Stokes Pharmacy

★★★☆☆
  • 18000 Horizon Way

    Mt Laurel, NJ 08054

    Map & Directions
  • 856-505-5222

About Stokes Pharmacy

Hours
Mon-Fri 9am-7pm, Sat 9am-1pm

Health & Medical

Health & Medical
More choices in Mt Laurel:
Resultset_next

Ramon Pharmacy

6218 Bustleton Ave Philadelphia, MO

Resultset_next

Dr. Hunter R. Novak, Dc

1001 Haddonfield-Berlin Road Cherry Hill, NJ

3.0 4
Hi! Sign in to let us know how Stokes Pharmacy was?
Write a Review
.

Anyone can sell and dish out medicine, but it takes a true medical professional to care for a patient. The person that I spoke to at Stokes was anything but that... here's a quick rundown:

A few months ago, my cat got sick. I took him to Univ of Penn Veterinary hospital to get evaluated. The prescribed a medicine called Furosemide SOLN. They then sent a refill prescription to Stokes Pharmacy. Today was the first day that I picked up the refill from Stokes. When I got home, I noticed that the medicine was "Furosemide COSG". Also, the original medicine was clear with a slight yellow tint to it. The medicine given to us by Stokes was a milky white. I obviously wanted to double check what the difference was between the two medicines so I called back.

I spoke to a Megan at Stokes. She claimed to be the pharmacist. I explained the situation to her and here's how the conversation went:

Me: So I just want to confirm that the Furosemide SOLN is the same as the Furosemide COSG. Would you be able to tell me that?

Her: Well, I don't know what was in the Furosemide SOLN so I don't know...

Me: But shouldn't the medicine be the same as was given to us originally?

Her: It is...

Me: But you just said that you don't know. How can we verify that?

Her: I don't know... but I can't do anything for you since you already left the pharmacy.

Me: What? How would I know that the medicines would be different?

Her: It's up to you to know what you are giving to your cat...

Me: So I'm supposed to know that a bottle reads Furosemide COSG instead of Furosemide SOLN before I left the pharmacy? even if I didn't have the original bottle on me

Her: Yes

Me: Really? How would anyone notice that? (I would understand if the bottle read something completely different... but come on...). That's a lot to ask someone that doesn't work in your profession. Either way, I just need to know if it's the same.

Her: It should be..

Me: Should be?

And this just went on for a bit longer. All the while, Megan acted as if it was my problem and that I should have known the differences.

I had to contact U of Penn and the vet kindly called called Stokes Pharmacy to verify that this medicine was ok.

The entire transaction took over an hour and ten minutes to sort out. In the end, it was the same medicine, the COSG stands for Corn Old Solution, but even then... how would anyone know what to do with that? I was told that I had to shake the solution before I used it. This wasn't told to us when we picked up the medicine. My fiancee has worked in pharmacies... even she told me that whenever there's a change in the medicine, the pharmacist is obligated to tell that to the patient... no matter how insignifigant the change is.

I hear great things about Stokes... even the vet I spoke to at U Penn said he's never had a problem with them. I guess it was just an off night.

2
★★☆☆☆

Anyone can sell and dish out medicine, but it takes a true medical professional to care for a patient. The person that I spoke to at Stokes was anything but that... here's a quick rundown:

A few months ago, my cat got sick. I took him to Univ of Penn Veterinary hospital to get evaluated. The prescribed a medicine called Furosemide SOLN. They then sent a refill prescription to Stokes Pharmacy. Today was the first day that I picked up the refill from Stokes. When I got home, I noticed that the medicine was "Furosemide COSG". Also, the original medicine was clear with a slight yellow tint to it. The medicine given to us by Stokes was a milky white. I obviously wanted to double check what the difference was between the two medicines so I called back.

I spoke to a Megan at Stokes. She claimed to be the pharmacist. I explained the situation to her and here's how the conversation went:

Me: So I just want to confirm that the Furosemide SOLN is the same as the Furosemide COSG. Would you be able to tell me that?

Her: Well, I don't know what was in the Furosemide SOLN so I don't know...

Me: But shouldn't the medicine be the same as was given to us originally?

Her: It is...

Me: But you just said that you don't know. How can we verify that?

Her: I don't know... but I can't do anything for you since you already left the pharmacy.

Me: What? How would I know that the medicines would be different?

Her: It's up to you to know what you are giving to your cat...

Me: So I'm supposed to know that a bottle reads Furosemide COSG instead of Furosemide SOLN before I left the pharmacy? even if I didn't have the original bottle on me

Her: Yes

Me: Really? How would anyone notice that? (I would understand if the bottle read something completely different... but come on...). That's a lot to ask someone that doesn't work in your profession. Either way, I just need to know if it's the same.

Her: It should be..

Me: Should be?

And this just went on for a bit longer. All the while, Megan acted as if it was my problem and that I should have known the differences.

I had to contact U of Penn and the vet kindly called called Stokes Pharmacy to verify that this medicine was ok.

The entire transaction took over an hour and ten minutes to sort out. In the end, it was the same medicine, the COSG stands for Corn Old Solution, but even then... how would anyone know what to do with that? I was told that I had to shake the solution before I used it. This wasn't told to us when we picked up the medicine. My fiancee has worked in pharmacies... even she told me that whenever there's a change in the medicine, the pharmacist is obligated to tell that to the patient... no matter how insignifigant the change is.

I hear great things about Stokes... even the vet I spoke to at U Penn said he's never had a problem with them. I guess it was just an off night.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Had to fax them my prescription twice (waited a week after the first one and never heard back) and still had to wait a week to receive it (via the mail) and that probably wouldn't have happened if I didn't call them several times. I live in an adjacent state to NJ so I wouldn't have thought this would be so difficult, I've gotten meds from a compounding pharmacy in Maryland more quickly and without having to call them/fax them incessantly.

2
★★☆☆☆

Had to fax them my prescription twice (waited a week after the first one and never heard back) and still had to wait a week to receive it (via the mail) and that probably wouldn't have happened if I didn't call them several times. I live in an adjacent state to NJ so I wouldn't have thought this would be so difficult, I've gotten meds from a compounding pharmacy in Maryland more quickly and without having to call them/fax them incessantly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After our veterinary discovered that our dog had an illness in which she would need to be on medication for the rest of her life, he recommended we purchase her medications from this pharmacy. We found that they have a friendly and helpful staff with convenient hours including Saturday. Prices are reasonable.

3
★★★☆☆

After our veterinary discovered that our dog had an illness in which she would need to be on medication for the rest of her life, he recommended we purchase her medications from this pharmacy. We found that they have a friendly and helpful staff with convenient hours including Saturday. Prices are reasonable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

One day while at the vet she said my dog needed medicine and it would be cheaper to go the the pharmacy, Never getting animal meds at a pharmacy I was surprised to see the business they do for animals. They have a friendly staff and licensed pharmacist and the prices are very good.Jackie

5
★★★★★

One day while at the vet she said my dog needed medicine and it would be cheaper to go the the pharmacy, Never getting animal meds at a pharmacy I was surprised to see the business they do for animals. They have a friendly staff and licensed pharmacist and the prices are very good.Jackie

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Stokes Pharmacy, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review