Shannon Mechanical

★★★★☆

About Shannon Mechanical

Hours
Mon-Fri 8am-4pm

Home Construction & Remodeling

Home Construction & Remodeling
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My name is Kim Pearce, And i would like to tell you what a wonderful job Larry has done for me. My Washer Went out ON Sunday, And guess what he came to my apartment and repaired it. in a timely manner and such a pleasant man. And the price

3
★★★★★

My name is Kim Pearce, And i would like to tell you what a wonderful job Larry has done for me. My Washer Went out ON Sunday, And guess what he came to my apartment and repaired it. in a timely manner and such a pleasant man. And the price

.

Absolutely wonderful!!!!!!!!!!!!!!: After a repair company pulled a no show, I checked Merchant Circle and found Larry. I read the awesome reviews and gave him a call. We scheduled an appt for the same day, and when he was running a little

3
★★★★★

Absolutely wonderful!!!!!!!!!!!!!!: After a repair company pulled a no show, I checked Merchant Circle and found Larry. I read the awesome reviews and gave him a call. We scheduled an appt for the same day, and when he was running a little

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We have used Shannon Mechanical for many years now. We even moved to a different house and made sure they were the ones to come and service our new home too. They have always been a pleasure to deal with and have even come out in a pinch

3
★★★★★

We have used Shannon Mechanical for many years now. We even moved to a different house and made sure they were the ones to come and service our new home too. They have always been a pleasure to deal with and have even come out in a pinch

.

If your looking for a "FAMILY" buisness run by an owner who is in love with himself.. you found it. Every golden word out of his mouth proved to be a lie. Forget customer service, Good Will and all that stuff. The owner could care less. He is probably away anyhow on one of his many trips (good profit in lying). Only good part of the company is his daughter who was very professional and tried to help.

0
★☆☆☆☆

If your looking for a "FAMILY" buisness run by an owner who is in love with himself.. you found it. Every golden word out of his mouth proved to be a lie. Forget customer service, Good Will and all that stuff. The owner could care less. He is probably away anyhow on one of his many trips (good profit in lying). Only good part of the company is his daughter who was very professional and tried to help.

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My experiences with this company have been extremely satisfactory. The owner -Lou - went out of his way to help my elderly father when his heating system blew up. He and his workers spent hours and hours at the house, got a whole new system installed and even redid the old pipes so they would work with the new system. He even helped me with the insurance company. The technician was at the house within 2 hours after I called and was absolutely wonderful. It took an entire week to fix everything - so many things were damaged - and they were there all day, every day until it was complete. The girls in the office are also helpful - I spoke with 2 different ladies and they both went out of their way to assist me. I now use this company for my house, my dad's house and my daughter also uses them. Even the prices were good. I have recommended them to quite a few friends and will continue to do so.

2
★★★★★

My experiences with this company have been extremely satisfactory. The owner -Lou - went out of his way to help my elderly father when his heating system blew up. He and his workers spent hours and hours at the house, got a whole new system installed and even redid the old pipes so they would work with the new system. He even helped me with the insurance company. The technician was at the house within 2 hours after I called and was absolutely wonderful. It took an entire week to fix everything - so many things were damaged - and they were there all day, every day until it was complete. The girls in the office are also helpful - I spoke with 2 different ladies and they both went out of their way to assist me. I now use this company for my house, my dad's house and my daughter also uses them. Even the prices were good. I have recommended them to quite a few friends and will continue to do so.

Pros: Reliable, efficient, knowlegable,honest

Cons: None

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I first had problems with this company about 2 years ago.My heat pump froze up and I could not get them to come out in a timely manner.It put a strain on my elecricital system and cost me $600 in elect that month!They then tried to charge me for a part($250) that was needed due to them not coming out in time. I was told by owner I would not be liable for part bill due to their error.I called 5 days ago with the same problem I had 2 years ago. I just received my renewal contract to mail back 5 days ago! The women who answers the phone(owners daughter), informed me very rudely that she cannot honor my new contract, even if I pay it when the work is done on my system. She yelled at me saying she has been mailing my new contract out since Aug. This is NOT true. I just received it in the mail! It is bad enough I have been told this whole week I needed to wait for them to come out, but now she tells me it will cost me $95/hr plus parts. When I asked to speak with the owner I was told " It won't do you any good becuase I'm his daughter!".. When I said I won't be using them anymore I was told "Fine, then I will be remailing that bill" This is the bill that was supposely forgiven, due to this company's incompetence!! They should really pay part of my $600 electricity bill from that time!!!
Please, due not sign up for a maintenance contract from this company. They are only in business to take your money!!

0
★☆☆☆☆

I first had problems with this company about 2 years ago.My heat pump froze up and I could not get them to come out in a timely manner.It put a strain on my elecricital system and cost me $600 in elect that month!They then tried to charge me for a part($250) that was needed due to them not coming out in time. I was told by owner I would not be liable for part bill due to their error.I called 5 days ago with the same problem I had 2 years ago. I just received my renewal contract to mail back 5 days ago! The women who answers the phone(owners daughter), informed me very rudely that she cannot honor my new contract, even if I pay it when the work is done on my system. She yelled at me saying she has been mailing my new contract out since Aug. This is NOT true. I just received it in the mail! It is bad enough I have been told this whole week I needed to wait for them to come out, but now she tells me it will cost me $95/hr plus parts. When I asked to speak with the owner I was told " It won't do you any good becuase I'm his daughter!".. When I said I won't be using them anymore I was told "Fine, then I will be remailing that bill" This is the bill that was supposely forgiven, due to this company's incompetence!! They should really pay part of my $600 electricity bill from that time!!!
Please, due not sign up for a maintenance contract from this company. They are only in business to take your money!!

Pros: Nothing at all!

Cons: Rude, Poor Service, Does not honor contracts

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