AAI Advanced Air Htg & AC

★★☆☆☆
  • 505 Hamilton Ave # 204c

    Linwood, NJ 08221

    Map & Directions
  • 609-927-6002

About AAI Advanced Air Htg & AC

Home Construction & Remodeling

Home Construction & Remodeling
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I give this company HIGH MARKS. As far as the RECEPTIONIST she couldn't have been more HELPFUL AND PROFESSIONAL . She completely worked with me to give me a appointment that worked for me. SO I DON'T KNOW WHAT THE REST OF YOU ARE TALKING ABOUT I GIVE 5 STARS & I RECOMMEND THEM 150%

5
★★★★★

I give this company HIGH MARKS. As far as the RECEPTIONIST she couldn't have been more HELPFUL AND PROFESSIONAL . She completely worked with me to give me a appointment that worked for me. SO I DON'T KNOW WHAT THE REST OF YOU ARE TALKING ABOUT I GIVE 5 STARS & I RECOMMEND THEM 150%

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I was referred to this company through a home warranty service. The receptionist was the nastiest: rudest person I have ever spoken with when calling a place of business. She actually screamed at me and then hung up before I could even finish asking my question...which was to ask when is the earliest appointment. I called the home warranty company who referred me to Advanced Air to discuss my concerns. The home warranty company attempted to call Advanced Air on my behalf and the same woman who screamed and hung up on me also screamed and hung up on the representative from the home warranty company.
Do not use this company! You will have to endure the appalling treatment from the receptionist to ask for an appointment if she will even let you get that far with your telephone call to request one.

1
★☆☆☆☆

I was referred to this company through a home warranty service. The receptionist was the nastiest: rudest person I have ever spoken with when calling a place of business. She actually screamed at me and then hung up before I could even finish asking my question...which was to ask when is the earliest appointment. I called the home warranty company who referred me to Advanced Air to discuss my concerns. The home warranty company attempted to call Advanced Air on my behalf and the same woman who screamed and hung up on me also screamed and hung up on the representative from the home warranty company.
Do not use this company! You will have to endure the appalling treatment from the receptionist to ask for an appointment if she will even let you get that far with your telephone call to request one.

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DO NOT USE THIS COMPANY! Person who anwers phone too busy watching TV and could care less about your AC problems. Never in my life have I experienced worse customer service. Install not done correctly and had to pay another vendor to fix Advanced installation problem.

1
★☆☆☆☆

DO NOT USE THIS COMPANY! Person who anwers phone too busy watching TV and could care less about your AC problems. Never in my life have I experienced worse customer service. Install not done correctly and had to pay another vendor to fix Advanced installation problem.

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Had the same BAD experience with the receptionist on the phone. A nasty, Hello! I cancelled my appointment with them after this lady was nasty to my wife. When I cancelled, I asked her to have someone call me back about the warranty on my 1yr old a/c unit installed by them. She completely ignored the request, and continued to cancell the appointment and hang up. Where do they get these idiots.

I spent $400.00 to have the unit repaired by someone else. It was determined that Advanced Air did not charge the unit completely, causing the compressor to overheat and melt the wire to the capacitor. This unit was 2lbs under filled with coolant.

1
★☆☆☆☆

Had the same BAD experience with the receptionist on the phone. A nasty, Hello! I cancelled my appointment with them after this lady was nasty to my wife. When I cancelled, I asked her to have someone call me back about the warranty on my 1yr old a/c unit installed by them. She completely ignored the request, and continued to cancell the appointment and hang up. Where do they get these idiots.

I spent $400.00 to have the unit repaired by someone else. It was determined that Advanced Air did not charge the unit completely, causing the compressor to overheat and melt the wire to the capacitor. This unit was 2lbs under filled with coolant.

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The absolute worse customer service I have ever received. Receptionist is the nasty person I've had to deal with. She doesn't answer the phone with "Advanced Air" just a nasty hello. Hung up on me when trying to find out the status of the a/c unit order and when I called back she told me to never call there again. DO NOT use this place even if your home warranty tells you to. Choose some place else. I'm shocked that I am not finding more complaints about this nasty woman. The repairman that did come out to my home was very professional and responsive to my calls when I was hung up on. Got to love caller ID.

1
★☆☆☆☆

The absolute worse customer service I have ever received. Receptionist is the nasty person I've had to deal with. She doesn't answer the phone with "Advanced Air" just a nasty hello. Hung up on me when trying to find out the status of the a/c unit order and when I called back she told me to never call there again. DO NOT use this place even if your home warranty tells you to. Choose some place else. I'm shocked that I am not finding more complaints about this nasty woman. The repairman that did come out to my home was very professional and responsive to my calls when I was hung up on. Got to love caller ID.

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