specifically. LEAVE OUT ALL PERSONAL ATTACKS AND REFERENCES. Thank you.

0
★☆☆☆☆

As previously mentioned, City Search is to express opinions on businesses, NOT for bickering between individuals. We would appreciate you taking your issues elsewhere if you cannot comply.

Although I have not patroned Hair, Body and Sole in Apex, I have attempted to call on several occasions to decipher these messages and have not received a return phone call, so my conclusion is that there are issues that may need to be addressed within the business. That being said, it is not appropriate to use City Search for private arguments. If you are unhappy or thrilled with this or any business, please write why specifically. LEAVE OUT ALL PERSONAL ATTACKS AND REFERENCES. Thank you.

.

Love my hair.

2
★★★★☆

Love my hair.

Pros: The Staff!

Cons: Nothing.

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I personally think it is TERRIBLE that some people on here chose to not go to someone based on conflict between employees and former employees. IF you are happy somewhere else where those people work. THEN GO THERE. But don't sit here and trash talk someone else's business. I'm pretty sure most of us on here are out of highschool and are adult enough to understand the politics of business.

As far as cheri being "nasty". cheri' is a great! She is so sweet and I have NEVER heard her be rude to anyone while i have been there. I personally do not get my hair done by her, another team member does my hair, but every haircut or color I have seen her done has been beautiful.
Not everyone is going to be satisfied. Some people are NEVER satisfied. If you are happy with other stylists' work, then get your hair done by them, and I'm sure cheri' will not care because they are always busy and seem to be doing very well!!!

And for the poster a few down, jeff DOES have his license, it is hanging on the wall!!!! So before you start spreading rumors you should know your facts!! Also an apprentice license is basically a temp untill your full is finalized! again KNOW YOUR FACTS!

Have a lovely Thanksgiving everyone! and please dont let the haters affect how you feel about cheri' and hair body and sole! they are fabulous.

2
★★★★☆

I personally think it is TERRIBLE that some people on here chose to not go to someone based on conflict between employees and former employees. IF you are happy somewhere else where those people work. THEN GO THERE. But don't sit here and trash talk someone else's business. I'm pretty sure most of us on here are out of highschool and are adult enough to understand the politics of business.

As far as cheri being "nasty". cheri' is a great! She is so sweet and I have NEVER heard her be rude to anyone while i have been there. I personally do not get my hair done by her, another team member does my hair, but every haircut or color I have seen her done has been beautiful.
Not everyone is going to be satisfied. Some people are NEVER satisfied. If you are happy with other stylists' work, then get your hair done by them, and I'm sure cheri' will not care because they are always busy and seem to be doing very well!!!

And for the poster a few down, jeff DOES have his license, it is hanging on the wall!!!! So before you start spreading rumors you should know your facts!! Also an apprentice license is basically a temp untill your full is finalized! again KNOW YOUR FACTS!

Have a lovely Thanksgiving everyone! and please dont let the haters affect how you feel about cheri' and hair body and sole! they are fabulous.

Pros: Great place, nice staff, lovely spa

Cons: parking

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This site is so that people can post comments about how they feel about a place. If people feel like Cheri does an awful job and that she rude then thats what they feel. Comments that her friends or clients that she asked to write positive ones doesnt count sorry! From talking to people 99.9% of them think the same has the neg post. The neg post out weigh the positive ones so that must mean most people did not have a good experiance there. I can tell you that I WON"T be back either.

0
★☆☆☆☆

This site is so that people can post comments about how they feel about a place. If people feel like Cheri does an awful job and that she rude then thats what they feel. Comments that her friends or clients that she asked to write positive ones doesnt count sorry! From talking to people 99.9% of them think the same has the neg post. The neg post out weigh the positive ones so that must mean most people did not have a good experiance there. I can tell you that I WON"T be back either.

Pros: NOTHING

Cons: EVERYTHING!!

