Black Pest Prevention Inc

★★★★★
Excellence through team work
  • 605 Springbrook Rd

    Charlotte, NC 28217

    Map & Directions
  • 843-571-2533

About Black Pest Prevention Inc

Hours
Monday: 8:00 AM - 6:00 PM; Tuesday: 8:00 AM - 6:00 PM; Wednesday: 8:00 AM - 6:00 PM; Thursday: 8:00 AM - 6:00 PM; Friday: 8:00 AM - 6:00 PM; Saturday: 8:00 AM - 1:00 PM; Sunday: Closed

Home & Garden

Home & Garden
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My wife and I have employed Black Pest since it acquired National many years back. We have always been very satisfied with the prompt response you have given our concerns. In the last month Black Pest added two more of our properties to

3
★★★★★

My wife and I have employed Black Pest since it acquired National many years back. We have always been very satisfied with the prompt response you have given our concerns. In the last month Black Pest added two more of our properties to

.

I called into the call center and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later.

Chris showed up on-time (early, even!) and took great care to check out the interior, exterior and crawlspace. He explained the different contract options and the pros and cons of each, and offered his recommendation. I settled on the basic pest protection package, and after dropping off the paperwork, Jon was assigned to do the initial treatment.

Jon also showed up on-time for the appointment. He explained what types of treatments he was going to apply and why. After he was finished, he asked if I had any questions or concerns, and left a work order detailing the treatments that he applied.

Every step of the way, your staff has been polite, professional, and thorough. Every appointment was on-time, every question was answered, and every price was very reasonable. Your staff never requested a long window of time for an appointment, as is common with other household vendors. Your automatic monthly billing means that I don??t have to remember to write a check every month. In short, the entire experience was excellent and I will certainly recommend your services to others.

4
★★★★☆

I called into the call center and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later.

Chris showed up on-time (early, even!) and took great care to check out the interior, exterior and crawlspace. He explained the different contract options and the pros and cons of each, and offered his recommendation. I settled on the basic pest protection package, and after dropping off the paperwork, Jon was assigned to do the initial treatment.

Jon also showed up on-time for the appointment. He explained what types of treatments he was going to apply and why. After he was finished, he asked if I had any questions or concerns, and left a work order detailing the treatments that he applied.

Every step of the way, your staff has been polite, professional, and thorough. Every appointment was on-time, every question was answered, and every price was very reasonable. Your staff never requested a long window of time for an appointment, as is common with other household vendors. Your automatic monthly billing means that I don??t have to remember to write a check every month. In short, the entire experience was excellent and I will certainly recommend your services to others.

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.

I called into the call center and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later.\r
Chris

3
★★★★★

I called into the call center and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later.\r
Chris

.

I wanted to let you know how proud I am to be a customer of Black Pest Termination. Whenever I call the office, a pleasant person answers the phone and is able to answer my question or connect me with someone who can. In particular, I

3
★★★★★

I wanted to let you know how proud I am to be a customer of Black Pest Termination. Whenever I call the office, a pleasant person answers the phone and is able to answer my question or connect me with someone who can. In particular, I

.

I usually go to the gym early and hurried to get home to meet the man by our 7-8AM appointment. As I returned home, I saw a Black Pest truck parked around the corner from my home, waiting for the 7 o'clock hour to arrive. It was reassuring

3
★★★★★

I usually go to the gym early and hurried to get home to meet the man by our 7-8AM appointment. As I returned home, I saw a Black Pest truck parked around the corner from my home, waiting for the 7 o'clock hour to arrive. It was reassuring

.

With a history of dealing with dishonest contractors, etc., I am not a very trusting soul but I didn't feel for a moment that Blackpest was trying to "pull one over on a female".

Sometimes, for the MOST part, I have found that companies and individuals see a woman as a complete fool and do their dead level best to take advantage of her. This has been my experience so you can see why I am so grateful for the attention to detail on this job.

Yes, I know, only so much chemical can be used, the shorter the time on the job, the greater the profit, etc but that's a part of everyday business in this world and I don't feel that I was cheated in any way.

So, I say to you that I will always refer anyone who has a need of your services, be it pest control or termites to Black .

4
★★★★☆

With a history of dealing with dishonest contractors, etc., I am not a very trusting soul but I didn't feel for a moment that Blackpest was trying to "pull one over on a female".

Sometimes, for the MOST part, I have found that companies and individuals see a woman as a complete fool and do their dead level best to take advantage of her. This has been my experience so you can see why I am so grateful for the attention to detail on this job.

Yes, I know, only so much chemical can be used, the shorter the time on the job, the greater the profit, etc but that's a part of everyday business in this world and I don't feel that I was cheated in any way.

So, I say to you that I will always refer anyone who has a need of your services, be it pest control or termites to Black .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

With a history of dealing with dishonest contractors, etc., I am not a very trusting soul but I didn't feel for a moment that Blackpest \r
\r
was trying to "pull one over on a female". \r
\r
Sometimes, for the MOST part, I have found that

3
★★★★★

With a history of dealing with dishonest contractors, etc., I am not a very trusting soul but I didn't feel for a moment that Blackpest \r
\r
was trying to "pull one over on a female". \r
\r
Sometimes, for the MOST part, I have found that

.

