Dump Furniture Outlet

★★☆☆☆
  • 5700 Route 42 A @Greentree Rd

    Blackwood, NJ 08012

    Map & Directions
  • 856-677-1030

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I called ahead so they would have my order ready since I had to drive 2 hrs up from Delaware and the did not offer delivery to my area. I did not feel like waiting around for the furniture to be brought out, I asked if it could be ready when I arrived. The women on the phone spoke to me like I was incompetent; asking me if I had my receipt several times (which obviously I brought the receipt) then telling me either way I would have to wait once I arrived.

1
★☆☆☆☆

I called ahead so they would have my order ready since I had to drive 2 hrs up from Delaware and the did not offer delivery to my area. I did not feel like waiting around for the furniture to be brought out, I asked if it could be ready when I arrived. The women on the phone spoke to me like I was incompetent; asking me if I had my receipt several times (which obviously I brought the receipt) then telling me either way I would have to wait once I arrived.

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I am a person with a disability. I am a wheelchair user. I went to the Phoenix store today, expecting to spend about a thousand dollars on new furniture. The store is completely inaccessible for wheelchair users. Aisles are blocked with tables. Rows of furniture are too close together, and corners are blocked and I got trapped without being able to turn around or get out. Whole sections of the furniture are on platforms with steps, and no ramps. The sales staff blew me off and did not make any effort to assist me in navigating the store. They have made NO effort to comply with the Americans with Disabilities Act, and I find this offensive. Their customer service feedback form online does not permit you to submit feedback unless you have purchased something and have a receipt with a purchase number. They don't want feedback. There are more than 35,000,000 people with disabilities in this country and we should not support stores like the Dump which discriminates against the disabled.

1
★☆☆☆☆

I am a person with a disability. I am a wheelchair user. I went to the Phoenix store today, expecting to spend about a thousand dollars on new furniture. The store is completely inaccessible for wheelchair users. Aisles are blocked with tables. Rows of furniture are too close together, and corners are blocked and I got trapped without being able to turn around or get out. Whole sections of the furniture are on platforms with steps, and no ramps. The sales staff blew me off and did not make any effort to assist me in navigating the store. They have made NO effort to comply with the Americans with Disabilities Act, and I find this offensive. Their customer service feedback form online does not permit you to submit feedback unless you have purchased something and have a receipt with a purchase number. They don't want feedback. There are more than 35,000,000 people with disabilities in this country and we should not support stores like the Dump which discriminates against the disabled.

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I will never purchase another thing from "The Dump". The name should tell you everything. Process to find an associate was annoying. Checkout was fast. Suppose to have our dining room set delivered on Dec 21st except when it came they were missing all of the bolts to hold the table together. After 3 follow up calls from their customer service group, which are totally helpless, we still are missing the pieces. The only explanation I have gotten is "they are on their way." Not sure if they hired a carrier pigeon or not at this point. Don't waste your time, the deals are not worth the hassle.

1
★☆☆☆☆

I will never purchase another thing from "The Dump". The name should tell you everything. Process to find an associate was annoying. Checkout was fast. Suppose to have our dining room set delivered on Dec 21st except when it came they were missing all of the bolts to hold the table together. After 3 follow up calls from their customer service group, which are totally helpless, we still are missing the pieces. The only explanation I have gotten is "they are on their way." Not sure if they hired a carrier pigeon or not at this point. Don't waste your time, the deals are not worth the hassle.

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Selection varies as does quality. Purchased a mattress and am satisfied with my decision, however the promotion indicated a rebate which should have totaled over $100.00. We followed the instructions to the letter and after calls still have not received the rebate money. Customer service after the purchase is not to be expected from this establishment. They are a warehouse operation with staff that is here today and gone tomorrow.

2
★★☆☆☆

Selection varies as does quality. Purchased a mattress and am satisfied with my decision, however the promotion indicated a rebate which should have totaled over $100.00. We followed the instructions to the letter and after calls still have not received the rebate money. Customer service after the purchase is not to be expected from this establishment. They are a warehouse operation with staff that is here today and gone tomorrow.

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The worst experience ever. Got damaged furniture that they refused to fix. Rude customer service. Offer for free delivery was bogus too.

1
★☆☆☆☆

The worst experience ever. Got damaged furniture that they refused to fix. Rude customer service. Offer for free delivery was bogus too.

