Cycling Spoken Here - Cary

★★☆☆☆
  • 1377 NW Maynard Road

    Cary, NC 27513

    Map & Directions
  • 919-461-0066

About Cycling Spoken Here - Cary

Hours
Sun 12pm-5pm, Mon-Wed 10am-7pm, Fri 10am-7pm, Thu 10am-8pm, Sat 10am-5pm

Sports & Recreation

Sports & Recreation
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1.8 10
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I went in recently for the motion capture bike fit. It is very expensive. I knew the outcome would be that I'd probably need to buy a new bike, and what I was hoping to walk out with was some education on how to choose a new bike that fits me appropriately, and some dimensions that would help me choose the best set of fit compromises.

What I received was a demo period to try things they sold while riding on their special adjustable bicycle. I felt this was a sales pitch to buy lots of stuff from them, such as new seats, custom footbeds, or a very expensive custom bike. (My seat is the appropriate width, but it wasn't even considered during the fitting. I may or may not need custom footbeds.)

They more or less told me my only options for bikes were ones that they sold, either a special order Trek, or a custom bike. They sort of explored other options, but the emphasis did not seem on searching for the bike that would fit me best, but for the one that they sold. In my opinion, I was seen as a captive sales opportunity.

I paid for this service but did not get a deliverable out of it (measurements). I asked the fitter several times for them, and I got the blow off "oh, I emailed those to you". No, he didn't. He knows that if or when he does, I'll look elsewhere and find a production bike that's close enough and he won't get a commission.

Bottom line, there is a conflict of interest here. The motion capture fit is for suckers. If you get a fit, only get the basic one.

There is an experienced fitter in town that does not sell bikes (he fixes them). I should have gone to him, but I was too awed by commercials and high-tech gimmickry.

1
★☆☆☆☆

I went in recently for the motion capture bike fit. It is very expensive. I knew the outcome would be that I'd probably need to buy a new bike, and what I was hoping to walk out with was some education on how to choose a new bike that fits me appropriately, and some dimensions that would help me choose the best set of fit compromises.

What I received was a demo period to try things they sold while riding on their special adjustable bicycle. I felt this was a sales pitch to buy lots of stuff from them, such as new seats, custom footbeds, or a very expensive custom bike. (My seat is the appropriate width, but it wasn't even considered during the fitting. I may or may not need custom footbeds.)

They more or less told me my only options for bikes were ones that they sold, either a special order Trek, or a custom bike. They sort of explored other options, but the emphasis did not seem on searching for the bike that would fit me best, but for the one that they sold. In my opinion, I was seen as a captive sales opportunity.

I paid for this service but did not get a deliverable out of it (measurements). I asked the fitter several times for them, and I got the blow off "oh, I emailed those to you". No, he didn't. He knows that if or when he does, I'll look elsewhere and find a production bike that's close enough and he won't get a commission.

Bottom line, there is a conflict of interest here. The motion capture fit is for suckers. If you get a fit, only get the basic one.

There is an experienced fitter in town that does not sell bikes (he fixes them). I should have gone to him, but I was too awed by commercials and high-tech gimmickry.

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I just recently tested at least 15 bikes (entry level ~ 1500 price range) from various local bike shops. My experience with Cycling Spoken Here while shopping for a bike was very good.

I am a 'rookie' when it comes to bikes, and I had a lot of questions which were answered both in store, via email, or even by telephone. The sales person, Steve (who I later found out was the owner) was very informative. I requested various quotes which were provided, and in general I was pleasantly surprised with their quick responses via email/phone. I never felt like I was pressured into anything.

Although the store is a bit out of the way for me, I will certainly take them into consideration for any bikes or accessories in the future.

5
★★★★★

I just recently tested at least 15 bikes (entry level ~ 1500 price range) from various local bike shops. My experience with Cycling Spoken Here while shopping for a bike was very good.

I am a 'rookie' when it comes to bikes, and I had a lot of questions which were answered both in store, via email, or even by telephone. The sales person, Steve (who I later found out was the owner) was very informative. I requested various quotes which were provided, and in general I was pleasantly surprised with their quick responses via email/phone. I never felt like I was pressured into anything.

Although the store is a bit out of the way for me, I will certainly take them into consideration for any bikes or accessories in the future.

