Bella Lago Salon & Spa

★★★★☆
  • 550 Brawley School Rd

    Mooresville, NC 28117

    Map & Directions
  • 704-658-3330

Personal Services

Personal Services
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I absolutely love Bella Lago!! A friend of mine gave me a gift certificate for my birthday and I am hooked. The staff was so friendly and professional and made me feel special all day long. The services were awsome and the staff took their time and really listened to me. I have told all of my other friends about it and highly recommend going there.

5
★★★★★

I absolutely love Bella Lago!! A friend of mine gave me a gift certificate for my birthday and I am hooked. The staff was so friendly and professional and made me feel special all day long. The services were awsome and the staff took their time and really listened to me. I have told all of my other friends about it and highly recommend going there.

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The staff at Bella Lago always take great care of me. I have been going to Bella Lago since they opened and have had nothing but wonderful experiences! If you want a world class salon and spa you should visit them!

5
★★★★★

The staff at Bella Lago always take great care of me. I have been going to Bella Lago since they opened and have had nothing but wonderful experiences! If you want a world class salon and spa you should visit them!

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Yes, EXTREMELY pricey. Thought I would pay the extra money to get my hair stripped at a nice salon hoping it would come out well... it didn't. I had orange tinted hair... the price was way more than quoted. When I called to complain, Marissa (the owner) was really mean and unprofessional on the phone to me. I told her I wanted a toner or something, and she made me feel bad for asking to re-do my awful looking hair. When I went back, Darnell toned my hair (and she did not strip it to begin with) and she is really good. I go back to Darnell now, but it is still way to expensive. I will stop going once my hair is back to it's normal color again...
Oh, and they push you trying to buy their products way too hard... I hate checking out not only because it's ridiculously expensive, but they make me feel guilty for not buying their stuff...
Overall, not worth the money.

3
★★★☆☆

Yes, EXTREMELY pricey. Thought I would pay the extra money to get my hair stripped at a nice salon hoping it would come out well... it didn't. I had orange tinted hair... the price was way more than quoted. When I called to complain, Marissa (the owner) was really mean and unprofessional on the phone to me. I told her I wanted a toner or something, and she made me feel bad for asking to re-do my awful looking hair. When I went back, Darnell toned my hair (and she did not strip it to begin with) and she is really good. I go back to Darnell now, but it is still way to expensive. I will stop going once my hair is back to it's normal color again...
Oh, and they push you trying to buy their products way too hard... I hate checking out not only because it's ridiculously expensive, but they make me feel guilty for not buying their stuff...
Overall, not worth the money.

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.

Had a massage from Leslie and it was great. Have been getting massage for 20 years all over the country and she can hold her own against the best.
A big part of the overall spa experience is the relaxation and atmosphere. The space Bella Lago has for its services are very nice and Leslie was wonderful. It??s a shame however that the hard sell of products is done at the checkout. I have never seen this done before and it is very annoying and ruins the relaxed vibe I had leaving. I have had 3 massages at Bella Lago and they have had a basket waiting for me at the counter with the same products to sell me each time. If I want to buy something I will; the pressure selling is uncomfortable and a disappointment to an otherwise great experience.

4
★★★★☆

Had a massage from Leslie and it was great. Have been getting massage for 20 years all over the country and she can hold her own against the best.
A big part of the overall spa experience is the relaxation and atmosphere. The space Bella Lago has for its services are very nice and Leslie was wonderful. It??s a shame however that the hard sell of products is done at the checkout. I have never seen this done before and it is very annoying and ruins the relaxed vibe I had leaving. I have had 3 massages at Bella Lago and they have had a basket waiting for me at the counter with the same products to sell me each time. If I want to buy something I will; the pressure selling is uncomfortable and a disappointment to an otherwise great experience.

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.

Went there for the first time and absolutely loved the color. My have short hair so not much there to cut. Which is why I was shocked with the $400+ ticket!!!! Yes over $400. I have short hair, meaing by my ears, for color and a small amount of highlights. When I asked for the bill to see all the charges they had added every product the stylist used to do my hair... Even after the products we removed it was $285.00. I normally pay about $130.00 so not like I am a SuperCut kinda girl....just thought I would try some place new.