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.

the dump is a bad place to do business with. they are so pleasant when you are buying but if you are displeased after with your purchase, they will ignore you. we bought a $4000. mattress there and find it uncomfortable. never purchase a mattress from them-buy your mattress from a mattress store where you get a comfort warranty. our salesman there acted like a long lost friend with us and then ignored our calls. the store manager would do nothing for us, even though we were willing to exchange it and pay an extra $1000. for another mattress. we had only had the mattress one day when we asked to exchange it.

1
★☆☆☆☆

the dump is a bad place to do business with. they are so pleasant when you are buying but if you are displeased after with your purchase, they will ignore you. we bought a $4000. mattress there and find it uncomfortable. never purchase a mattress from them-buy your mattress from a mattress store where you get a comfort warranty. our salesman there acted like a long lost friend with us and then ignored our calls. the store manager would do nothing for us, even though we were willing to exchange it and pay an extra $1000. for another mattress. we had only had the mattress one day when we asked to exchange it.

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My family and I went to The Dump to purchase a recliner. After a few minutes we found one that we liked for 399.00, found a sales associate and began the purchase process. My wife hands over her credit card and the sales person states
" we offer 0 percent financing for 6 months." We take him up on the offer and fill out the lengthly paperwork. After 35 minutes I am feeling that my time is being wasted, since the sales person is now transferring the information into their computer,....rather slowly, but my wife love's interest free gimmicks. We could have purchased an automobile quicker! After we got approved I thought finally we get to sign and leave. Not at The Dump you don't! At that point he now asks for a 250.00 deposit towards the purchase, either cash or you can use your other credit card. HOW ABSURD! All this with a credit score of greater than 800. I could have used my card from the beginning. At that point he states "well do you want the chair or not? I stated "no...... I want to speak with the manager." He walks over to speak with ( whom I persume is the manager) and the gentleman walks to the employees only area and does't return. When I ask again I am told he was on his break and would return in an hour. My family will NEVER purchase anything from this company EVER!

1
★☆☆☆☆

My family and I went to The Dump to purchase a recliner. After a few minutes we found one that we liked for 399.00, found a sales associate and began the purchase process. My wife hands over her credit card and the sales person states
" we offer 0 percent financing for 6 months." We take him up on the offer and fill out the lengthly paperwork. After 35 minutes I am feeling that my time is being wasted, since the sales person is now transferring the information into their computer,....rather slowly, but my wife love's interest free gimmicks. We could have purchased an automobile quicker! After we got approved I thought finally we get to sign and leave. Not at The Dump you don't! At that point he now asks for a 250.00 deposit towards the purchase, either cash or you can use your other credit card. HOW ABSURD! All this with a credit score of greater than 800. I could have used my card from the beginning. At that point he states "well do you want the chair or not? I stated "no...... I want to speak with the manager." He walks over to speak with ( whom I persume is the manager) and the gentleman walks to the employees only area and does't return. When I ask again I am told he was on his break and would return in an hour. My family will NEVER purchase anything from this company EVER!

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Furniture is fine at the dump, what you can find at other stores. But for this experience...it's the service stupid....and it was terrible! So much of what others say, leaving messages with no return call, people telling you that they will call you back and never do. No discussion of what they can do to fix a situation...we know we screwed up but not our problem. Not sure what else to add except the frustration adds to a lot to the cost of buying furniture from this store.

1
★☆☆☆☆

Furniture is fine at the dump, what you can find at other stores. But for this experience...it's the service stupid....and it was terrible! So much of what others say, leaving messages with no return call, people telling you that they will call you back and never do. No discussion of what they can do to fix a situation...we know we screwed up but not our problem. Not sure what else to add except the frustration adds to a lot to the cost of buying furniture from this store.

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*********************BEWARE******************************
My husband and I purchased a pillow top matress for $1,058.00 last May(2009) It is HORRIBLE. You now feel springs and there are indentations in the bed where we sleep. (We are of normal weight also not that that should matter with a matress purchase of that price) The DUMP customer service fails to contact me back and I call them every day. They give me the run around that only a Capri Thomas can call me back because she took the claim. She never calls back and when I ask for a manager it goes right to Voice Mail. I feel like taking the matress back to the store and leaving it there for them to deal with. I am so upset to have purchased a matress from this HORRIBLE store. They are a scam and I don't think they have any intentions in helping me. It has been since January 10, 2010 That I have been calling. Their customer service is terrible and the people are rude.