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The store is very small and your selection is very limited, I do not recommend this place for people who are looking for your first bike.
The staff is supper lenient, I had a link repaired on my chain but I for got money at home bit they made the repair anyway and they had me come back later to pay off my debt.

4
★★★★☆

The store is very small and your selection is very limited, I do not recommend this place for people who are looking for your first bike.
The staff is supper lenient, I had a link repaired on my chain but I for got money at home bit they made the repair anyway and they had me come back later to pay off my debt.

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.

Horrible customer service. Owner lies and is only out to get your money. Don't go here!!!!!!! He sold us a bike that he said would support my husband's larger build, but when the frame broke within 5 months, he forbid to help us get a new frame without paying several thousand dollars. Thank goodness for lawyers - as we will get our money back. I hate to play ugly, but when you invest $3k in a bike for a triathlon, you expect better customer service.

1
★☆☆☆☆

Horrible customer service. Owner lies and is only out to get your money. Don't go here!!!!!!! He sold us a bike that he said would support my husband's larger build, but when the frame broke within 5 months, he forbid to help us get a new frame without paying several thousand dollars. Thank goodness for lawyers - as we will get our money back. I hate to play ugly, but when you invest $3k in a bike for a triathlon, you expect better customer service.

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During a recent bike shopping experience (March 2010), my friend and I also had a terrible experience with the owner, Steve Levine. To make a long, boring story short, we mentioned we would be checking out other bike shops, just to see what other options were out there, and Levine said not to bother going to ALLSTAR Bike Shop, because "they are out of business." Really? I checked my iPhone, and whaddya know? There's a new ALLSTAR just opened up in Cary on Kildaire Farm Road.

What a stinking liar Levine is. You know Levine, if you're that desperate for business that you have to LIE about your competitors, you mustn't be very good.

I went to ALLSTAR in Cary, saw the bike of my dreams, and bought it from ALLSTAR, not CSH.

Karma is a funny thing, Levine...I will be watching for your next store closing sale at CSH. BTW, the Apex CSH CLOSED, it didn't move...you only MOVED the merchandise to the only store that you have left. Hmm, another Levine Lie. Would you buy a bike from a liar?

1
★☆☆☆☆

During a recent bike shopping experience (March 2010), my friend and I also had a terrible experience with the owner, Steve Levine. To make a long, boring story short, we mentioned we would be checking out other bike shops, just to see what other options were out there, and Levine said not to bother going to ALLSTAR Bike Shop, because "they are out of business." Really? I checked my iPhone, and whaddya know? There's a new ALLSTAR just opened up in Cary on Kildaire Farm Road.

What a stinking liar Levine is. You know Levine, if you're that desperate for business that you have to LIE about your competitors, you mustn't be very good.

I went to ALLSTAR in Cary, saw the bike of my dreams, and bought it from ALLSTAR, not CSH.

Karma is a funny thing, Levine...I will be watching for your next store closing sale at CSH. BTW, the Apex CSH CLOSED, it didn't move...you only MOVED the merchandise to the only store that you have left. Hmm, another Levine Lie. Would you buy a bike from a liar?

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I went here a year ago looking for a new bike with disk brakes I was looking to spend no more then 800.00, in stead of the manager going throught the bikes with me and helping me choose a bike I wanted, He pressured me into buying a 1200.00 dollar bike cause he said i was a big guy I needed to have a larger frame.
Now with one year passed I went back to them because for some reason my spoke on my bike are breaking & i have no idea why I went back to see if they knew why there was no good explination for it, I only ride greenways no off road trials. I took my bike to Performance bike in Cary to have it fixed because I do not trust Cycling spoken here to fix my bike, I suggest you not buy from Cycling Spoken Here you will get nailed, Performance Bike of Cary will Treat you right..

0
★☆☆☆☆

I went here a year ago looking for a new bike with disk brakes I was looking to spend no more then 800.00, in stead of the manager going throught the bikes with me and helping me choose a bike I wanted, He pressured me into buying a 1200.00 dollar bike cause he said i was a big guy I needed to have a larger frame.
Now with one year passed I went back to them because for some reason my spoke on my bike are breaking & i have no idea why I went back to see if they knew why there was no good explination for it, I only ride greenways no off road trials. I took my bike to Performance bike in Cary to have it fixed because I do not trust Cycling spoken here to fix my bike, I suggest you not buy from Cycling Spoken Here you will get nailed, Performance Bike of Cary will Treat you right..