2
★★☆☆☆

Went there for the first time and absolutely loved the color. My have short hair so not much there to cut. Which is why I was shocked with the $400+ ticket!!!! Yes over $400. I have short hair, meaing by my ears, for color and a small amount of highlights. When I asked for the bill to see all the charges they had added every product the stylist used to do my hair... Even after the products we removed it was $285.00. I normally pay about $130.00 so not like I am a SuperCut kinda girl....just thought I would try some place new.

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Wonderful! I felt completely pampered by the staff. I received a manicure from Jen, pedicure from Kira, hair cut from Denise, eyebrow threading from Lynn and complimentary makeup from Brook! Everyone on the staff was friendly and made me feel like I was the pampered princess I wanted to be. I will definitely recommend this salon & spa to my friends and take my mom the next time she visits! Prices are reasonable for the experience (cheaper than other places with the same services) and I can't wait until next time to try the massage and facial!

5
★★★★★

Wonderful! I felt completely pampered by the staff. I received a manicure from Jen, pedicure from Kira, hair cut from Denise, eyebrow threading from Lynn and complimentary makeup from Brook! Everyone on the staff was friendly and made me feel like I was the pampered princess I wanted to be. I will definitely recommend this salon & spa to my friends and take my mom the next time she visits! Prices are reasonable for the experience (cheaper than other places with the same services) and I can't wait until next time to try the massage and facial!

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.

Great day with a great staff that made me look and feel wonderful from head to toe. I would definitely recommend this to anyone. The prices are lower than other comparable spas in the Charlotte Metro and they offer services that a lot of the others don't. Get pampered without breaking the bank!!

2
★★★★★

Great day with a great staff that made me look and feel wonderful from head to toe. I would definitely recommend this to anyone. The prices are lower than other comparable spas in the Charlotte Metro and they offer services that a lot of the others don't. Get pampered without breaking the bank!!

Pros: Great Staff, Great Services, Friendly and Competent, Serene

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My wife sees Kira (sp?) there and loves her. She got me a 90 minute massage with Emily on Monday 3/8/10 and it was fantastic. Been to many spa's in a lot of great places and Emily is as good as the best I have been to. I would suggest this Salon and Spa and especially Emily for anyone who needs a great relaxing experience.
Thank you Emily!

4
★★★★☆

My wife sees Kira (sp?) there and loves her. She got me a 90 minute massage with Emily on Monday 3/8/10 and it was fantastic. Been to many spa's in a lot of great places and Emily is as good as the best I have been to. I would suggest this Salon and Spa and especially Emily for anyone who needs a great relaxing experience.
Thank you Emily!

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.

My girlfriends and I took a bride to be to this salon for a "spa day." I go here on a regular basis for spa and hair services (Neina is an awesome stylist - perfect color and cut every time!). My girlfriends had never used the spa services before and they were all blown away by the professionalism of the staff and the relaxing atmosphere. The services were unbelievable. The bride to be was so impressed that she purchased gift cards for some of her family members. We had lunch brought in between spa services and the salon provided champagne. It was an unforgettable experience for all of us.

2
★★★★★

My girlfriends and I took a bride to be to this salon for a "spa day." I go here on a regular basis for spa and hair services (Neina is an awesome stylist - perfect color and cut every time!). My girlfriends had never used the spa services before and they were all blown away by the professionalism of the staff and the relaxing atmosphere. The services were unbelievable. The bride to be was so impressed that she purchased gift cards for some of her family members. We had lunch brought in between spa services and the salon provided champagne. It was an unforgettable experience for all of us.

Pros: Very professional, relaxed atmosphere

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I have the lamest, thinnest hair possible, and I was thoroughly impressed with my experience at Bella Lago.

My stylist was Denise Allen, and she listened carefully to my lifestyle issues (ie. busy mom, no time to style hair in the morning), then approached my haircut accordingly. Even when I asked for something new, she was honest and said that she could do almost anything, but if I was unable to style it to do justice to the style, then she would advise against it. She is also my colorist, and although sometimes she would suggest a product or process that was new, if I explained that I was not up for it (too afraid of something bold, could not afford the expense), she was fine with that too.

