Cummings Karen

★★★☆☆
  • 3136 Starlight Dr

    Winston Salem, NC 27107

    Map & Directions
  • 336-784-0786

Transportation & Storage

Transportation & Storage
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Cummings Karen

3136 Starlight Dr Winston Salem, NC

3.0 4
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Based on other reviews, our experience with Todds Easy Moves is not unique. The movers were young and inexperienced and arrived late. They refused to adjust our bill for this. They charged a fee which was not disclosed during the appointment booking or the walk through. They refused to load a box of shampoo and conditioner saying it was against policy for liquids to be on the truck. They wanted full payment before the truck was unloaded and estimated forward the ending time of the move. When we tried to call the office to ask about how the ending time of a move is estimated, the movers tried to drive off with all our belongings. They also refused to remove their packing materials from our house. The positives are their packing supplies are reasonably priced and the items left on the truck were dropped off on our porch the following day. If you must use this company, be sure to get a written estimate BEFORE the work begins, purchase higher protection insurance, and pay with a credit card in case of a billing dispute.

1
★☆☆☆☆

Based on other reviews, our experience with Todds Easy Moves is not unique. The movers were young and inexperienced and arrived late. They refused to adjust our bill for this. They charged a fee which was not disclosed during the appointment booking or the walk through. They refused to load a box of shampoo and conditioner saying it was against policy for liquids to be on the truck. They wanted full payment before the truck was unloaded and estimated forward the ending time of the move. When we tried to call the office to ask about how the ending time of a move is estimated, the movers tried to drive off with all our belongings. They also refused to remove their packing materials from our house. The positives are their packing supplies are reasonably priced and the items left on the truck were dropped off on our porch the following day. If you must use this company, be sure to get a written estimate BEFORE the work begins, purchase higher protection insurance, and pay with a credit card in case of a billing dispute.

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Business Response:

Sorry Alicia is not happy with the service.We use young strong expereinced men trained by Todd . For the heavy lifting and very long hours that are expereinced at Todd's Easy Moves . The men lefted our warehouse at 620AM arriving in Jonesville NC at 7:00Am GPS time stamped. SHe had a very long driveway with limbs that had not been cut. For the truck to have to naviagate thru to her house back off the road. Most companies would of required a shuttle. The commericial grade heavy large tanning bed. It is not under the NCUC guidelines as residental standard furniture.That is why on our website and the NCUC website . Which can be linked from our website has a state up charge for a tanning bed.Our company was not aware of the tanning bed prior to the move. Our men notified them first thing in the morning of the extra charge for the tanning bed before the move on the walk thru . Plus showed her the charge in the NCUC tariff book .It was added on to the ticket and was signed before the move on state ticket. This made them very upset. But they still demanded it to be moved. All moves are COD. Customer refused to pay at time of delivery. Policy. is to get payment on delivery per state guidelines. If customer refuses to pay the bill we have no other choice then to bring the shipment back to our warehouse. The truck has more moves and can not be tied uped. If there is a dispute it can be handled thru the NCUC. They regulate and govern all movers in the state of NC .There number and address is on state paper work signed by customer prior to start of move. Fortunley we where able to receive payment and deliver her shipment on time. We wish all customers to be happy and proud our self on making all customers happy. We have been in business over 31 years doing so.
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Todd move me at a last minute I had 2 storage rooms that we had to go threw his guys and him unloaded the rooms and got what I needed out and move me from Winston to Grenville SC . I tried to ran on monday Fed 31 2011 but it held off Todd told me that if it started to rain he would have to quite or have me sign a wavier but it held off till they got done and about a hour later it started and rain for 2 days.
His team did a great job and took care of setting up a master bed and second room.
thanks and I would recommended Todd Easy Movers
Lisa

2
★★★★★

Todd move me at a last minute I had 2 storage rooms that we had to go threw his guys and him unloaded the rooms and got what I needed out and move me from Winston to Grenville SC . I tried to ran on monday Fed 31 2011 but it held off Todd told me that if it started to rain he would have to quite or have me sign a wavier but it held off till they got done and about a hour later it started and rain for 2 days.
His team did a great job and took care of setting up a master bed and second room.
thanks and I would recommended Todd Easy Movers
Lisa

