Falguni Mehta, MD

★★★★☆
  • 301 Godwin Ave 1

    Midland Park, NJ 07432

    Map & Directions
  • 201-444-4526

About Falguni Mehta, MD

Hours
Fri 9am-5pm

Health & Medical

Health & Medical
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The staff is very nasty, phone service horrible, doctors are good. The check out girl actually made fun of my mom's last name /did not know I've heard/, very bad answering system. Impossible to deal with. I think they have enough patients

3
★★★★★

The staff is very nasty, phone service horrible, doctors are good. The check out girl actually made fun of my mom's last name /did not know I've heard/, very bad answering system. Impossible to deal with. I think they have enough patients

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I'm a patient of prospect medical and\r
I have an issue with Jane. She was short with me every time is called and hung up without saying good bye. My primary care physition is there and I love her, but they just lost a patient

3
★★★★★

I'm a patient of prospect medical and\r
I have an issue with Jane. She was short with me every time is called and hung up without saying good bye. My primary care physition is there and I love her, but they just lost a patient

.

I wouldn't recommend this medical office. Once the operator directs your call to the doctor's receptionist, you get an answering machine only. The receptionist almost never is available to answer your call. Worse, they don't always

3
★★★★★

I wouldn't recommend this medical office. Once the operator directs your call to the doctor's receptionist, you get an answering machine only. The receptionist almost never is available to answer your call. Worse, they don't always

.

Don't get me wrong, my doctor is wonderful. The customer service girls are the rudest people I have ever had to deal with at a doctor';s office. I was put on hold because I had a question, the first women I spoke to was very nice & put me

3
★★★★★

Don't get me wrong, my doctor is wonderful. The customer service girls are the rudest people I have ever had to deal with at a doctor';s office. I was put on hold because I had a question, the first women I spoke to was very nice & put me

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My husband and I love the doctors here. Both are no-nonsense yet caring. Yes, there are some phone problems, but those happen at any good doctors office.

3
★★★★★

My husband and I love the doctors here. Both are no-nonsense yet caring. Yes, there are some phone problems, but those happen at any good doctors office.

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I tried for two days to get an appointment with this office. When you call you get a live operator who transfers you to an answering machine. So basically when they call back you MUST PICK UP THE PHONE or the process starts all over again.

3
★★★★★

I tried for two days to get an appointment with this office. When you call you get a live operator who transfers you to an answering machine. So basically when they call back you MUST PICK UP THE PHONE or the process starts all over again.

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This is a large office and very well run. I have an excellent Doctor and luckily for me I am in pretty good health so I primarily come in for annual physicals which can be scheduled conveniently. I did have to figure out a way to work

3
★★★★★

This is a large office and very well run. I have an excellent Doctor and luckily for me I am in pretty good health so I primarily come in for annual physicals which can be scheduled conveniently. I did have to figure out a way to work

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I am very pleased with my doctor at this facility. She is very thorough, and never rushes you out of the office. At my last visit, the staff could not have been nicer. I do agree that it is very frustrating calling the office, and not

3
★★★★★

I am very pleased with my doctor at this facility. She is very thorough, and never rushes you out of the office. At my last visit, the staff could not have been nicer. I do agree that it is very frustrating calling the office, and not

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I've been going here for several years because it's convenient to where I live, and I really like my doctor, Karen Hart. She's the best doctor I've ever had. Separately, however, is the facility itself. Modern and clean. The staff can

3
★★★★★

I've been going here for several years because it's convenient to where I live, and I really like my doctor, Karen Hart. She's the best doctor I've ever had. Separately, however, is the facility itself. Modern and clean. The staff can

.