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First I am very upset that Laura the facialist is gone and now Adrieene the nail tech is gone. Laura did wonders for my skin. They were the reason and the ONLY reason I continued to go there. Cheri did my hair once and that was the last, never let her touch your hair! I ran into a friend of mine and we started talking about HBS and she told me what really happend, and why my two favorite service providers are no longer there. Cheri should be ashamed of herself, she is causing the bussiness to go down hill and it is rolling down faster each day, I hope she has enough dirt to cover the HUGE hole she is making. I along with other clients are no longer going to continue our buisness there. I have all the faith in the world that Adrieene and Laura are at a much better place in their life now that they are not working for a self centered B! Cheri your buisness is going deep into the ground maybe someone who knows how to treat others with respect should take over cause from what I have witnessed and heard about you you need to take classes on how to talk to the public. You are NOT the best and there are plenty of other places for people to go. I got one of the best haircuts from someone you talked trash about I think you should watch what you say.

0
★☆☆☆☆

First I am very upset that Laura the facialist is gone and now Adrieene the nail tech is gone. Laura did wonders for my skin. They were the reason and the ONLY reason I continued to go there. Cheri did my hair once and that was the last, never let her touch your hair! I ran into a friend of mine and we started talking about HBS and she told me what really happend, and why my two favorite service providers are no longer there. Cheri should be ashamed of herself, she is causing the bussiness to go down hill and it is rolling down faster each day, I hope she has enough dirt to cover the HUGE hole she is making. I along with other clients are no longer going to continue our buisness there. I have all the faith in the world that Adrieene and Laura are at a much better place in their life now that they are not working for a self centered B! Cheri your buisness is going deep into the ground maybe someone who knows how to treat others with respect should take over cause from what I have witnessed and heard about you you need to take classes on how to talk to the public. You are NOT the best and there are plenty of other places for people to go. I got one of the best haircuts from someone you talked trash about I think you should watch what you say.

Pros: I never have to go in there again!!

Cons: EVERYTHING!!! CHERI, her attitude, the buisness

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The last reviewer seems pretty bitter! Maybe it's personal! I don't know what they are talking about when they say that the place is going down. Everytime I have had services there they have been VERY busy! And the haircuts that I have received by Cheri have been the best! I am a regular client of the salon and I would never trust anyone else with my hair. As far as what happened with former employees- remember that there are always 3 sides to a story - story 1,story 2,and the truth. Instead of trying to destroy someones business you should just MOVE ON!!! Let those of us who appreciate her talent support it!!! I would not have my hair done anywhere else. I trust Cheri and her staff. After reading the last few reviews I think there may be an organized effort to try to destroy a business! That's terrible!

2
★★★★★

The last reviewer seems pretty bitter! Maybe it's personal! I don't know what they are talking about when they say that the place is going down. Everytime I have had services there they have been VERY busy! And the haircuts that I have received by Cheri have been the best! I am a regular client of the salon and I would never trust anyone else with my hair. As far as what happened with former employees- remember that there are always 3 sides to a story - story 1,story 2,and the truth. Instead of trying to destroy someones business you should just MOVE ON!!! Let those of us who appreciate her talent support it!!! I would not have my hair done anywhere else. I trust Cheri and her staff. After reading the last few reviews I think there may be an organized effort to try to destroy a business! That's terrible!

Pros: talent,atmosphere,and staff that seem to get along really well!

Cons: not enough parking

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This is an upscale salon located in renovated home in downtown Apex. Cheri, owner and stylist, is very talented and knowledgeable. I ended up leaving because she was often trying to "run the business" while doing hair. The services that were offered were pricey and there was alot of staff turnover. It is not handicap accessible for all services offered. Children are highly discouraged as customers and in the waiting room.

3
★★★☆☆

This is an upscale salon located in renovated home in downtown Apex. Cheri, owner and stylist, is very talented and knowledgeable. I ended up leaving because she was often trying to "run the business" while doing hair. The services that were offered were pricey and there was alot of staff turnover. It is not handicap accessible for all services offered. Children are highly discouraged as customers and in the waiting room.

