Mop Heads

★★★☆☆
  • 6182 Ramsey St

    Fayetteville, NC 28311

    Map & Directions
  • 910-884-1274

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329 W South St Fayetteville, AR

2.6667 3
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Would NOT recommend this salon. I got a haircut and color by Xan Hunter. I was extremely dissatisfied with the hair color and called the next day to request a redo. Xan said she was going on vacation and wouldn't be able to correct my hair for a week. I was booked with another stylist and I was charged an additional $90! Xan would not listen to my complaints when I tried to address the issues I had with the color and also refused to issue me a refund. In addition, the hair cut was HORRIBLE and the front pieces of my hair were longer than the rest and I had to even it up myself. It is extremely disappointing how low of a priority customer satisfaction is to them. This is a photo of the brassy color Xan dyed my hair.

1
★☆☆☆☆

Would NOT recommend this salon. I got a haircut and color by Xan Hunter. I was extremely dissatisfied with the hair color and called the next day to request a redo. Xan said she was going on vacation and wouldn't be able to correct my hair for a week. I was booked with another stylist and I was charged an additional $90! Xan would not listen to my complaints when I tried to address the issues I had with the color and also refused to issue me a refund. In addition, the hair cut was HORRIBLE and the front pieces of my hair were longer than the rest and I had to even it up myself. It is extremely disappointing how low of a priority customer satisfaction is to them. This is a photo of the brassy color Xan dyed my hair.

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My hair was almost to my bra strap and I wanted to go with a short hair style. I was told that they will look at my hair see what style would best suit me. When I got to my appt. I didn't have to wait long to be sat. I had 3 different pics of hair styles and Layla asked me what style I wanted. I said I don't know and asked her opinion. She said which ever I want would be good. Yeah, that didn't help me much. So after "I" decided on a style, in between the many phone calls she got and people coming in....6 hrs later, I was finally done. Yes "6" hours. I was not happy with the amount of time I had to spend there. Layla was very nice though. I just think that people are so money hungry these days that they are not wanting to take the time with one person to make sure they are well taken care of. Instead they would rather take on several and do a crappy job. Not good customer service.
All in all, I was ok with my cut but it was not cut to my expectations. I did not go back and won't again unless I know that I will have complete attention from my stylist, focusing on me and me alone til my hair is cut.

3
★★★☆☆

My hair was almost to my bra strap and I wanted to go with a short hair style. I was told that they will look at my hair see what style would best suit me. When I got to my appt. I didn't have to wait long to be sat. I had 3 different pics of hair styles and Layla asked me what style I wanted. I said I don't know and asked her opinion. She said which ever I want would be good. Yeah, that didn't help me much. So after "I" decided on a style, in between the many phone calls she got and people coming in....6 hrs later, I was finally done. Yes "6" hours. I was not happy with the amount of time I had to spend there. Layla was very nice though. I just think that people are so money hungry these days that they are not wanting to take the time with one person to make sure they are well taken care of. Instead they would rather take on several and do a crappy job. Not good customer service.
All in all, I was ok with my cut but it was not cut to my expectations. I did not go back and won't again unless I know that I will have complete attention from my stylist, focusing on me and me alone til my hair is cut.

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Its the cutest salon I have ever been into. The hairdressers always do a fabulous job and everyone who works there is exceptionally friendly. Prices vary and the outcome is well worth the pay.

4
★★★★☆

Its the cutest salon I have ever been into. The hairdressers always do a fabulous job and everyone who works there is exceptionally friendly. Prices vary and the outcome is well worth the pay.

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