Burlington County Dermatology

★★★☆☆
  • 103 Old Marlton Pike # 215 C-5

    Medford, NJ 08055

    Map & Directions
  • 609-714-0202

About Burlington County Dermatology

Categories

Health & Medical

Health & Medical
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3.0 3
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Dr. Buck and her staff are all great. She makes you feel relaxed, is compassionate and truly a down to earth person.
I have never waited more than a week to get an appointment... Unlike other doctors in the area that make you wait 3 months even if you have a "suspicious" spot on your skin.
She is so much more thorough with her skin cancer screenings than the other 2 doctors I have been to. She spends so much time answering all of my questions whether they are concerns or just vanity questions. I'm so glad I found her. I have sent several friends to her and they all agree that she is the best.

2
★★★★★

Dr. Buck and her staff are all great. She makes you feel relaxed, is compassionate and truly a down to earth person.
I have never waited more than a week to get an appointment... Unlike other doctors in the area that make you wait 3 months even if you have a "suspicious" spot on your skin.
She is so much more thorough with her skin cancer screenings than the other 2 doctors I have been to. She spends so much time answering all of my questions whether they are concerns or just vanity questions. I'm so glad I found her. I have sent several friends to her and they all agree that she is the best.

Pros: kind, caring down to earth Doctor

Cons: sometimes a wait in the waiting room but worth it.

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First it took forever getting an appointment. I really looked forward to talking about my complexion at my age and a minor rash from dry skin. I expected to be treated nicely. This was not the case. Upon entering the staff was very short with all the patients. Extremely nice to a chosen few. Then when it was my turn I was treated fine until just before the assistant left she turned around and said firmly, you have only ONE thing to ask the doctor. Anything after that YOU must come back for another appointment...JUST ONE. She snapped. I was so shocked at her behaviour. Ok so the nurse was nasty, fine. Could the Doctor be just as cold and nasty? Yes. When Andrea Buck came I thought at first she was acting nice, no, not at all she was irritated, She reinstated the ONE question thing and as if I was taking up her precious time. She left the room for a long time. I waited 45 minutes then came back. She forgot I was there. I shook my head. She did not want to treat the complexion issue and gave poor advice on the rash. I was so frustrated I simply walked out when she left the exam room again. OK call me a fool, I made another appt. I thought maybe she had a bad day. No, she did it again only this time as soon as she walked out of the exam room I just left fed up. I know doctors have good days and bad but, twice...no. I think there are serious issues in customer service and to simply tell a patient they can only ask ONE question is pathetic. I would NEVER recommend this doctor to anyone. I found another Doctor since and told him what happened...he laughed and told me he had heard this complaint before. He told me don't worry you can ask me as many questions you have, we will deal with each one. I just had two minor ones. I enjoy having this doctor now and am glad I found him. As for A. Buck I would NOT recommend her to my worst enemy.

1
★★★☆☆

First it took forever getting an appointment. I really looked forward to talking about my complexion at my age and a minor rash from dry skin. I expected to be treated nicely. This was not the case. Upon entering the staff was very short with all the patients. Extremely nice to a chosen few. Then when it was my turn I was treated fine until just before the assistant left she turned around and said firmly, you have only ONE thing to ask the doctor. Anything after that YOU must come back for another appointment...JUST ONE. She snapped. I was so shocked at her behaviour. Ok so the nurse was nasty, fine. Could the Doctor be just as cold and nasty? Yes. When Andrea Buck came I thought at first she was acting nice, no, not at all she was irritated, She reinstated the ONE question thing and as if I was taking up her precious time. She left the room for a long time. I waited 45 minutes then came back. She forgot I was there. I shook my head. She did not want to treat the complexion issue and gave poor advice on the rash. I was so frustrated I simply walked out when she left the exam room again. OK call me a fool, I made another appt. I thought maybe she had a bad day. No, she did it again only this time as soon as she walked out of the exam room I just left fed up. I know doctors have good days and bad but, twice...no. I think there are serious issues in customer service and to simply tell a patient they can only ask ONE question is pathetic. I would NEVER recommend this doctor to anyone. I found another Doctor since and told him what happened...he laughed and told me he had heard this complaint before. He told me don't worry you can ask me as many questions you have, we will deal with each one. I just had two minor ones. I enjoy having this doctor now and am glad I found him. As for A. Buck I would NOT recommend her to my worst enemy.

Pros: The office is nice

Cons: A bit cold, poor service, rude and irritated professionals

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I wanted to simply delete my positive rating of her but the site wouldn't allow me. I could only edit. I can no longer recommend her to anyone.

0
★☆☆☆☆

I wanted to simply delete my positive rating of her but the site wouldn't allow me. I could only edit. I can no longer recommend her to anyone.

Pros: none

Cons: can't say - could cause liability

 

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