Bell Ford Cars & Trucks

★★★★☆
  • 1200 Lincoln Hwy

    Colonia, NJ 07067

    Map & Directions
  • 732-388-6345

Automotive

Automotive
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3.5 2
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Service department sucks!! I was told my car would be done in 1 day as per the recall from Ford. Dropped off at 9 am, called at 2 pm & was told car was on the lift & would be done that day. Get a call at 5:58 pm, car isn't done due to the weather. Why does the weather matter if the car was on the lift at 2pm? I specifically asked about having the fuel lines cleared, since they were clogged & I can't get gas. I was assured by 4 people that they were checking fuel lines. Pick car up next day & again assured yeup lines are clear, In fact, $5 worth of gas was put in & there was no issues. I go get gas & I can't. The lines aren't cleared. So back to the crappy service dept I go. Of course the mechanic is gone, & now my car needs to be looked at tomorrow. It was a 2 hour paid recall. It's now been almost 2 days, it's not fised & I don't have a car. At least they gave me a loaner car. Now I remember why I stopped going here years ago. All the good mechanics & writers left for better dealers. I would NEVER recommend this place to anyone.

1
★☆☆☆☆

Service department sucks!! I was told my car would be done in 1 day as per the recall from Ford. Dropped off at 9 am, called at 2 pm & was told car was on the lift & would be done that day. Get a call at 5:58 pm, car isn't done due to the weather. Why does the weather matter if the car was on the lift at 2pm? I specifically asked about having the fuel lines cleared, since they were clogged & I can't get gas. I was assured by 4 people that they were checking fuel lines. Pick car up next day & again assured yeup lines are clear, In fact, $5 worth of gas was put in & there was no issues. I go get gas & I can't. The lines aren't cleared. So back to the crappy service dept I go. Of course the mechanic is gone, & now my car needs to be looked at tomorrow. It was a 2 hour paid recall. It's now been almost 2 days, it's not fised & I don't have a car. At least they gave me a loaner car. Now I remember why I stopped going here years ago. All the good mechanics & writers left for better dealers. I would NEVER recommend this place to anyone.

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DO NOT BUY OR SERVICE A VEHICLE AT THIS LOCATION. If I could vote negative 5 stars, I would. Bell Ford of Colonia, NJ sold me a clunker, lemon 2007 Mustang. The vehicle fell apart on me four times in less than four years. The car was in

3
★★★★★

DO NOT BUY OR SERVICE A VEHICLE AT THIS LOCATION. If I could vote negative 5 stars, I would. Bell Ford of Colonia, NJ sold me a clunker, lemon 2007 Mustang. The vehicle fell apart on me four times in less than four years. The car was in

 

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