It's not Bar Masa, but it's quite tasty. Been there a few times and I always order the filet mignon and shrimp on the grill. Service is great and the staff has always treated my family well and entertained the children. It's Hibachi!
New tricks and jokes would be a nice touch. After a few visits, you can predict the tricks and jokes before they come. Egg Roll! Onion Volcano! Catch the vegetable! Gag Ketchup bottle with a red string and more... Shaking up the routine would help bring back more customers.
And to Mr. Bug man with the bad review, I would have alerted the staff to the bug and ate it with a bit of dipping sauce just to freak them out and asked for a refund as the lady would probably be too repulsed to continue eating... The reaction would be priceless and what a family story to share through the ages. Not a turn off for me at all. I'd go back. It happens sometimes... The place is fairly clean as far has Hibachi grills go. Rice often has weevil eggs in it. A roach is even probably healthier than those GMOs anyway.
Bug crawling in salad and no apology from waitress or manager!!! Manager was obnoxious and rude. He acted like it was no big deal and nothing needed to be done. All he said was the steak ordered will be cooked and there will be no bugs. That's not a response. No apology was given. I asked to just end my meal at the salad and leave. His response was OK leave!! What an attitude the manager had. I was just talking in a normal, a little irritated tone because to be paying $27 for a dish I think I had all the right. I should've made a huge scene and showed everyone the bug drenched in the dressing crawling. What an awful experience all around!!!!
This hibachi grill is amazing! Firstly, the restaurant itself is beautiful. The landscaping outside gives you a great feeling already and then when you walk inside it's big, has many levels, a bar, an elevator, and amazing hibachi grills.
This is my favorite place to go to when I'm in the mood for some freshly grilled Japanese food. The steaks are amazing along with the seafood. The lo mein and fried rice are my favorites.
The service is good. The cooks are entertaining and interactive. They also celebrate birthdays with a big drum and free icecream.
Insect crawling in salad and manager did not do anything to compensate. All he said after I said I want to leave was "Ok leave", rudely not even having been served my meal!! He did not apologize or compensate for the loss of appetite and salad incident. Obnoxious manager!! The restaurant's was cold in temperature, the waitress did not speak a word of english and had to call the manager to discuss the situation .
Cons: Manager, Attitude, no apology for mistake, price