I have been trying to book an appointment for a yearly medical for over a month now. Every time I call I get put through to an answering machine and they ring me back and leave me a message and so it goes on...So I go to the office in

3
★★★★★

I have been trying to book an appointment for a yearly medical for over a month now. Every time I call I get put through to an answering machine and they ring me back and leave me a message and so it goes on...So I go to the office in

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I've been going here for 10 years now and have received great care. Each appointment I've had has been professional and the doctors and staff are very knowledgeable and thorough. Phone calls have been timely both in answering questions

3
★★★★★

I've been going here for 10 years now and have received great care. Each appointment I've had has been professional and the doctors and staff are very knowledgeable and thorough. Phone calls have been timely both in answering questions

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Off and on, I have dealt with this office for 43 years. Throughout the many changes over time, office staff rudeness has been a consistent issue. About 18 months ago I noticed a dramatic improvement, as if there had been a charm school

3
★★★★★

Off and on, I have dealt with this office for 43 years. Throughout the many changes over time, office staff rudeness has been a consistent issue. About 18 months ago I noticed a dramatic improvement, as if there had been a charm school

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i've been going to Prospect Medical for about 6 years and I can't believe the critical reviewers i've bee reading go to the same place.\r
\r
I have found everyone from doctors, to nurses and technicians, to admin staff to be professional,

3
★★★★★

i've been going to Prospect Medical for about 6 years and I can't believe the critical reviewers i've bee reading go to the same place.\r
\r
I have found everyone from doctors, to nurses and technicians, to admin staff to be professional,

.

I have been going to Prospect Medical for 10 years and it's always the same. You call to make an appointment and you get an answering machine. I leave a message and it takes at least 48 hours for them to call you back. You never know when

3
★★★★★

I have been going to Prospect Medical for 10 years and it's always the same. You call to make an appointment and you get an answering machine. I leave a message and it takes at least 48 hours for them to call you back. You never know when

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I called today to reschedule an appointment. I was told the doctor wasn't in today and that I needed to call back on Monday. I explained that my appointment was for Monday afternoon so without a word I was put on hold. Eventually I got

3
★★★★★

I called today to reschedule an appointment. I was told the doctor wasn't in today and that I needed to call back on Monday. I explained that my appointment was for Monday afternoon so without a word I was put on hold. Eventually I got

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Called at 11:30am on a Tuesday to make an appointment. Office hours are 8:45am-5:00pm on this day....I never received a return call. Oh, and when I attempted to contact my doctor's medical administrator yesterday at 4:55pm, the phones were already turned over to the answering service. I will make certain to tell my doctor of this. Better yet, I will alert him to this message board.??

0
★☆☆☆☆

Called at 11:30am on a Tuesday to make an appointment. Office hours are 8:45am-5:00pm on this day....I never received a return call. Oh, and when I attempted to contact my doctor's medical administrator yesterday at 4:55pm, the phones were already turned over to the answering service. I will make certain to tell my doctor of this. Better yet, I will alert him to this message board.??

Pros: solid doctors

Cons: terrible staff and return call system

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I agree with all the reviewers, this office has the rudest staff ever. The contradiction here is that generally you are at the doctor because you don't feel well, but to have to deal with rude, dismissive, uneducated morons is beyond compare. I like my doctor and have not left yet since she does continue to participate in my medical plan, however, when I go to see her for my annual physical I also make sure to mention how badly I am treated by the office and lab staff there. She is always a little surprised but can't imagine I am the first person she hears this from. Maybe next year I will try to find a new doctor. Thank goodness I haven't had a serious illness where I would have to deal with these folks! I would not recommend this practice to anyone looking for a new doctor.

0
★☆☆☆☆

I agree with all the reviewers, this office has the rudest staff ever. The contradiction here is that generally you are at the doctor because you don't feel well, but to have to deal with rude, dismissive, uneducated morons is beyond compare. I like my doctor and have not left yet since she does continue to participate in my medical plan, however, when I go to see her for my annual physical I also make sure to mention how badly I am treated by the office and lab staff there. She is always a little surprised but can't imagine I am the first person she hears this from. Maybe next year I will try to find a new doctor. Thank goodness I haven't had a serious illness where I would have to deal with these folks! I would not recommend this practice to anyone looking for a new doctor.

Pros: Good Dr

Cons: Impossible staff

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I have nothing but the utmost praise and respect for the doctors that I saw at Prospect Medical. The staff, however, made my stomach turn! I was continually disrespected. I have never been treated so rudely by any doctor's office! The doctors are great, but I was repeatedly disrespected by several members of the staff, from the receptionists to the nurses in the lab. This utter disrespect has driven me away from this group. I am in the process of finding a new doctor, and you can count on the fact that staff courtesy will be a determining factor in which doctor I choose! Either the staff is overworked and underpaid, or it never learned any manners. Whatever the case, patients deserve to be treated with dignity, respect, and concern! Moreover, it should never take over a week for basic lab work, nor should it take a week for x-ray results.

