Performance BMW

★★★★★
  • 1810 Durham-Chapel Hill Blvd

    Chapel Hill, NC 27514

    Map & Directions
  • 866-480-5041

About Performance BMW

Hours
M-F: 7 AM-8 PM Saturday: 8 AM-5PM Sunday: Closed

Automotive

Automotive
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5.0 10
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Our family drives 30 minutes to Performance instead of just down the street to other dealerships because of the personal service. Gerald Ramoin, Tim Blancett, Bob French and Jon Hilliard are great to work with, take it from a customer that has just picked up his 4th & 5th cars from them!

5
★★★★★

Our family drives 30 minutes to Performance instead of just down the street to other dealerships because of the personal service. Gerald Ramoin, Tim Blancett, Bob French and Jon Hilliard are great to work with, take it from a customer that has just picked up his 4th & 5th cars from them!

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I wanted to acknowledge John Prillaman, as he has been helping me maintain my 3 current Acuras for the past 7 or 8 years or so. I have been taking my Acura vehicles (5 in total over the past 12 years....) to Performance for service and support. They have really been excellent! First it was Marv now John, both gentlemen were/are outstanding at understanding what really needs to be done, why and the best way to help me manage my auto maintenace budget. It can get expensive with 3 Acuras, but these guys understand what we needs to be and work with me to get it accomplished in a reasonable way. I really apreciate their help and of course the OUTSTANDING work that is accomplished by the Service Expert Technicians who keep my cars running so well. I get comments all the time from people who ride in my vehicles regarding how well they run despite having so many miles on them.

5
★★★★★

I wanted to acknowledge John Prillaman, as he has been helping me maintain my 3 current Acuras for the past 7 or 8 years or so. I have been taking my Acura vehicles (5 in total over the past 12 years....) to Performance for service and support. They have really been excellent! First it was Marv now John, both gentlemen were/are outstanding at understanding what really needs to be done, why and the best way to help me manage my auto maintenace budget. It can get expensive with 3 Acuras, but these guys understand what we needs to be and work with me to get it accomplished in a reasonable way. I really apreciate their help and of course the OUTSTANDING work that is accomplished by the Service Expert Technicians who keep my cars running so well. I get comments all the time from people who ride in my vehicles regarding how well they run despite having so many miles on them.

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Let's just say you are considering a car purchase. If you don't contact Michael Wharton at Perormance BMW you will be missing the opportunity to get real advice from a seasoned professional that truely knows cars and cares about customers. Personally the best I've seen in 30 some years of buying cars.

5
★★★★★

Let's just say you are considering a car purchase. If you don't contact Michael Wharton at Perormance BMW you will be missing the opportunity to get real advice from a seasoned professional that truely knows cars and cares about customers. Personally the best I've seen in 30 some years of buying cars.

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I'm new to the Chapel Hill area and Performance BMW. I absolutely loved my BMW dealership and service department in Florida so Performance BMW had big shoes to fill. And they did! The customer serivice was top notch from appointment set up all the way through to the pick up of my car. JP in the service department was fantastic and kept me informed every step of the way as they performed the trouble shooting of my car. My car was fixed in a timely manner, it's just like new and I am a happy camper! Also, kudos to the auto detailing guys as they also did a great job cleaning my car inside and out. I'm definitely a satisfied customer and look forward to buying my next BMW here.

5
★★★★★

I'm new to the Chapel Hill area and Performance BMW. I absolutely loved my BMW dealership and service department in Florida so Performance BMW had big shoes to fill. And they did! The customer serivice was top notch from appointment set up all the way through to the pick up of my car. JP in the service department was fantastic and kept me informed every step of the way as they performed the trouble shooting of my car. My car was fixed in a timely manner, it's just like new and I am a happy camper! Also, kudos to the auto detailing guys as they also did a great job cleaning my car inside and out. I'm definitely a satisfied customer and look forward to buying my next BMW here.

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Just bought a 2011 CPO 328i. Awesome deal and buying experience from beginning to end. Tim Greene took great care of us and really helped us sort through a number of vehicles to get the one that was best for us. My wife was blown away by this experience versus previous sales buying experiences. This is the way it should be!

5
★★★★★

Just bought a 2011 CPO 328i. Awesome deal and buying experience from beginning to end. Tim Greene took great care of us and really helped us sort through a number of vehicles to get the one that was best for us. My wife was blown away by this experience versus previous sales buying experiences. This is the way it should be!

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The service department at Performance Acura is first class! Marc Lando went way beyond what one would expect from a service department personnel to help me.

5
★★★★★

The service department at Performance Acura is first class! Marc Lando went way beyond what one would expect from a service department personnel to help me.

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I have never experienced, anywhere, the service and attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. I have met several of the mechanics and all have been courteous and professional. I would expect to purchase another Acura at some point. You cannot go wrong with Performance Acura.

5
★★★★★

I have never experienced, anywhere, the service and attention I get at Performance Acura of Chapel Hill. John Prillaman is as good as they come. All work is completed on time and to my satisfaction. I have met several of the mechanics and all have been courteous and professional. I would expect to purchase another Acura at some point. You cannot go wrong with Performance Acura.

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Performance Acura Service department is outstanding, especially Marc, excellent and professional to work with, gave me a nice loaner to drive while my car was diagnosed and fixed, then he returned my car to me and picked up the loaner. Highly recommend Performance Acura sales & service!

5
★★★★★

Performance Acura Service department is outstanding, especially Marc, excellent and professional to work with, gave me a nice loaner to drive while my car was diagnosed and fixed, then he returned my car to me and picked up the loaner. Highly recommend Performance Acura sales & service!

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Patricia Fradenburg is fantastic! She did a lot of research regarding my SULEV car and found some old BMW service alerts that addressed some of the problems I was having. Because of the type of problems they were, they were all covered by BMW for an extended period of time saving me lots of $$$! Without her diligence, these repairs would have been astronomical!

5
★★★★★

Patricia Fradenburg is fantastic! She did a lot of research regarding my SULEV car and found some old BMW service alerts that addressed some of the problems I was having. Because of the type of problems they were, they were all covered by BMW for an extended period of time saving me lots of $$$! Without her diligence, these repairs would have been astronomical!

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I have never been to a more organized, helpful and friendly place than Performance BMW for service. My service advisor Mel was absolutely amazing and made sure I knew what was going on with my BMW 3 Series the entire time. I was unaware what was wrong with my car (besides that it wasn't always starting right) and they ran tests on it for free. They have the nicest waiting area--even WiFi for my computer. This has been my best service experience hands down!!

5
★★★★★

I have never been to a more organized, helpful and friendly place than Performance BMW for service. My service advisor Mel was absolutely amazing and made sure I knew what was going on with my BMW 3 Series the entire time. I was unaware what was wrong with my car (besides that it wasn't always starting right) and they ran tests on it for free. They have the nicest waiting area--even WiFi for my computer. This has been my best service experience hands down!!

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Business Response:

Mel is great! Glad you enjoyed the Wi-Fi!

More about Performance BMW

We service all vehicles at Performance Automall in our service department and we also repair all vehicles in our body shop. We use the best parts available and work hard to maintain the lowest prices. We are an authorized Acura, BMW, Chevrolet, Porsche, and Subaru dealer as well. We have hundreds of cars available on our lots at any point in time. We have factory certified technicians and the most professional dealers around, who have all been trained under the Hendrick Automotive Company. We also have a great selection of Used vehicles, of all brands, as well as Certified Pre-Owned vehicles. Come visit Performance Automall today for any of your automotive needs!

 

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