The entire experience of getting my hair done at Bella Lago (not just my experience with Denise) has been a fun escape from real life... i.e. the greeting, the coffee, the hair shampoo, the hand massage (go Kary), etc.... I recommend Bella Lago wholeheartedly.

5
★★★★★

I have the lamest, thinnest hair possible, and I was thoroughly impressed with my experience at Bella Lago.

My stylist was Denise Allen, and she listened carefully to my lifestyle issues (ie. busy mom, no time to style hair in the morning), then approached my haircut accordingly. Even when I asked for something new, she was honest and said that she could do almost anything, but if I was unable to style it to do justice to the style, then she would advise against it. She is also my colorist, and although sometimes she would suggest a product or process that was new, if I explained that I was not up for it (too afraid of something bold, could not afford the expense), she was fine with that too.

The entire experience of getting my hair done at Bella Lago (not just my experience with Denise) has been a fun escape from real life... i.e. the greeting, the coffee, the hair shampoo, the hand massage (go Kary), etc.... I recommend Bella Lago wholeheartedly.

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.

The elegance of Bella Lago is a nice treat. I would expect extremely high rates based on the services, cleanliness and customer service provided but find them reasonable even in the face of the present economy.

I'm a naturally curly girl and have had HORRIBLE experiences with 'stylists' who claim to know how to cut curly hair yet do NOT have a clue. Denise Allen is the third stylist I've seen in the two years that I've lived in NC. She totally get's my curls and makes every effort to ensure that my curls look great.

Please, please, if you're a curly girl, do yourself the biggest favor ever and go see Denise. She will help correct any damage from previous stylists and get you on the road to loving your curls without charging you astronomical rates for seeing the 'curl professional!'

5
★★★★★

The elegance of Bella Lago is a nice treat. I would expect extremely high rates based on the services, cleanliness and customer service provided but find them reasonable even in the face of the present economy.

I'm a naturally curly girl and have had HORRIBLE experiences with 'stylists' who claim to know how to cut curly hair yet do NOT have a clue. Denise Allen is the third stylist I've seen in the two years that I've lived in NC. She totally get's my curls and makes every effort to ensure that my curls look great.

Please, please, if you're a curly girl, do yourself the biggest favor ever and go see Denise. She will help correct any damage from previous stylists and get you on the road to loving your curls without charging you astronomical rates for seeing the 'curl professional!'

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Love this Spa! From the moment I walk in I start to relax. Everything is Aveda products so everything smells wonderful, the lighting is dialed soft and the music/wave machine makes me dream that I am somewhere far away - they do things just right. Also, they do the BEST eyelash extensions in the area. Mine have stayed on for over 3 weeks now.

4
★★★★☆

Love this Spa! From the moment I walk in I start to relax. Everything is Aveda products so everything smells wonderful, the lighting is dialed soft and the music/wave machine makes me dream that I am somewhere far away - they do things just right. Also, they do the BEST eyelash extensions in the area. Mine have stayed on for over 3 weeks now.

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I love Bella Lago Salon & Spa. I have my hair cut and colored by Heather Sharpe who I highly recommend and does a wonderful job. The staff at Bella Lago is very friendly and courteous. I love that they also have spa services so that I can combine my hair appoint with waxing, nail services etc. They also offer membership programs which allow you to receive a discount on some of your services that you repeat monthly such as brow waxing, manicures and pedicures which helps to lower the cost per visit. This certainly helps during this tough economy, what a great idea!

5
★★★★★

I love Bella Lago Salon & Spa. I have my hair cut and colored by Heather Sharpe who I highly recommend and does a wonderful job. The staff at Bella Lago is very friendly and courteous. I love that they also have spa services so that I can combine my hair appoint with waxing, nail services etc. They also offer membership programs which allow you to receive a discount on some of your services that you repeat monthly such as brow waxing, manicures and pedicures which helps to lower the cost per visit. This certainly helps during this tough economy, what a great idea!