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Todd Easy Moves had moved me twice and both were over 60 miles. Both moves went GREAT. We plan for the weather NEVER TRY TO MOVE IN THE RAIN IF YOU DO, EXPECT IT TO TAKE LONGER AND YOUR THINGS WILL GET WET, so on 1 of the moves we pushed the move till next day.
Had 2 men and a truck move me and some how they lost a few things and broke some lamps because they didnt wrap enough. I have moved before and if I was going to start a new job you bet I WOULD HAVE WORK CLOTH with me. Say he wouldnt move them bet it was a Sunday, They were always on time and did what he said he would do.
If you need a good mover then call Todd Easy Moves if you care about who comes in YOUR HOUSE, his people are checked out. back ground checks other movers dont do that so if you dont mine a criminal looking at YOUR thing then so be it!!
1 thing when you move that you need to think about is what happens if someone falls or get hurt will your home owner insurance take care of it? better check with them and if the weather bad bet they will be happy if someone falls and get hurt Todd will do everything to try to keep that from happen even if he has to cancel the moved.
They have done me a first class move each time and will recommend Todd Easy Moves

2
★★★★★

Todd Easy Moves had moved me twice and both were over 60 miles. Both moves went GREAT. We plan for the weather NEVER TRY TO MOVE IN THE RAIN IF YOU DO, EXPECT IT TO TAKE LONGER AND YOUR THINGS WILL GET WET, so on 1 of the moves we pushed the move till next day.
Had 2 men and a truck move me and some how they lost a few things and broke some lamps because they didnt wrap enough. I have moved before and if I was going to start a new job you bet I WOULD HAVE WORK CLOTH with me. Say he wouldnt move them bet it was a Sunday, They were always on time and did what he said he would do.
If you need a good mover then call Todd Easy Moves if you care about who comes in YOUR HOUSE, his people are checked out. back ground checks other movers dont do that so if you dont mine a criminal looking at YOUR thing then so be it!!
1 thing when you move that you need to think about is what happens if someone falls or get hurt will your home owner insurance take care of it? better check with them and if the weather bad bet they will be happy if someone falls and get hurt Todd will do everything to try to keep that from happen even if he has to cancel the moved.
They have done me a first class move each time and will recommend Todd Easy Moves

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To clarify our moving expense, since Todd wouldn't complete the move and wouldn't work at all the next day, we had to hire a UHaul truck and our own crew to finish moving the remaining items in the home. We were obligated to turn the house over to the new owners the next day. So the total moving expenses included this as well as the day's lost wages since we were told we were not allowed to board their truck for any reason and could not collect our work clothes. We have witnesses to all of this.

1
★☆☆☆☆

To clarify our moving expense, since Todd wouldn't complete the move and wouldn't work at all the next day, we had to hire a UHaul truck and our own crew to finish moving the remaining items in the home. We were obligated to turn the house over to the new owners the next day. So the total moving expenses included this as well as the day's lost wages since we were told we were not allowed to board their truck for any reason and could not collect our work clothes. We have witnesses to all of this.

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Business Response:

Toddβ??s Easy Moves first priority is our customers. It is disappointing that this customer is not happy with her move. We gave this customer the option to reschedule her move because it was raining. We highly recommend that you reschedule your move when it is raining. We understand that sometimes you have to move out by a deadline. We will move people out in the rain if they sign a rainy day waiver . This customer signed a waiver. She was scheduled to be moved on Saturday. We started at her house at 7AM. After moving all the furniture out of the home by 4:15PM, we stopped due to heavy rain. We returned and delivered all her furniture and belongings at her new house on the first dry day Monday morning at 7AM. We waived all storage/ overnight fees while truck and furniture was safely inside our warehouse. We have since 1985 been a family owned and operated moving company striving to make our customers happy. I know it is impossible to make everyone happy. The accurate cost of this move was $1,830.92.

Message from Cummings Karen

Todd's Easy Moves is a family owned and operated moving company. We are agents for Wheaton World Wide Moving. We move locally and long distance. Our techniques are designed to keep your furniture and home safe. We carefully wrap all furniture. We break down and reassemble beds. Disconnect and reconnect washers and dryers. Call today for a estimate

More about Cummings Karen

Todd's Easy Moves is a family owned and operated moving company. We carefully move furniture and offer packing.

 

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