1
★☆☆☆☆

*********************BEWARE******************************
My husband and I purchased a pillow top matress for $1,058.00 last May(2009) It is HORRIBLE. You now feel springs and there are indentations in the bed where we sleep. (We are of normal weight also not that that should matter with a matress purchase of that price) The DUMP customer service fails to contact me back and I call them every day. They give me the run around that only a Capri Thomas can call me back because she took the claim. She never calls back and when I ask for a manager it goes right to Voice Mail. I feel like taking the matress back to the store and leaving it there for them to deal with. I am so upset to have purchased a matress from this HORRIBLE store. They are a scam and I don't think they have any intentions in helping me. It has been since January 10, 2010 That I have been calling. Their customer service is terrible and the people are rude.

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Not impressed, been there many time and found it to be extremely overpriced. I'd rather wait for a good sale at a REAL furniture store!

1
★☆☆☆☆

Not impressed, been there many time and found it to be extremely overpriced. I'd rather wait for a good sale at a REAL furniture store!

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I received a beautiful bedroom set from The Dump on November 8. Unfortunately, they damaged the dresser, chipping the corner along with the finish. I have been calling the customer service line since and still have not heard from the technician, whom they told me would call to set up a time to come out and see if he can fix it. It is now November 24. Maybe they'll call by Christmas. I'm trying to be understanding, but this has gone on long enough. I don't want to place my clothing in it, then have to remove it again. Lousy Customer Service. I would not recommend them, because of this.

1
★☆☆☆☆

I received a beautiful bedroom set from The Dump on November 8. Unfortunately, they damaged the dresser, chipping the corner along with the finish. I have been calling the customer service line since and still have not heard from the technician, whom they told me would call to set up a time to come out and see if he can fix it. It is now November 24. Maybe they'll call by Christmas. I'm trying to be understanding, but this has gone on long enough. I don't want to place my clothing in it, then have to remove it again. Lousy Customer Service. I would not recommend them, because of this.

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The Dump located in Turnersville has a lot of furniture, rugs, lamps,etc. The furniture is of good quality for the most part. The problem is it is spread out in no particular style so you have to look all around. You also need to know prices before you buy there because some items seem over priced.

4
★★★★☆

The Dump located in Turnersville has a lot of furniture, rugs, lamps,etc. The furniture is of good quality for the most part. The problem is it is spread out in no particular style so you have to look all around. You also need to know prices before you buy there because some items seem over priced.

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Just as the name describes. They run all kinds of specials on furniture and mattress. I have been here a few times browsing an haven't gotten lucky. Most pieces were too ornate for my taste, but if that's what you like you're in luck. Only open weekends.

3
★★★☆☆

Just as the name describes. They run all kinds of specials on furniture and mattress. I have been here a few times browsing an haven't gotten lucky. Most pieces were too ornate for my taste, but if that's what you like you're in luck. Only open weekends.

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They have brand nams at a reduced price. Lots of different things to choose from. The only thing I dont like is they arent open throught the week, just Thursday through Sunday.

4
★★★★☆

They have brand nams at a reduced price. Lots of different things to choose from. The only thing I dont like is they arent open throught the week, just Thursday through Sunday.

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The name does not do this store justice. The dump is great. There is such a wide selection of just about anything. From mattresses and beds to carpeting, loungers and bars and just plenty of decorative items. Prices range from extremely expensive to very inexpensive. You can find just about anything here. I like it. It is different each time you go.

3
★★★☆☆

The name does not do this store justice. The dump is great. There is such a wide selection of just about anything. From mattresses and beds to carpeting, loungers and bars and just plenty of decorative items. Prices range from extremely expensive to very inexpensive. You can find just about anything here. I like it. It is different each time you go.

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More about Dump Furniture Outlet

YOU'LL NEVER PAY FULL PRICE FOR FURNITURE AGAIN!!!!! Atlanta, GA; Dallas, TX; Hampton, VA; Houston, TX; Langhorne, PA; Norfolk, VA; Oaks, PA; Phoenix/Tempe, AZ; Richmond, VA; Turnersville, NJ β?? Visit us online at http://www.thedump.com & like us on Facebook at http://www.facebook.com/TheDump

 

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