Olympic Pools

★★★☆☆
  • 217 Us Highway 46

    Saddle Brook, NJ 07663

    Map & Directions
  • 201-845-7454

Home & Garden

Home & Garden
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I met with Mike of Olympic Pools twice so far. It's been an educational experience and I do feel comfortable with his expertise and customer service. Planning to put in a pool this year and moving forward is a bit nerve racking. Hoping it all works out. Stay tuned...

4
★★★★☆

I met with Mike of Olympic Pools twice so far. It's been an educational experience and I do feel comfortable with his expertise and customer service. Planning to put in a pool this year and moving forward is a bit nerve racking. Hoping it all works out. Stay tuned...

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.

Horrible Customer Service at Olympic Pool in Saddle Brook, NJ! I came in first thing in the morning, I stood at the counter for 5+ minutes. Three (3) workers each looked at me and not one asked what I needed! I will never go again, I'd rather go further and get better customer service!! I went to State Fair in Belleville! Mind you I was acknowledged as soon as I came in through the door and got what I needed in less than 5 minutes!

0
★☆☆☆☆

Horrible Customer Service at Olympic Pool in Saddle Brook, NJ! I came in first thing in the morning, I stood at the counter for 5+ minutes. Three (3) workers each looked at me and not one asked what I needed! I will never go again, I'd rather go further and get better customer service!! I went to State Fair in Belleville! Mind you I was acknowledged as soon as I came in through the door and got what I needed in less than 5 minutes!

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After some miscommunication, we have solved our issues and are satisfied. Thank you.

1
★★★☆☆

After some miscommunication, we have solved our issues and are satisfied. Thank you.

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After reading Michele's review, I believe she contradicted herself. In her first sentence,she stated it was a rip-off and in her last sentence she stated to go for the extra few dollars. So, which is it? Her review can't be validated in my opinion. She hasn't mentioned any specific mistakes that they made. She should have reviewed her comments before posting it, before trying to ruin someone who has reputable reputation. I have to truly say that my experience was a great one. The choice of the design and filter location was up to me the customer. Maybe after it was completed it wasn't where she really wanted it and naturally it easier to blame someone else.

2
★★★★★

After reading Michele's review, I believe she contradicted herself. In her first sentence,she stated it was a rip-off and in her last sentence she stated to go for the extra few dollars. So, which is it? Her review can't be validated in my opinion. She hasn't mentioned any specific mistakes that they made. She should have reviewed her comments before posting it, before trying to ruin someone who has reputable reputation. I have to truly say that my experience was a great one. The choice of the design and filter location was up to me the customer. Maybe after it was completed it wasn't where she really wanted it and naturally it easier to blame someone else.

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We recently were in the market for a swimming pool and after researching numerous companies we decided to choose Olympic Pools. They made us feel comfortable from every aspect of the project (from sales to completion). The staff was very informative and our pool turned out great! I do not have much experience with having projects installed at my home and Olympic Pools made me feel comfortable and confident in their customer service and workmanship. Thanks Olympic we are enjoying the summer more than ever with our brand new pool!

2
★★★★★

We recently were in the market for a swimming pool and after researching numerous companies we decided to choose Olympic Pools. They made us feel comfortable from every aspect of the project (from sales to completion). The staff was very informative and our pool turned out great! I do not have much experience with having projects installed at my home and Olympic Pools made me feel comfortable and confident in their customer service and workmanship. Thanks Olympic we are enjoying the summer more than ever with our brand new pool!

Pros: Terrific work, informative, and very helpful.

Cons: None!

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Building a pool with Olympic Pools was a heartache, headache and rip-off. We had an in-ground pool built with this company and I must say that it was a nightmare from start to finish. They are not interested in what is right for the customer, nor did they guide us through the process. Looking back, there were so many other things that were overlooked in the design of this pool... like filter location, electric, and tech-support with newbie pool owners. They were no help at all after the check cleared. They made many mistakes and the quality is quite poor. The old adage, you get what you pay for is quite true. Go the extra few dollars, research your pool, and learn, ask questions and check references!!!
I do not recommend this company at all.. STAY AWAY

1
★☆☆☆☆

Building a pool with Olympic Pools was a heartache, headache and rip-off. We had an in-ground pool built with this company and I must say that it was a nightmare from start to finish. They are not interested in what is right for the customer, nor did they guide us through the process. Looking back, there were so many other things that were overlooked in the design of this pool... like filter location, electric, and tech-support with newbie pool owners. They were no help at all after the check cleared. They made many mistakes and the quality is quite poor. The old adage, you get what you pay for is quite true. Go the extra few dollars, research your pool, and learn, ask questions and check references!!!
I do not recommend this company at all.. STAY AWAY

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