Wasmund Bindery

★☆☆☆☆
  • 9 Sheridan Ave

    Clifton, NJ 07011

    Map & Directions
  • 201-444-9080

About Wasmund Bindery

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I have to agree this is the slowest, most uncooperative service I have ever encountered in my 20 years working on Wall Street. This organization has been in business for longer than I have been working. But the sales and service department is still not emailing - you have to do EVERYTHING with a telephone call and good luck with them ever calling you back. I am going over there today - via car service which of course the CLIENT will be paying an arm and a leg for not to mention the billing rate for my ride - to collect my originals. This place is scary. I think they must either be going out of business or in such bad shape they can't cater to Wall Street schedules... I dunno. Buyer beware.

0
★☆☆☆☆

I have to agree this is the slowest, most uncooperative service I have ever encountered in my 20 years working on Wall Street. This organization has been in business for longer than I have been working. But the sales and service department is still not emailing - you have to do EVERYTHING with a telephone call and good luck with them ever calling you back. I am going over there today - via car service which of course the CLIENT will be paying an arm and a leg for not to mention the billing rate for my ride - to collect my originals. This place is scary. I think they must either be going out of business or in such bad shape they can't cater to Wall Street schedules... I dunno. Buyer beware.

Pros: cheap and decent work - if you can ever get them to finish it

Cons: no communication whatsover - not even legal threatening letters for originals to be returned!

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I have been waiting 3 months for an expensive order that I placed with this New Jersey outfit after looking for a high-quality binding service that would produce leather bound, tabbed closing sets for my Wall Street firm. I received a single telephone call before I placed the order -- to get our business. That was the last I ever heard from them, despite 3 telephone calls, a letter, numerous emails and sleepless nights as I wait for the bossman to ask me what ever happened to his order for bound leather volumes? Having sent our only original and a sample to this New Jersey boondocks black hole, I cringe to think of the possible status reports.... Lost? Stolen? Burned? or simply... Discarded? Well, the bossman has finally asked me where his volumes are. Is this Customer Service woman dead or something? Bottom line: Never again.

0
★☆☆☆☆

I have been waiting 3 months for an expensive order that I placed with this New Jersey outfit after looking for a high-quality binding service that would produce leather bound, tabbed closing sets for my Wall Street firm. I received a single telephone call before I placed the order -- to get our business. That was the last I ever heard from them, despite 3 telephone calls, a letter, numerous emails and sleepless nights as I wait for the bossman to ask me what ever happened to his order for bound leather volumes? Having sent our only original and a sample to this New Jersey boondocks black hole, I cringe to think of the possible status reports.... Lost? Stolen? Burned? or simply... Discarded? Well, the bossman has finally asked me where his volumes are. Is this Customer Service woman dead or something? Bottom line: Never again.

Pros: none

Cons: ignore emails, ignore phone calls, ignore letters

 

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