Pros: Nice selection of bikes

Cons: very rude managment and staff

.

I HAVE FOUND IN MY VISITS TO THIS STORE THAT THE STAFF WAS WONDERFULL. THE APEX STORE HAD A NICE FEEL TO IT AND THE MECHANIC WAS OUTSTANDING. THE PROBLEM THAT I HAD WITH MY VISIT WAS THE OWNER. ASIDE FROM BEING RUDE AND VERY CONDISENDING I ENDED UP WITH A VERY STIFF NECK FROM CONSTANTLY HAVING TO LOOK DOWN AT HIM. HIS ATTITUDE MADE ME FEEL LIKE I KNOW NOTHING AND SOME OF THE INFORMATION HE WAS GIVING ME I LATER FOUND TO BE TOTALY FALSE. SO THE STAFF WAS GREAT AND GREAT SERVICE BUT THE OWNER OF THAT STORE NEEDS TO GET LOST, HE IS RUDE AND UNLESS YOU ARE UNDER 4 FEET VERY HARD TO MAKE EYE CONTACT WITH. SO AT THE END OF THE DAY I WOULD SAY MY EXPERIENCE WITH THE OWNER WAS VERY BAd.

1
★☆☆☆☆

I HAVE FOUND IN MY VISITS TO THIS STORE THAT THE STAFF WAS WONDERFULL. THE APEX STORE HAD A NICE FEEL TO IT AND THE MECHANIC WAS OUTSTANDING. THE PROBLEM THAT I HAD WITH MY VISIT WAS THE OWNER. ASIDE FROM BEING RUDE AND VERY CONDISENDING I ENDED UP WITH A VERY STIFF NECK FROM CONSTANTLY HAVING TO LOOK DOWN AT HIM. HIS ATTITUDE MADE ME FEEL LIKE I KNOW NOTHING AND SOME OF THE INFORMATION HE WAS GIVING ME I LATER FOUND TO BE TOTALY FALSE. SO THE STAFF WAS GREAT AND GREAT SERVICE BUT THE OWNER OF THAT STORE NEEDS TO GET LOST, HE IS RUDE AND UNLESS YOU ARE UNDER 4 FEET VERY HARD TO MAKE EYE CONTACT WITH. SO AT THE END OF THE DAY I WOULD SAY MY EXPERIENCE WITH THE OWNER WAS VERY BAd.

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.

It has been my worst service experience in US until now (I've living here for the last 2 years).
During the sales I had a good experience, and that's it. Staff is rude (manager), it takes forever to get parties back from warranty and to solve any issues you have with your bike. They're not flexible at all to help you solve problems with your bike.

1
★☆☆☆☆

It has been my worst service experience in US until now (I've living here for the last 2 years).
During the sales I had a good experience, and that's it. Staff is rude (manager), it takes forever to get parties back from warranty and to solve any issues you have with your bike. They're not flexible at all to help you solve problems with your bike.

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.

It has been my worst service experience in US until now (I've living here for the last 2 years).
During the sales I had a good experience, and that's it. Staff is rude (manager), it takes forever to get parties back from warranty and to solve any issues you have with your bike. They're not flexible at all to help you solve problems with your bike.

0
★☆☆☆☆

It has been my worst service experience in US until now (I've living here for the last 2 years).
During the sales I had a good experience, and that's it. Staff is rude (manager), it takes forever to get parties back from warranty and to solve any issues you have with your bike. They're not flexible at all to help you solve problems with your bike.

Pros: Sales

Cons: Staff Rude (manager) and Bad service (takes forever)

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I took my son here to look at mountain bikes and learn about them from the staff. When the staff saw him, he made a comment about not selling "Target" bikes and continued to make these comments with every question my son asked. He turned me off by being a bike snob. I understand that their bikes are much more top of the line than Target but a 14 year old does not need to hear that.

2
★★☆☆☆

I took my son here to look at mountain bikes and learn about them from the staff. When the staff saw him, he made a comment about not selling "Target" bikes and continued to make these comments with every question my son asked. He turned me off by being a bike snob. I understand that their bikes are much more top of the line than Target but a 14 year old does not need to hear that.

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