Carolina Water Products

★☆☆☆☆
Environmental Products for the Home Since 1953
  • 1705 Orr Industrial Ct D

    Charlotte, NC 28213

    Map & Directions
  • 704-810-1777

1.0 4
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Pushy sales came to my home thanks to me entering a pretend contest at home depot. Told us the system could be financed but a week later, I get a home depot credit card in the mail.I thought my identity had been stolen. Guess who opened it? rainsoft. Owner says they do it all the time. Told them I didn't trust the company and want them to pick up their system. Owner said no, then said he would do it for about $1000. Nice way to stress out a pregnant woman Rainsoft. Thanks for nothing. Also, we aren't really impressed with the system and no one has returned to test our 'new' water so we don't even know if anything has changed. These crooks will rip you off and then say there is nothing they can do.

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★☆☆☆☆

Pushy sales came to my home thanks to me entering a pretend contest at home depot. Told us the system could be financed but a week later, I get a home depot credit card in the mail.I thought my identity had been stolen. Guess who opened it? rainsoft. Owner says they do it all the time. Told them I didn't trust the company and want them to pick up their system. Owner said no, then said he would do it for about $1000. Nice way to stress out a pregnant woman Rainsoft. Thanks for nothing. Also, we aren't really impressed with the system and no one has returned to test our 'new' water so we don't even know if anything has changed. These crooks will rip you off and then say there is nothing they can do.

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This system has been a mistake. Make sure you get everything in writing. Installation was a nightmare with installer having to make 3 trips and didn't finish until 3 a.m. Problem with the system 6 months later and found it was installed improperly (fancy that) and had not been functioning properly the whole time. Salesman told us that if we moved, the system would be moved for free. Well, we're moving and now they want to charge $175 to move it. Salesman no longer works there, installer no longer works there and nobody really cares what the salesman said. If it's not reflected on the paperwork, as far as they are concerned, it didn't happen. This is NOT a group that you want to do business with IMO.

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★☆☆☆☆

This system has been a mistake. Make sure you get everything in writing. Installation was a nightmare with installer having to make 3 trips and didn't finish until 3 a.m. Problem with the system 6 months later and found it was installed improperly (fancy that) and had not been functioning properly the whole time. Salesman told us that if we moved, the system would be moved for free. Well, we're moving and now they want to charge $175 to move it. Salesman no longer works there, installer no longer works there and nobody really cares what the salesman said. If it's not reflected on the paperwork, as far as they are concerned, it didn't happen. This is NOT a group that you want to do business with IMO.

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WATCH OUT FOR THESE PEOPLE THEY WILL LEAVE YOU A WATER TUBE TO FILL WITH YOUR WATER,I THOUGHT IT WAS FOR THE COUNTY I LIVED IN,SO I FILLED IT .WELL THEY KEEP CALLING ME EVERYDAY AT LEAST 4 TIMES A DAY!!I SEEN THIS COMPANY ON WSOC TELLING PEOPLE TO WATCH OUT,THAT THIS IS A BIG SCAM!! IT IS THEY WANT YOU TO SPEND A LOT OF MONEY ON THEIR EQUIPMENT WHICH IS VERY USELESS....SO PLEASE DO NOT DO BUSINESS WITH THIS COMPANY!!YOU WILL BE SORRY,AND AS FOR THE CALLING YOU EVERYDAY,I E-MAILED THEM AND THEY TOLD ME THAT THEY COULD NOT TELL THE CHARLOTTE OFFICE TO STOP CALLING ME BECAUSE THEY DO NOT HAVE MY NAME,DUH,THEY HAVE MY NUMBER SO STOP CALLING IT!!!

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★☆☆☆☆

WATCH OUT FOR THESE PEOPLE THEY WILL LEAVE YOU A WATER TUBE TO FILL WITH YOUR WATER,I THOUGHT IT WAS FOR THE COUNTY I LIVED IN,SO I FILLED IT .WELL THEY KEEP CALLING ME EVERYDAY AT LEAST 4 TIMES A DAY!!I SEEN THIS COMPANY ON WSOC TELLING PEOPLE TO WATCH OUT,THAT THIS IS A BIG SCAM!! IT IS THEY WANT YOU TO SPEND A LOT OF MONEY ON THEIR EQUIPMENT WHICH IS VERY USELESS....SO PLEASE DO NOT DO BUSINESS WITH THIS COMPANY!!YOU WILL BE SORRY,AND AS FOR THE CALLING YOU EVERYDAY,I E-MAILED THEM AND THEY TOLD ME THAT THEY COULD NOT TELL THE CHARLOTTE OFFICE TO STOP CALLING ME BECAUSE THEY DO NOT HAVE MY NAME,DUH,THEY HAVE MY NUMBER SO STOP CALLING IT!!!

Pros: NONE

Cons: USELESS EQUIPMENT,CALLS EVERYDAY

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Please do not use Buyer Beware of Sales tatics to sell their product.

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★☆☆☆☆

Please do not use Buyer Beware of Sales tatics to sell their product.

 

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