0
★☆☆☆☆

I have nothing but the utmost praise and respect for the doctors that I saw at Prospect Medical. The staff, however, made my stomach turn! I was continually disrespected. I have never been treated so rudely by any doctor's office! The doctors are great, but I was repeatedly disrespected by several members of the staff, from the receptionists to the nurses in the lab. This utter disrespect has driven me away from this group. I am in the process of finding a new doctor, and you can count on the fact that staff courtesy will be a determining factor in which doctor I choose! Either the staff is overworked and underpaid, or it never learned any manners. Whatever the case, patients deserve to be treated with dignity, respect, and concern! Moreover, it should never take over a week for basic lab work, nor should it take a week for x-ray results.

Pros: Great Doctors

Cons: RUDE staff, awful parking, inconvenient hours

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I can't begin to express the gratitude and respect I have for Dr. Thomas Rakowski and staff. I was diagnosed with stage 4 Hodgkins Lymphoma in 2000 and I underwent 6 months of chemotherapy under the care of Dr. Rakowski, this man saved my life. He is so caring, so sincere ~ He is so incredible! **HE IS BY FAR ONE OF THE BEST DR.S ** The care I received cannot be compared and I am still a patient and continue to receive the best possible care from everyone at Prospect Medical. The chemo staff was amazing, the lab staff amazing, they all were there for me with open arms and hearts and I will always be grateful.
~Sincerely,
Sharon Vinci

2
★★★★★

I can't begin to express the gratitude and respect I have for Dr. Thomas Rakowski and staff. I was diagnosed with stage 4 Hodgkins Lymphoma in 2000 and I underwent 6 months of chemotherapy under the care of Dr. Rakowski, this man saved my life. He is so caring, so sincere ~ He is so incredible! **HE IS BY FAR ONE OF THE BEST DR.S ** The care I received cannot be compared and I am still a patient and continue to receive the best possible care from everyone at Prospect Medical. The chemo staff was amazing, the lab staff amazing, they all were there for me with open arms and hearts and I will always be grateful.
~Sincerely,
Sharon Vinci

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I have been seeing a dr in this office for over 10 years and have to leave because the staff is very, very rude. I found a new dr not too far away who has a staff that understands patients are also CUSTOMERS! Very disapointed

0
★☆☆☆☆

I have been seeing a dr in this office for over 10 years and have to leave because the staff is very, very rude. I found a new dr not too far away who has a staff that understands patients are also CUSTOMERS! Very disapointed

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I agree that this staff is rude and disrespectful. I see that I am not alone and would love to hear from others who have had similar encounters. They make one feel like they are doing you a favor by speaking with you, and their telephone system (or lack thereof) is the worst I've ever encountered. They should be ashamed of treating patients the way they do.

0
★☆☆☆☆

I agree that this staff is rude and disrespectful. I see that I am not alone and would love to hear from others who have had similar encounters. They make one feel like they are doing you a favor by speaking with you, and their telephone system (or lack thereof) is the worst I've ever encountered. They should be ashamed of treating patients the way they do.

Pros: Good doctors

Cons: Extremely rude staff

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I have to agree that the staff is extremely rude. I love my doctor and believe that Prospect offers quality care, but have considered changing doctors because of the attitude I get from the administrative staff.

1
★★☆☆☆

I have to agree that the staff is extremely rude. I love my doctor and believe that Prospect offers quality care, but have considered changing doctors because of the attitude I get from the administrative staff.

Pros: Great doctors, organized

Cons: Parking, Staff

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You have to leave a message for an appointment. Good luck getting a call back especially right away if your really sick. Then when you do get to talk to the staff it's like their annoyed you need to make an appointment. I would only recommend one doctor in the list of 10 or so. Your treated like cattle once your in there. Would not recommend this office!

0
★☆☆☆☆

You have to leave a message for an appointment. Good luck getting a call back especially right away if your really sick. Then when you do get to talk to the staff it's like their annoyed you need to make an appointment. I would only recommend one doctor in the list of 10 or so. Your treated like cattle once your in there. Would not recommend this office!

Pros: It was close to home. Liked one doctor.

Cons: Very rude office staff.

 

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