I called into the call center on September 1st and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later.

Chris showed up on-time (early, even!) and took great care to check out the interior, exterior and crawlspace. He explained the different contract options and the pros and cons of each, and offered his recommendation. I settled on the basic pest protection package, and after dropping off the paperwork, Jon was assigned to do the initial treatment.

Jon also showed up on-time for the appointment. He explained what types of treatments he was going to apply and why. After he was finished, he asked if I had any questions or concerns, and left a work order detailing the treatments that he applied.

Every step of the way, your staff has been polite, professional, and thorough. Every appointment was on-time, every question was answered, and every price was very reasonable. Your staff never requested a long window of time for an appointment, as is common with other household vendors. Your automatic monthly billing means that I don??t have to remember to write a check every month. In short, the entire experience was excellent and I will certainly recommend your services to others.

4
★★★★☆

I called into the call center on September 1st and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days later.

Chris showed up on-time (early, even!) and took great care to check out the interior, exterior and crawlspace. He explained the different contract options and the pros and cons of each, and offered his recommendation. I settled on the basic pest protection package, and after dropping off the paperwork, Jon was assigned to do the initial treatment.

Jon also showed up on-time for the appointment. He explained what types of treatments he was going to apply and why. After he was finished, he asked if I had any questions or concerns, and left a work order detailing the treatments that he applied.

Every step of the way, your staff has been polite, professional, and thorough. Every appointment was on-time, every question was answered, and every price was very reasonable. Your staff never requested a long window of time for an appointment, as is common with other household vendors. Your automatic monthly billing means that I don??t have to remember to write a check every month. In short, the entire experience was excellent and I will certainly recommend your services to others.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called into the call center on September 1st and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days

3
★★★★★

I called into the call center on September 1st and spoke with Kathy about a pest control service contract for my home. She explained how your process worked, took down my info, and scheduled Chris to meet me at the house a couple of days

.

My wife and I have been customers since 1995. We have always had excellent routine service. My wife was recently scouring our great room hardwood floor when she felt weak spots and was able to punch through the spots with her fingernail. We called to have someone come out and inspect the area and tell us what action needed to be taken. We want to highly praise the outstanding service we got from Tobin, Jeff and Raul. The repair work was expertly done and we are very pleased with the service and work.

4
★★★★☆

My wife and I have been customers since 1995. We have always had excellent routine service. My wife was recently scouring our great room hardwood floor when she felt weak spots and was able to punch through the spots with her fingernail. We called to have someone come out and inspect the area and tell us what action needed to be taken. We want to highly praise the outstanding service we got from Tobin, Jeff and Raul. The repair work was expertly done and we are very pleased with the service and work.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I have been customers since 1995. We have always had excellent routine service. My wife was recently scouring our great room hardwood floor when she felt weak spots and was able to punch through the spots with her fingernail.

3
★★★★★

My wife and I have been customers since 1995. We have always had excellent routine service. My wife was recently scouring our great room hardwood floor when she felt weak spots and was able to punch through the spots with her fingernail.

.

I have been a customer of Black Pest in Charlotte, NC since 2007.I must say I am and have been completely satisfied. I have even recommended two friends who are also pleased with the prompt service. Most recently, we had a mouse in the

3
★★★★★

I have been a customer of Black Pest in Charlotte, NC since 2007.I must say I am and have been completely satisfied. I have even recommended two friends who are also pleased with the prompt service. Most recently, we had a mouse in the

.

A year before I put my house up for sale, I wanted to be sure everything was in order. In that process, I contacted BlakPest, who had treated the house during construction, and had them come to inspect. The Sales Rep claimed better

3
★★★★★

A year before I put my house up for sale, I wanted to be sure everything was in order. In that process, I contacted BlakPest, who had treated the house during construction, and had them come to inspect. The Sales Rep claimed better

.

Stay as far away from this company as you can. They purchased Williard's Termite & Pest customer recently. If you are a current Willard customer find a new company now. This company has brought its big city attitude and work ethic to

3
★★★★★

Stay as far away from this company as you can. They purchased Williard's Termite & Pest customer recently. If you are a current Willard customer find a new company now. This company has brought its big city attitude and work ethic to

.

We are discontinuing our services immediately. It has come to my attention by an office worker at this company that the guys who come out and spray, use water if they run out of chemicals. Shame of them! What is America coming to that you can't even find an honest company anymore?

0
★☆☆☆☆

We are discontinuing our services immediately. It has come to my attention by an office worker at this company that the guys who come out and spray, use water if they run out of chemicals. Shame of them! What is America coming to that you can't even find an honest company anymore?

.

While Black has enticing rates compared to their competitors, realize that there is a hefty cancelation penalty (which is NOT detailed in their sales pitch). If you move or are dissatisfied with their service - you're out of luck. We will never use this company again.

0
★☆☆☆☆

While Black has enticing rates compared to their competitors, realize that there is a hefty cancelation penalty (which is NOT detailed in their sales pitch). If you move or are dissatisfied with their service - you're out of luck. We will never use this company again.

Pros: Equal to competitors on service

Cons: Long contract with cancellation fees

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