Carolina Rent A Car

★☆☆☆☆
GREAT CARS, GREAT PEOPLE AND GREAT SERVICE!
  • 6408 N Tryon St

    Charlotte, NC 28213-7916

    Map & Directions
  • 704-625-2728

About Carolina Rent A Car

Hours
Mon-Fri 7am-7pm, Sat 7am-5pm

Automotive

Automotive
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Reserved a Jeep one year in advanced for Myrtle Beach. The representative stated we should fly into Charlotte and enjoy our Jeep drive down to Myrtle which is about a four hour drive. So we decided to fly into Charlotte instead of directly into Myrtle. We could not find a Jeep in Myrtle, which is why we decided to go this route.\r\n\r\nTwo weeks prior to our trip we e-mailed Carolina Car Rental to assure ourselves we would have our Jeep. They assured us and stated we would be driving in a new Jeep when we arrived.\r\n\r\nTwelve hours prior to our flight they called and stated that they would not have a Jeep and that we were pretty much out of luck. They stated they never recieved a Jeep and wouldn't be able to fullfill our request. Obviousely I was quite upset and asked them what they would do. They simple stated we can rent you another SUV but it would be $70.00 for the week.\r\n\r\nIn other words even though we had three e-mails from them assuring us that they would have a Jeep and had us plan our vacation around their being able to deliver, they ended up putting the screws to us. They wouldn't even try and compromise with us in regards to vehicle choices.\r\n\r\nThey were very unprofessional and rude. I would highly recommend not renting from Carolina Car Rental. I also have copies of all they e-mail correspondance that transpired.

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Reserved a Jeep one year in advanced for Myrtle Beach. The representative stated we should fly into Charlotte and enjoy our Jeep drive down to Myrtle which is about a four hour drive. So we decided to fly into Charlotte instead of directly into Myrtle. We could not find a Jeep in Myrtle, which is why we decided to go this route.\r\n\r\nTwo weeks prior to our trip we e-mailed Carolina Car Rental to assure ourselves we would have our Jeep. They assured us and stated we would be driving in a new Jeep when we arrived.\r\n\r\nTwelve hours prior to our flight they called and stated that they would not have a Jeep and that we were pretty much out of luck. They stated they never recieved a Jeep and wouldn't be able to fullfill our request. Obviousely I was quite upset and asked them what they would do. They simple stated we can rent you another SUV but it would be $70.00 for the week.\r\n\r\nIn other words even though we had three e-mails from them assuring us that they would have a Jeep and had us plan our vacation around their being able to deliver, they ended up putting the screws to us. They wouldn't even try and compromise with us in regards to vehicle choices.\r\n\r\nThey were very unprofessional and rude. I would highly recommend not renting from Carolina Car Rental. I also have copies of all they e-mail correspondance that transpired.

Message from Carolina Rent A Car

Carolina Rent A Car offers cars, trucks, mini-vans, suv's, convertibles and even moving trucks!  We are a customer service-focused and locally owned vehicle rental company located in Charlotte, N.C. With over 50 years of rental experience, we are confident in our ability to satisfy all clients; customer satisfaction is very important to us. Our staff is very professional, courteous and readily available to assist with all of your concerns.  
 
At Carolina Rent A Car, we offer a variety of rental vehicles for individuals, groups and corporations. We are insurance replacement specialists. Our professionals will help clients in any way possible with insurance matters. We offer free car pick up service from your home, office or repair shop, and are very meticulous when it comes to cleaning and caring for our vehicles.

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We offer the following vehicle types:

  • Compact - Kia Spectra,Ford Focus,Dodge Caliber
  • Midsize - Kia Optima,Toyota Corolla,Nissan Sentra
  • Full-size - Ford Fusion,Toyota Camry,Nissan Altima
  • Convertibles - Ford Mustang,Chrysler Sebring
  • Premium - Dodge Charger,Nissan Maxima, Chrysler 300 
  • Luxury - Volvo,Lincoln,Lexus
  • 7-Passenger - Kia Sedona,Dodge Grand Caravan,Toyota Siena
  • 15-Passenger - Ford E-350,Chevy 3500
  • 4x4 - Jeep Wrangler
  • Compact SUV - Ford Escape,Jeep Liberty
  • Midsize SUV - Ford Explorer,Jeep Grand Cherokee
  • Full-size SUV - Ford Expedition
  • Premium SUV - Chevy. Suburban
  • Pickup Truck - Ford F-150,Toyota Tundra
  • Pickup 2 - Ford F-250
  • Dually Truck - Ford F-350,
  • Cargo Van - Ford E-150,Dodge 1500
  • 15-ft. Moving Truck - Ford and Chevrolet
  • 4x4 Are Available Upon Request
  • All Makes And Models Subject To Change without notice.

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