National Car Rental

★★★☆☆
  • 1001 Rental Car Dr

    Morrisville, NC 27623

    Map & Directions
  • 844-370-1075

About National Car Rental

Categories
  • Auto Rentals
Hours
M-Su 4am-1am
Phones
  • Toll Free (844-370-1075)
Year Established
  • 1947
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Car Rental
  • Rent a Car
  • Rental Cars
  • Luxury Car Rental
  • Economy Car Rental
  • Auto Rental
Services
  • Car Rental
  • Economy Car Rental
  • Rent a Car
  • Rental Cars
  • Luxury Car Rental
  • Airport Pick Up

Automotive

Automotive
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3.0 2
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We travel to Florida every year. Every year I look into renting a car. I always take the car where I'm given the best quote. I have a membership to Entertain Rewards so I always have some kind of coupon. This time, National was the cheapest quote. I got a free weekend day and was quoted $70 for a three day rental. On the confirmation there was a line that said that the coupon has been applied and gave a code for that coupon. After I booked the car, the confirmation paper said to print out this page and present it to the counter person. I follow instructions well, so that's what I did. When we arrived at the counter I was told that I need to print out the physical coupon. Nowhere on the confirm did it say that I needed to print out the coupon. I was enraged. The counterperson was not at all helpful. I offered to print out the coupon at my destination and bring it in to be applied, but they refused. The bottomline was that the rental that was to cost $70 turned out to cost $118. That's a pretty big difference!!!!!! I thought I'd have better luck calling customer service, but I called several different numbers and spent quite a bit of time on the phone to basically be told that there is nothing I can do. Needless to say, I'll never rent from them again. It's not the money so much as it's the lack of flexibility in there customer service. I felt as if I was tricked out of $50. It's not worth your time. The staff at the counter were rude and so were the service people on the telephone. It's totally ridiculous if you ask me!!!!!!!

0
★☆☆☆☆

We travel to Florida every year. Every year I look into renting a car. I always take the car where I'm given the best quote. I have a membership to Entertain Rewards so I always have some kind of coupon. This time, National was the cheapest quote. I got a free weekend day and was quoted $70 for a three day rental. On the confirmation there was a line that said that the coupon has been applied and gave a code for that coupon. After I booked the car, the confirmation paper said to print out this page and present it to the counter person. I follow instructions well, so that's what I did. When we arrived at the counter I was told that I need to print out the physical coupon. Nowhere on the confirm did it say that I needed to print out the coupon. I was enraged. The counterperson was not at all helpful. I offered to print out the coupon at my destination and bring it in to be applied, but they refused. The bottomline was that the rental that was to cost $70 turned out to cost $118. That's a pretty big difference!!!!!! I thought I'd have better luck calling customer service, but I called several different numbers and spent quite a bit of time on the phone to basically be told that there is nothing I can do. Needless to say, I'll never rent from them again. It's not the money so much as it's the lack of flexibility in there customer service. I felt as if I was tricked out of $50. It's not worth your time. The staff at the counter were rude and so were the service people on the telephone. It's totally ridiculous if you ask me!!!!!!!

Pros: none

Cons: all

.

These guys where alot cheaper than the other companies. The car I rented was brand new. Finally I forgot some items in the car when I returned it and their employee found my and chased my car down in the parking lot to return them to me.
good job.

2
★★★★★

These guys where alot cheaper than the other companies. The car I rented was brand new. Finally I forgot some items in the car when I returned it and their employee found my and chased my car down in the parking lot to return them to me.
good job.

Pros: good price, good service

Message from National Car Rental

Get last minute deals on car rental rates for business and vacation travel at Raleigh Durham Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.

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