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I bought one of those packages they were selling this summer. I thought I would give it a try seeing as how I love the spa. I first got my hand treatment and my facial I upgraded on both, they were outstanding!! Then a few weeks later I got a color and cut, by a guy named Jeff. First he doesnt have his licence, while waiting for my color to set I saw his licence he is just an apprentise which means from what I have been told he is only allowed to wash hair not dye hair. When I asked him what the diff. was he blew me off and gave me some smarta** comment. His wife Cheri tried to have some imput on my hair i guess she doesnt know what she is talking about, My cut is uneven and the color is blotchy what a mess. I had to go to my regular salon for them to fix it. Jeff needs to go back to school and get a licence before you touch anyone elses hair. Jeff and his wife are so rude, they think you should be grateful to be sitting in their chair, please I was greateful to get out of there. DON'T WASTE YOUR TIME OR MONEY

0
★☆☆☆☆

I bought one of those packages they were selling this summer. I thought I would give it a try seeing as how I love the spa. I first got my hand treatment and my facial I upgraded on both, they were outstanding!! Then a few weeks later I got a color and cut, by a guy named Jeff. First he doesnt have his licence, while waiting for my color to set I saw his licence he is just an apprentise which means from what I have been told he is only allowed to wash hair not dye hair. When I asked him what the diff. was he blew me off and gave me some smarta** comment. His wife Cheri tried to have some imput on my hair i guess she doesnt know what she is talking about, My cut is uneven and the color is blotchy what a mess. I had to go to my regular salon for them to fix it. Jeff needs to go back to school and get a licence before you touch anyone elses hair. Jeff and his wife are so rude, they think you should be grateful to be sitting in their chair, please I was greateful to get out of there. DON'T WASTE YOUR TIME OR MONEY

Pros: hand treatment and facial, back to my regular stylist

Cons: Jeff and his wife Cheri, poor service, bad job on my hair

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I'm also a former client of Cheri at HB&S. At first, I thought she was great and told family and friends about the place and ended up landing her a couple other clients. I was enamored with the atmosphere of the house and really liked going to the salon at first. As time progressed, I developed the same feelings others have expressed here.

I had a very difficult time getting an appointment - even when I tried to schedule 6 weeks out. I expressed to Cheri that while I was glad for her success, she needed to develop a system to make sure her long-term clients could get an appointment. She showed little concern for this idea.

As a client, I learned of all the drama in her salon between her and two employees who had left to open their own salon. She was unprofessional in how she spoke of them and also how she spoke to her existing staff. I never could quite figure out her husband. He seemed to have no filter at all and would just say whatever came to his mind no matter how inappropriate it was.

As far as the actual service, I found over time that my haircuts got worse and worse. I specifically asked Cheri not to use a razor on my hair and she continued to do so. Regarding my color - I asked about a root only touch-up and she acted like I was a complete idiot and gave me some lecture on color chemistry. As a side note, I now go to a salon in Fuquay and they happily do root touch-ups which seem to be working just fine and save me a ton of money.

It's unfortunate that Cheri is having such a tough time. Again, the house is a great location and if Cheri can't make it work, I hope someone who can will take it over.

0
★☆☆☆☆

I'm also a former client of Cheri at HB&S. At first, I thought she was great and told family and friends about the place and ended up landing her a couple other clients. I was enamored with the atmosphere of the house and really liked going to the salon at first. As time progressed, I developed the same feelings others have expressed here.

I had a very difficult time getting an appointment - even when I tried to schedule 6 weeks out. I expressed to Cheri that while I was glad for her success, she needed to develop a system to make sure her long-term clients could get an appointment. She showed little concern for this idea.

As a client, I learned of all the drama in her salon between her and two employees who had left to open their own salon. She was unprofessional in how she spoke of them and also how she spoke to her existing staff. I never could quite figure out her husband. He seemed to have no filter at all and would just say whatever came to his mind no matter how inappropriate it was.

As far as the actual service, I found over time that my haircuts got worse and worse. I specifically asked Cheri not to use a razor on my hair and she continued to do so. Regarding my color - I asked about a root only touch-up and she acted like I was a complete idiot and gave me some lecture on color chemistry. As a side note, I now go to a salon in Fuquay and they happily do root touch-ups which seem to be working just fine and save me a ton of money.

It's unfortunate that Cheri is having such a tough time. Again, the house is a great location and if Cheri can't make it work, I hope someone who can will take it over.

