Cella Ford Inc.

★★★☆☆
  • 3210 Doctor Martin Luther King Junior Blvd

    New Bern, NC 28562

    Map & Directions
  • 252-638-4011

2.5 4
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went in to cella ford with a credit score of 803. Bought a truck- they bombed (slammed down) my credit score to a 640 (check it at least 3 times- and or from different sources) so as to I guess let their buddies at BB&T take my loan. this was my 4th new vehicle and highest financing yet. Its been 3 months and only now am i back to the mid 700s. Buyer beware. I have had a clean and good credit history my whole life.

As for repairs, I always hear the same as the negative reviews on here. 200+ dollars to spray some electronics cleaner...

its a joke. just look at the building and the staff and look at their yearly turnaround. all that $$$ is going somewhere and it aint helpin' the customer.

1
★☆☆☆☆

went in to cella ford with a credit score of 803. Bought a truck- they bombed (slammed down) my credit score to a 640 (check it at least 3 times- and or from different sources) so as to I guess let their buddies at BB&T take my loan. this was my 4th new vehicle and highest financing yet. Its been 3 months and only now am i back to the mid 700s. Buyer beware. I have had a clean and good credit history my whole life.

As for repairs, I always hear the same as the negative reviews on here. 200+ dollars to spray some electronics cleaner...

its a joke. just look at the building and the staff and look at their yearly turnaround. all that $$$ is going somewhere and it aint helpin' the customer.

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do not go this place try to repair your car, only run code will cost you $100, and then they will tell you many parts you need change which you can found out if you go to other place totally unnessery, and you will found the coast how much you can save. do not trust this place.

1
★☆☆☆☆

do not go this place try to repair your car, only run code will cost you $100, and then they will tell you many parts you need change which you can found out if you go to other place totally unnessery, and you will found the coast how much you can save. do not trust this place.

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We stopped in one day to look at their small SUV and ended up leaving with it. Their price and trade-in price for my vehicle was great. We had been shopping around and had to take the deal. Very pleased with their customer service as well.

4
★★★★☆

We stopped in one day to look at their small SUV and ended up leaving with it. Their price and trade-in price for my vehicle was great. We had been shopping around and had to take the deal. Very pleased with their customer service as well.

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I have taken my car to Cella Ford for several things to be done. The staff is very courteous and professional and the atmosphere is also good.

The parts clerk needs a little more communication skills however he provided me with what I needed.

4
★★★★☆

I have taken my car to Cella Ford for several things to be done. The staff is very courteous and professional and the atmosphere is also good.

The parts clerk needs a little more communication skills however he provided me with what I needed.

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