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Bella Lago is truly an exceptional salon and spa! Client's needs are their highest priority and it is a wonderful place to pamper yourself! I've found it to be a wonderful relaxation destination. They have excellent service and a friendly and knowledgeable staff! I highly recommend Bella Lago!

5
★★★★★

Bella Lago is truly an exceptional salon and spa! Client's needs are their highest priority and it is a wonderful place to pamper yourself! I've found it to be a wonderful relaxation destination. They have excellent service and a friendly and knowledgeable staff! I highly recommend Bella Lago!

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Bella Lago was GREAT, services were great atmoshere was great, everything was great. I don't know what that last review was talking about, I thought everyone looked great, TRENDY just what your salon should be, she must perfer the GRANDMAW type salon????

5
★★★★★

Bella Lago was GREAT, services were great atmoshere was great, everything was great. I don't know what that last review was talking about, I thought everyone looked great, TRENDY just what your salon should be, she must perfer the GRANDMAW type salon????

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The owner, Merissa, is AWFUL and totally unprofessional!!! She hasn't a clue about customer service. My service was done incorrectly. So I called and was directed to speak with her. She said she needed me to send her pictures??? She never responded to the email, my messages or phonecalls. Absolutely unacceptable in my book.

This salon is already hurting for business and her lack of customer service will drive it into the groud quickly!

DO NOT WASTE YOUR TIME AND MONEY AT BELLA LAGO!!!

1
★☆☆☆☆

The owner, Merissa, is AWFUL and totally unprofessional!!! She hasn't a clue about customer service. My service was done incorrectly. So I called and was directed to speak with her. She said she needed me to send her pictures??? She never responded to the email, my messages or phonecalls. Absolutely unacceptable in my book.

This salon is already hurting for business and her lack of customer service will drive it into the groud quickly!

DO NOT WASTE YOUR TIME AND MONEY AT BELLA LAGO!!!

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0 out of 1 people found this review helpful.

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I had a "spa day" at Bella Lago with a friend a few months ago and I was very impressed. Everyone was very friendly and accommodating. I had a facial, massage, mani/pedi, and wash and style. It was lovely! Hands down, the best facial I have ever had! I even got my husband a gift card for a massage while I was there.

4
★★★★☆

I had a "spa day" at Bella Lago with a friend a few months ago and I was very impressed. Everyone was very friendly and accommodating. I had a facial, massage, mani/pedi, and wash and style. It was lovely! Hands down, the best facial I have ever had! I even got my husband a gift card for a massage while I was there.

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I've received services at Bella Lago several times now and have never been disappointed. Facials, manicures, pedicures, massages, hair, waxing...all wonderful. The staff is friendly and knowledgeable. Definitely a place to try before driving all of the way into Charlotte for a spa.

4
★★★★☆

I've received services at Bella Lago several times now and have never been disappointed. Facials, manicures, pedicures, massages, hair, waxing...all wonderful. The staff is friendly and knowledgeable. Definitely a place to try before driving all of the way into Charlotte for a spa.

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As soon as you step in, you feel special! I got my hair cut there and it was amazing and DEFINITLY let them shampoo it! AHHH!!! Ask for Lisa, she is the best!

5
★★★★★

As soon as you step in, you feel special! I got my hair cut there and it was amazing and DEFINITLY let them shampoo it! AHHH!!! Ask for Lisa, she is the best!

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They gave me exactly what I wanted in a haircut. It was a great experience and I would absolutely go back. The stylist was knowledgeable and they were prompt with my appointment time.

4
★★★★☆

They gave me exactly what I wanted in a haircut. It was a great experience and I would absolutely go back. The stylist was knowledgeable and they were prompt with my appointment time.

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Message from Bella Lago Salon & Spa

Unlike other salons and spas, we practice the highest form of team service. This means that the skills of our entire team are available to you. We don't lock you into a single technician, or keep you on a waiting list. Meeting your service needs and busy schedule is our top priority.



More about Bella Lago Salon & Spa

Bella Lago Salon & Spa is an exclusive salon & spa providing the following services: Hair Cuts, Colors, perms, straighteners, hair extensions, facials, massage, body treatments, waxing, threading, manicures, pedicures, eyelash extensions, spray tans, and

 

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