Pros: Great atmosphere in old house with fireplace.

Cons: Poor service, bad customer skills, expensive

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I agree with all the users who say they will not go back because of Cheri. I was a client of hers for several years and in the past I was pretty happy with the outcome. (I have curly hair too) The last two times I went, she did not do a good job. The first time, it was managable, but the last time, my hair was uneven and she did exactly what I asked her to not do, she barely looked at me or my hair and proceeded to tell me the whole time all about these negative comments about her on this site and how they're untrue. Her husband, who works there too was cursing to a client in his chair about his kids who he apparently don't get along with. It was really pathetic. What was once a nice place to go is now a poorly run disaster. They also can't keep staff members. Every time I go there are different employees now, which is strange because for a long time she had the same group of women who were all so nice.
To say, she's overwhelmed because she owns a business might be true, but she needs to get her act together fast or else all the other locals salons will get her business as they will now get mine.

0
★☆☆☆☆

I agree with all the users who say they will not go back because of Cheri. I was a client of hers for several years and in the past I was pretty happy with the outcome. (I have curly hair too) The last two times I went, she did not do a good job. The first time, it was managable, but the last time, my hair was uneven and she did exactly what I asked her to not do, she barely looked at me or my hair and proceeded to tell me the whole time all about these negative comments about her on this site and how they're untrue. Her husband, who works there too was cursing to a client in his chair about his kids who he apparently don't get along with. It was really pathetic. What was once a nice place to go is now a poorly run disaster. They also can't keep staff members. Every time I go there are different employees now, which is strange because for a long time she had the same group of women who were all so nice.
To say, she's overwhelmed because she owns a business might be true, but she needs to get her act together fast or else all the other locals salons will get her business as they will now get mine.

Pros: leaving

Cons: owner

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Coffeegal must be a friend of the owners to say such nice things but I have to say that there is nothing amazing about Cheri. I stopped going to Cheri when she gave me the worst haircut of my life. I 100% agree with cust1 about the owners attitude. She is condescending with her staff. I have talked to other ladies that WERE Cheri's clients and they all refuse to step foot in that place because of the way she treated them. I think this buisness is going down hill after spending lots of money on her raffle to go to the educational trip I saw no difference in her all she did was ask me a bunch of stupid questions about my hair, and still gave me the worst haircut of my life.

0
★☆☆☆☆

Coffeegal must be a friend of the owners to say such nice things but I have to say that there is nothing amazing about Cheri. I stopped going to Cheri when she gave me the worst haircut of my life. I 100% agree with cust1 about the owners attitude. She is condescending with her staff. I have talked to other ladies that WERE Cheri's clients and they all refuse to step foot in that place because of the way she treated them. I think this buisness is going down hill after spending lots of money on her raffle to go to the educational trip I saw no difference in her all she did was ask me a bunch of stupid questions about my hair, and still gave me the worst haircut of my life.

Pros: When it was time to leave.

Cons: Cheri the Owner

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It makes me very sad to read some of the comments posted here. I go to Hair, Body & Sole and have never been disappointed. Cheri has always done a great job at finding out what I was looking for with my hair and delivered every time. I also love the people on her staff. I would never downplay anyone's feelings or experiences but I will ask you to please keep in mind that running a small business isn't always easy. I'm not making excuses but I am asking for people to have a little compassion. Those who know Cheri know that she is an amazing person. Being a fairly new business has its share of growing pains but I definitely believe that Hair, Body & Sole will be the best salon in all of Apex. Cheri is an expert cutter. I don't allow anyone to touch my hair but her. SHE IS THE CURLY HAIR EXPERT!!!!!!!!!! I can also say that she is dedicated and solution based. GO HAIR BODY & SOLE!!!!!!!!!!!!!!!!!!

