Family Doctor

★★★★☆
  • 15501 Metropolitan Pkwy 110

    Charter Township of Clinton, MI 48036

    Map & Directions
  • 586-286-9720

About Family Doctor

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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4.0 1
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The family doctor was recommended to me by a good friend who normally dreads doctors. She said Dr. Bailey was considerate, intelligent, and genuinely concerned about making sure her patients were treated and diagnosed properly. She made sure to legitimately look into my symptoms and run proper tests that were not outdated. \n\n For years I had been having cold hands and feet, lack of energy, anxiety, hair loss and weight gain even though I led an active lifestyle. Having a family history of thyroid problems, I got concerned as it worsened.When I switched over to Dr. Bailey, I feel like she was the only doctor who took me seriously. I feel like a lot of doctors assume that their patients know nothing about health or their own bodies when something feels wrong. After a blood test, she discovered that I likely had hashimoto's thyroiditis, confirming diagnosis at an endocrinologist. It was also discovered that I have PCOS. After beginning a prescription of metformin and being conscious of my diet and the anti-inflammatory effects of different foods, my health has begun to improve quite a bit and no longer have unnecessary problems with extra pounds. She also helped me with a very low dose anti anxiety as I've been coping with panic attacks without any treatment for years, and especially need them while on planes. \n\nThe only reason I give the Family Doctor four stars out of five is because I always seem to have problems at the reception desk. Every time I've went up to the desk at the end of my visits, I get three different prices and bills until the woman finally figures it out. This area seems very disorganized. \nActually the reason I'm finally leaving this review is because I accidentally threw away the bottle for my anti anxiety pills and had never gotten a refill out here in San Francisco before. Therefore I didn't have the prescription number and no way to call it in to the pharmacy. \nWhich meant I had to contact the Reception Desk and figure out what could be done. I made sure to get the address, area code and intersection of the pharmacy out here beforehand. I called and the first thing the woman did was ask me what the prescription was. As soon as I said Xanax (very low dose, by the way), she got incredibly judgmental. When I gave her the information on my pharmacy out here, I had forgotten to also write down their phone number, she said \n""well that doesn't help me at all."" I offered to call her back a minute later with the number (as that's how long it would take to find it again on google based on all the other info given). Instead I got the response of ""no. It's fine."" (maybe she found it within those few seconds after making me feel guilty of not having the #? ). then she suspiciously asked, ""so you're living in san francisco?"" With a tone in her voice like I was just some kind of delinquent or prankster. I explained that I'm out in San Francisco for school and originally from Mighigan. ""well I don't think you'll be getting a refill. I don't think we can do that."" \n(...first of all, a prescription that was due for a refill, and second of all the fact that there had never been a problem with sending my prescription to my pharmacy out here ever before, especially since there are walgreens in nearly every state.) \nI tried saying to her that there had never been a problem with my prescriptions being sent out here before, but was cut off, being told curtly ""goodbye."" \n\nMaybe someone else will see my review here, whether one of the doctors or receptionists in the building, another patient, or another potential new patient and it will help them out. \nas for current and potential patients: please try not to let the people at the front desk deter you from seeing doctors who really care here.

2
★★★★☆

The family doctor was recommended to me by a good friend who normally dreads doctors. She said Dr. Bailey was considerate, intelligent, and genuinely concerned about making sure her patients were treated and diagnosed properly. She made sure to legitimately look into my symptoms and run proper tests that were not outdated. \n\n For years I had been having cold hands and feet, lack of energy, anxiety, hair loss and weight gain even though I led an active lifestyle. Having a family history of thyroid problems, I got concerned as it worsened.When I switched over to Dr. Bailey, I feel like she was the only doctor who took me seriously. I feel like a lot of doctors assume that their patients know nothing about health or their own bodies when something feels wrong. After a blood test, she discovered that I likely had hashimoto's thyroiditis, confirming diagnosis at an endocrinologist. It was also discovered that I have PCOS. After beginning a prescription of metformin and being conscious of my diet and the anti-inflammatory effects of different foods, my health has begun to improve quite a bit and no longer have unnecessary problems with extra pounds. She also helped me with a very low dose anti anxiety as I've been coping with panic attacks without any treatment for years, and especially need them while on planes. \n\nThe only reason I give the Family Doctor four stars out of five is because I always seem to have problems at the reception desk. Every time I've went up to the desk at the end of my visits, I get three different prices and bills until the woman finally figures it out. This area seems very disorganized. \nActually the reason I'm finally leaving this review is because I accidentally threw away the bottle for my anti anxiety pills and had never gotten a refill out here in San Francisco before. Therefore I didn't have the prescription number and no way to call it in to the pharmacy. \nWhich meant I had to contact the Reception Desk and figure out what could be done. I made sure to get the address, area code and intersection of the pharmacy out here beforehand. I called and the first thing the woman did was ask me what the prescription was. As soon as I said Xanax (very low dose, by the way), she got incredibly judgmental. When I gave her the information on my pharmacy out here, I had forgotten to also write down their phone number, she said \n""well that doesn't help me at all."" I offered to call her back a minute later with the number (as that's how long it would take to find it again on google based on all the other info given). Instead I got the response of ""no. It's fine."" (maybe she found it within those few seconds after making me feel guilty of not having the #? ). then she suspiciously asked, ""so you're living in san francisco?"" With a tone in her voice like I was just some kind of delinquent or prankster. I explained that I'm out in San Francisco for school and originally from Mighigan. ""well I don't think you'll be getting a refill. I don't think we can do that."" \n(...first of all, a prescription that was due for a refill, and second of all the fact that there had never been a problem with sending my prescription to my pharmacy out here ever before, especially since there are walgreens in nearly every state.) \nI tried saying to her that there had never been a problem with my prescriptions being sent out here before, but was cut off, being told curtly ""goodbye."" \n\nMaybe someone else will see my review here, whether one of the doctors or receptionists in the building, another patient, or another potential new patient and it will help them out. \nas for current and potential patients: please try not to let the people at the front desk deter you from seeing doctors who really care here.

 

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