Crystal Transportation

★☆☆☆☆

About Crystal Transportation

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  • Passenger Transportation

Transportation & Storage

Transportation & Storage
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This company has been a complete nightmare... from management through to bus drivers. Issues we have faced have been: outright refusal to use emergency lights for loading/unloading, rude,deceptive and unprofessional staff, broken air conditioner in 100 degree weather and lying about it, transporting a 2 hour drive in the am and then again in afternoon to another city for an unauthorized pickup of another elementary student (from Raleigh to Cary back to Raleigh again) to avoid utilization of another vehicle/driver, transporting unauthorized bus personnel's child and utilization of our medical child's bus aide to keep that child in control and disciplined, refusal to comply with IEP, failure to transport with a child restraint system, frequent early or late pickups. This company puts our daughter at physical risk knowingly.. We have begged Wake County for another company and they refuse --despite their awareness of the ongoing violations of this company. Wake County's response was to attempt to force us to transport with a "parent contract" instead of fixing the issues. State DPI was contacted... If you have another choice, run to them!

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★☆☆☆☆

This company has been a complete nightmare... from management through to bus drivers. Issues we have faced have been: outright refusal to use emergency lights for loading/unloading, rude,deceptive and unprofessional staff, broken air conditioner in 100 degree weather and lying about it, transporting a 2 hour drive in the am and then again in afternoon to another city for an unauthorized pickup of another elementary student (from Raleigh to Cary back to Raleigh again) to avoid utilization of another vehicle/driver, transporting unauthorized bus personnel's child and utilization of our medical child's bus aide to keep that child in control and disciplined, refusal to comply with IEP, failure to transport with a child restraint system, frequent early or late pickups. This company puts our daughter at physical risk knowingly.. We have begged Wake County for another company and they refuse --despite their awareness of the ongoing violations of this company. Wake County's response was to attempt to force us to transport with a "parent contract" instead of fixing the issues. State DPI was contacted... If you have another choice, run to them!

 

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