2
★★★★★

It makes me very sad to read some of the comments posted here. I go to Hair, Body & Sole and have never been disappointed. Cheri has always done a great job at finding out what I was looking for with my hair and delivered every time. I also love the people on her staff. I would never downplay anyone's feelings or experiences but I will ask you to please keep in mind that running a small business isn't always easy. I'm not making excuses but I am asking for people to have a little compassion. Those who know Cheri know that she is an amazing person. Being a fairly new business has its share of growing pains but I definitely believe that Hair, Body & Sole will be the best salon in all of Apex. Cheri is an expert cutter. I don't allow anyone to touch my hair but her. SHE IS THE CURLY HAIR EXPERT!!!!!!!!!! I can also say that she is dedicated and solution based. GO HAIR BODY & SOLE!!!!!!!!!!!!!!!!!!

Pros: great stylists

Cons: none for me

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It's difficult to read negative things about yourself or your business online but it's been helpful for me to see myself through the client's eyes. I deeply apologize to anyone who has not had a good experience at our place. I have been confronted with how going from a service provider to an owner has changed me. It hasn't been pretty. I have met with my staff and we have found ways to take some of the pressure off me so I don't have to feel so alone. I thank them for their generosity and devotion to our business. The first two years have been hard but I can't wait to see what the next two years hold for us!
Cheri'

2
★★★★☆

It's difficult to read negative things about yourself or your business online but it's been helpful for me to see myself through the client's eyes. I deeply apologize to anyone who has not had a good experience at our place. I have been confronted with how going from a service provider to an owner has changed me. It hasn't been pretty. I have met with my staff and we have found ways to take some of the pressure off me so I don't have to feel so alone. I thank them for their generosity and devotion to our business. The first two years have been hard but I can't wait to see what the next two years hold for us!
Cheri'

Pros: good location

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I like to be a client at a salon before I put in an application to work there. I met their awesome nail tech at a class recently, and decided to go have a look. Unfortunately the person who answered their phone sounded heavily medicated and could barely make an appointment. Giving the benefit of the doubt, I went and had my hair done by a gentleman who obviously has not had much training in razor cut...it hurt like crazy as he ripped my hair...and I could barely stand to sit there. My hair is a disaster and not fixable unless I want to lose another inch of it! I do not know how someone as nice as their nail girl works there, but I assure you that as a fellow nail tech, I will not be making a move there!

0
★☆☆☆☆

I like to be a client at a salon before I put in an application to work there. I met their awesome nail tech at a class recently, and decided to go have a look. Unfortunately the person who answered their phone sounded heavily medicated and could barely make an appointment. Giving the benefit of the doubt, I went and had my hair done by a gentleman who obviously has not had much training in razor cut...it hurt like crazy as he ripped my hair...and I could barely stand to sit there. My hair is a disaster and not fixable unless I want to lose another inch of it! I do not know how someone as nice as their nail girl works there, but I assure you that as a fellow nail tech, I will not be making a move there!

Pros: great nail departmnet

Cons: everyone else that works there

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I'm happy that coffeegal has a very positive experience, but was a little curious about her plea for compassion for the owner's behavior. A number of people in town are or were involved in small businesses and understand all the stress involved. But for months I've heard about a gradual change in the tone of this salon, and not for the better. Again, to be fair the decline was mostly around trying to get appointments and the hair cutting staff. Since it opened, many people I know were going to this business and paying a good amount of money. There's recently been enough bad buzz in the air that I feel someone must have earned it.

When I think of a "spa" environment, I look for a little calmness in the atmosphere, not uncomfortable back chat between the people in the hair salon area. If they expect me to open my wallet every couple of months, I really think that that part of their business must also become a more pleasant experience. I include both what I receive during my appointment for hair cuts and color as well as the conversations these professionals have during my appointment. I hope, if they're back on the road to improving these things that they find success.

1
★★☆☆☆

I'm happy that coffeegal has a very positive experience, but was a little curious about her plea for compassion for the owner's behavior. A number of people in town are or were involved in small businesses and understand all the stress involved. But for months I've heard about a gradual change in the tone of this salon, and not for the better. Again, to be fair the decline was mostly around trying to get appointments and the hair cutting staff. Since it opened, many people I know were going to this business and paying a good amount of money. There's recently been enough bad buzz in the air that I feel someone must have earned it.

