Crissman Lincoln Mercury

★★★☆☆
  • 1185 S Rochester Rd

    Rochester Hills, MI 48307

    Map & Directions
  • 248-652-4200

About Crissman Lincoln Mercury

Hours
Mon-Fri 9am-5pm

Unclassified

Unclassified
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3.0 2
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I had a very tough time getting a service visit too for my MKX. For the past year they'd tell me they had to order a part and would call -- and would never call. I'm busy, so I'd let it slip. Finally, 14 months later I had to really push, make three calls and I'm heading in for my appt today.

3
★★★☆☆

I had a very tough time getting a service visit too for my MKX. For the past year they'd tell me they had to order a part and would call -- and would never call. I'm busy, so I'd let it slip. Finally, 14 months later I had to really push, make three calls and I'm heading in for my appt today.

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I had a good experience when I leased my Mountaineer here, my sales person was wonderful and very accomodating. I have however had some issues with the vehicle and it has had to be in and out of service. I have had a difficult time getting a response from service and also have never been provided with a loaner despite the fact that it has had to go in repeatedly for recall and other quality issues.

3
★★★☆☆

I had a good experience when I leased my Mountaineer here, my sales person was wonderful and very accomodating. I have however had some issues with the vehicle and it has had to be in and out of service. I have had a difficult time getting a response from service and also have never been provided with a loaner despite the fact that it has had to go in repeatedly for recall and other quality issues.

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