Gateway Toyota

★★★☆☆
Visit our dealership to experience the difference of Penske Pure Price.
  • 395 NJ-37

    Toms River, NJ 08753

    Map & Directions
  • 732-240-2000

Automotive

Automotive
More choices in Toms River:
Resultset_next

Toyota World of Lakewood

1118 State Hwy No 88 Lakewood, CA

Resultset_next

Gateway Toyota

395 NJ-37 Toms River, NJ

3.0 3
Hi! Sign in to let us know how Gateway Toyota was?
Write a Review
.

To make a long story short....They are the worst dealership I have ever been to. I bought a truck from them. I was having some financial difficulties and filed for bankruptcy. I contacted them and they told me to bring my truck back and they would give me my trade in back(a car). They told me to get a letter from the lawyer that would allow me a car loan and then we would talk. In getting back the car, after I received this letter, I would make the payments on the car. They then called telling me they "mistakenly" paid off the car loan and now I would have to make payments to them for the loan. I agreed and signed papers. They said when I get this letter, I could get another vehicle. In the meantime, I moved to Pa. They then started calling me, leaving messages to call. They had even called all my family members too, harassing them. I called and was told to bring the car in, that they had a used car they would give me with no payments until this letter thing was taken care of. I, along with my sister (which is where I live)drove there. Its a 3 hour drive from where we are in Pa. When we got there at around 7:30 p.m., they informed me that they had no car but had to take my car back i.e. repossess it. I asked them why there was no car when they told me there was. No real answer. Here we are, stuck 3 hours from home. It was getting close to closing time for them so they suddenly came up with a "rental" that we could use until the letter came. That was right before Sandy. A week after Sandy, they called again and said that they now had a car and to bring back the rental. Again , we drove there. 3 HOURS only for them to take the keys and say that they had no car. That was when Rodney suggested that we take a "bus" home. When we wouldnt leave, they asked if I had anyone that could co-sign. The only one I knew was my mother, who has perfect credit. After persuading her to cosign, they had a truck for us. Then they informed us that one of their guys were going to drive to my mothers for her to sign paperwork...with us. After a 2 hour drive to my mothers, they had her sign the papers only to find out it had to be in her name only. My mother is 74. I thought she was gonna have a heart attack. She agreed and they told her that they would send her copies of all the paperwork. We found out too, that there was all kinds of extras added in. We NEVER had any say over the vehicle, nor did we even know how much the payment was gonna be. And realized we never even test drove it. After a week or so of calling and asking where the paperwork was, we decided we didn't want the vehicle after all. Too many shady things going on. It was then that they said there was NO way we could bring it back, that we were stuck with it. My mother, mind you, almost had to be hospitalized due to her high blood pressure and not sleeping. To this day, 20 days later, we still have no paperwork but yet they managed to send out the registration. We still know nothing as far as payments or anything. And as far as friendliness, they were friendly only until they could take advantage of an already bad situation. Then they were outright RUDE. Don't ever buy a vehicle from them...you'll end up with more than you can imagine.

1
★☆☆☆☆

To make a long story short....They are the worst dealership I have ever been to. I bought a truck from them. I was having some financial difficulties and filed for bankruptcy. I contacted them and they told me to bring my truck back and they would give me my trade in back(a car). They told me to get a letter from the lawyer that would allow me a car loan and then we would talk. In getting back the car, after I received this letter, I would make the payments on the car. They then called telling me they "mistakenly" paid off the car loan and now I would have to make payments to them for the loan. I agreed and signed papers. They said when I get this letter, I could get another vehicle. In the meantime, I moved to Pa. They then started calling me, leaving messages to call. They had even called all my family members too, harassing them. I called and was told to bring the car in, that they had a used car they would give me with no payments until this letter thing was taken care of. I, along with my sister (which is where I live)drove there. Its a 3 hour drive from where we are in Pa. When we got there at around 7:30 p.m., they informed me that they had no car but had to take my car back i.e. repossess it. I asked them why there was no car when they told me there was. No real answer. Here we are, stuck 3 hours from home. It was getting close to closing time for them so they suddenly came up with a "rental" that we could use until the letter came. That was right before Sandy. A week after Sandy, they called again and said that they now had a car and to bring back the rental. Again , we drove there. 3 HOURS only for them to take the keys and say that they had no car. That was when Rodney suggested that we take a "bus" home. When we wouldnt leave, they asked if I had anyone that could co-sign. The only one I knew was my mother, who has perfect credit. After persuading her to cosign, they had a truck for us. Then they informed us that one of their guys were going to drive to my mothers for her to sign paperwork...with us. After a 2 hour drive to my mothers, they had her sign the papers only to find out it had to be in her name only. My mother is 74. I thought she was gonna have a heart attack. She agreed and they told her that they would send her copies of all the paperwork. We found out too, that there was all kinds of extras added in. We NEVER had any say over the vehicle, nor did we even know how much the payment was gonna be. And realized we never even test drove it. After a week or so of calling and asking where the paperwork was, we decided we didn't want the vehicle after all. Too many shady things going on. It was then that they said there was NO way we could bring it back, that we were stuck with it. My mother, mind you, almost had to be hospitalized due to her high blood pressure and not sleeping. To this day, 20 days later, we still have no paperwork but yet they managed to send out the registration. We still know nothing as far as payments or anything. And as far as friendliness, they were friendly only until they could take advantage of an already bad situation. Then they were outright RUDE. Don't ever buy a vehicle from them...you'll end up with more than you can imagine.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My mother bought the car that she ended up giving to me when I could drive about 10 years ago. I still come back here to get my oil changed. My mother bought her new car from here as well and was just as pleased with the service the second time around as with the first.

4
★★★★☆

My mother bought the car that she ended up giving to me when I could drive about 10 years ago. I still come back here to get my oil changed. My mother bought her new car from here as well and was just as pleased with the service the second time around as with the first.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My parents bought my car here and I've had it for 3 years. When we first got the car, my dad has his heart set on it and of course, the salesman jumped on it. They gave my parents a very low interest rate and I got the car right away. The salesman was very nice but I'm not sure if that's because he's working on commission. I like to think he was genuinely nice because he did call our house several times just to check up on us. They offered free oil changes for 4 years but my dad refuses because he does it on his own.

4
★★★★☆

My parents bought my car here and I've had it for 3 years. When we first got the car, my dad has his heart set on it and of course, the salesman jumped on it. They gave my parents a very low interest rate and I got the car right away. The salesman was very nice but I'm not sure if that's because he's working on commission. I like to think he was genuinely nice because he did call our house several times just to check up on us. They offered free oil changes for 4 years but my dad refuses because he does it on his own.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Gateway Toyota, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review