When I think of a "spa" environment, I look for a little calmness in the atmosphere, not uncomfortable back chat between the people in the hair salon area. If they expect me to open my wallet every couple of months, I really think that that part of their business must also become a more pleasant experience. I include both what I receive during my appointment for hair cuts and color as well as the conversations these professionals have during my appointment. I hope, if they're back on the road to improving these things that they find success.

Pros: local availability to several services

Cons: still in the learning stage?

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I am very happy with my new cut and color, but, like the last reviewer, I would also say that the owner needs a lesson in customer service. She was somewhat condescending with her staff and with me. Funny, because the rest of her staff was at least friendly. She was the only one who made me feel like I should be honored to be in her chair. In my mind, they should make me feel that they are honored to have me in their salon.

I do have to recommend the place, though, because their products and services are excellent, and worth the minor disappointment. I don't think it's a big deal to be having a raffle to raise funds for a training seminar for her staff that costs several thousand dollars per person. Don't participate if you find it inappropriate.

2
★★★★☆

I am very happy with my new cut and color, but, like the last reviewer, I would also say that the owner needs a lesson in customer service. She was somewhat condescending with her staff and with me. Funny, because the rest of her staff was at least friendly. She was the only one who made me feel like I should be honored to be in her chair. In my mind, they should make me feel that they are honored to have me in their salon.

I do have to recommend the place, though, because their products and services are excellent, and worth the minor disappointment. I don't think it's a big deal to be having a raffle to raise funds for a training seminar for her staff that costs several thousand dollars per person. Don't participate if you find it inappropriate.

Pros: Love my hair

Cons: Owner lacking in customer service

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I left my appointment last week at Hair, Body and Sole (3rd time) in utter amazement...It seems the owner needs quite a few classes on customer relations...First, I would like to say, my experience with the actual coloring and cutting, was probably 2 stars..nothing out of the ordinary...not my favorite cut/color, but I continued to go because it was convenient....I find the owner quite rude to her employees, reprimending them in front of her customers, as well as advertising NO children under age 6 while parent receives their haircut...I get that part, but I over heard her conversation about what she treally hinks of small children...Well, what prompted me to write this review was how I was treated, as well as the owner's inability recognize what is proper etiquette while owning a business...She actually had advertised (homemade signs, I might add) that she is having a raffle, yes raffle (local merchants offered their services), so she could send her entire staff to an educational seminar! What??? Are you asking your customers, who pay a handsome fee and tip while, there, to help YOU send your staff on a trip that should be paid by the owner? I was in astonishment! I could not believe the audacity...How completely tacky and I thought to myself, what her employees must be thinking...felt bad for them....I have never heard of such a thinkg..For me, it showed her true colors and for that, I will not be back....

Salon itself is an old home in Apex...a great idea, but it still NEEDS a lot of work...very amateur....In this area with so many new salons/spa, I think she needs to step it up, treat her employees better, and realize her customers have ears and are always listening....And lastly, Cheri, please do not ask your customers to foot your bill.

0
★☆☆☆☆

I left my appointment last week at Hair, Body and Sole (3rd time) in utter amazement...It seems the owner needs quite a few classes on customer relations...First, I would like to say, my experience with the actual coloring and cutting, was probably 2 stars..nothing out of the ordinary...not my favorite cut/color, but I continued to go because it was convenient....I find the owner quite rude to her employees, reprimending them in front of her customers, as well as advertising NO children under age 6 while parent receives their haircut...I get that part, but I over heard her conversation about what she treally hinks of small children...Well, what prompted me to write this review was how I was treated, as well as the owner's inability recognize what is proper etiquette while owning a business...She actually had advertised (homemade signs, I might add) that she is having a raffle, yes raffle (local merchants offered their services), so she could send her entire staff to an educational seminar! What??? Are you asking your customers, who pay a handsome fee and tip while, there, to help YOU send your staff on a trip that should be paid by the owner? I was in astonishment! I could not believe the audacity...How completely tacky and I thought to myself, what her employees must be thinking...felt bad for them....I have never heard of such a thinkg..For me, it showed her true colors and for that, I will not be back....

Salon itself is an old home in Apex...a great idea, but it still NEEDS a lot of work...very amateur....In this area with so many new salons/spa, I think she needs to step it up, treat her employees better, and realize her customers have ears and are always listening....And lastly, Cheri, please do not ask your customers to foot your bill.

