Baldwin Woods Gynecology

★☆☆☆☆
  • 627 Jefferson St

    Whiteville, NC 28472

    Map & Directions
  • 910-642-3294

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Office staff is super friendly when scheduling, but once you arrive they don't know what the heck is going on. And they take it out on you, "what are here for?... We do that? Why are you here, that doctor doesn't come in on Mondays... What makes you think you need an ultrasound...?" with a lost of badgering questions in attacking & condescending tones. I'm just doing what they told me last time. And I might could end the interrogation sooner had they told me why I needed to come back when they were rescheduling me. The dr's seem medically knowledgeable but nobody seems to know what's actually going on with this office. I'm writing this review after having waited for 115 minutes (still waiting... Writing this on my phone), and I was/am the first appointment of the day! They haven't / can't even tell me what I'm here for and why it's taking so long.

And don't get me started on how they told me that if I can go ahead and pay for a simple exam that Medicaid would reimburse me in full and when I came back for my next exam they said that Medicaid won't cover it because it needed to be preauthorized, but even though that was their responsibility, or lack thereof... I have pay for. I used to work in abilling office, and when the physician forgets to get prior approval, the physician always picks up what insurance or Medicaid would have paid, because that was the physician/physician's office responsibility. Now I have to sue to get my money back... But I don't have money for a lawyer. That was my Christmas money to buy something for my wife (instead, all I got her was the most stressful set of dr experiences during this pregnancy ever).

1
★☆☆☆☆

Office staff is super friendly when scheduling, but once you arrive they don't know what the heck is going on. And they take it out on you, "what are here for?... We do that? Why are you here, that doctor doesn't come in on Mondays... What makes you think you need an ultrasound...?" with a lost of badgering questions in attacking & condescending tones. I'm just doing what they told me last time. And I might could end the interrogation sooner had they told me why I needed to come back when they were rescheduling me. The dr's seem medically knowledgeable but nobody seems to know what's actually going on with this office. I'm writing this review after having waited for 115 minutes (still waiting... Writing this on my phone), and I was/am the first appointment of the day! They haven't / can't even tell me what I'm here for and why it's taking so long.

And don't get me started on how they told me that if I can go ahead and pay for a simple exam that Medicaid would reimburse me in full and when I came back for my next exam they said that Medicaid won't cover it because it needed to be preauthorized, but even though that was their responsibility, or lack thereof... I have pay for. I used to work in abilling office, and when the physician forgets to get prior approval, the physician always picks up what insurance or Medicaid would have paid, because that was the physician/physician's office responsibility. Now I have to sue to get my money back... But I don't have money for a lawyer. That was my Christmas money to buy something for my wife (instead, all I got her was the most stressful set of dr experiences during this pregnancy ever).

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