Pros: convenient parking

Cons: Owner

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The funny thing is, I work as a receptionist at a salon and I get free services. One of the stylists did my hair and the highlights did not stick well to my hair so it turned out looking spotty. After one failed attempt to fix it, I decided to go back to my natural color. The only problem was, it was Monday and most salons are closed. I looked for a local Goldwell salon and I found Hair, Body and Sole. I called and much to my surprise, someone answered and said they could do my hair that afternoon. When I arrived for my appointment, I found out that I had spoken with the owner, Cheri, and she was the one who was doing my hair. I also found out that her shop wasn't really open but she was willing to do my hair anyway. I thought that was so nice of her. The color turned out perfect and she styled it very nicely. I was so relieved to get rid of the spottiness. I am certainly not advertising that she takes appointments on Monday, she just happened to do this for me that one time. I also met the esthetician and she was so warm and informative on skin care. Great people work here!

2
★★★★★

The funny thing is, I work as a receptionist at a salon and I get free services. One of the stylists did my hair and the highlights did not stick well to my hair so it turned out looking spotty. After one failed attempt to fix it, I decided to go back to my natural color. The only problem was, it was Monday and most salons are closed. I looked for a local Goldwell salon and I found Hair, Body and Sole. I called and much to my surprise, someone answered and said they could do my hair that afternoon. When I arrived for my appointment, I found out that I had spoken with the owner, Cheri, and she was the one who was doing my hair. I also found out that her shop wasn't really open but she was willing to do my hair anyway. I thought that was so nice of her. The color turned out perfect and she styled it very nicely. I was so relieved to get rid of the spottiness. I am certainly not advertising that she takes appointments on Monday, she just happened to do this for me that one time. I also met the esthetician and she was so warm and informative on skin care. Great people work here!

Pros: Friendly and welcoming atmosphere and staff.

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If you desire excellent service, relaxation, and comfort, this is the place to go! I feel special each time I visit. The owner gives her undivided attention to each client, and gives the hairstyle that feels right to you. She shows each client how to style their hair, and takes time to explain techniques and how to use hair products--so, it is much more than getting an average haircut! There are an array of other services to enjoy that give you a break from your daily routine. It's much more than a hair salon; it's a nourishing experience. I personally wouldn't go anywhere else for the quality and the price.

2
★★★★★

If you desire excellent service, relaxation, and comfort, this is the place to go! I feel special each time I visit. The owner gives her undivided attention to each client, and gives the hairstyle that feels right to you. She shows each client how to style their hair, and takes time to explain techniques and how to use hair products--so, it is much more than getting an average haircut! There are an array of other services to enjoy that give you a break from your daily routine. It's much more than a hair salon; it's a nourishing experience. I personally wouldn't go anywhere else for the quality and the price.

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I went here with my girlfriend last weekend for a pedicure. We were treated very well and noticed that everyone else was too. We were offered coffee or tea when we arrived and our coats were hung up for us but it was definately not pretentious, more like southern hospitality. We were given a tour of the whole place while we waited (which wasn't long) and greeted by all the staff who ran across us. Our pedicures were divine, they have great massaging chairs. Before we left, the owner (who does hair) made a point to speak to us and was very personable. They seem like a close knit group who work together well. I am going back for a facial next week. Their prices are very good. Not a clinical feeling spa but they have all the top of the line services. Very positive!

1
★★★☆☆

I went here with my girlfriend last weekend for a pedicure. We were treated very well and noticed that everyone else was too. We were offered coffee or tea when we arrived and our coats were hung up for us but it was definately not pretentious, more like southern hospitality. We were given a tour of the whole place while we waited (which wasn't long) and greeted by all the staff who ran across us. Our pedicures were divine, they have great massaging chairs. Before we left, the owner (who does hair) made a point to speak to us and was very personable. They seem like a close knit group who work together well. I am going back for a facial next week. Their prices are very good. Not a clinical feeling spa but they have all the top of the line services. Very positive!

Pros: good service, friendly staff

Cons: park across the street

 

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