Pietro's Back Door Pizzeria

★☆☆☆☆
  • 2728 Birchcrest Dr SE

    Grand Rapids, MI 49506

    Map & Directions
  • 616-452-3228

About Pietro's Back Door Pizzeria

Hours
Mon. - Thu. 11am - 10pm;Fri. - Sat. 11am - 11pm;Sun. 11am - 9pm
1.0 1
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We dined here a couple of times and had long waits for food, but figured we'd try it again last summer (August 2009). Our visit started with being seated and then waiting for 10 minutes for them to take our drink order even though the place was not busy. When the drinks arrived, the waitress spilled one of the sodas all over us. Accidents happen, but then it took another 20 minutes for them to come over and take our food order. We then waited another 30 minutes for our food to come out and finally walked out of the restaurant. No manager ever apologized for spilling soda all over us and the 3-4 other parties in the restaurant had similar problems in terms of waiting for their food and terrible service (which was even more frustating because the wait staff would stand and talk to each other for extended periods of time without doing anything).

0
★☆☆☆☆

We dined here a couple of times and had long waits for food, but figured we'd try it again last summer (August 2009). Our visit started with being seated and then waiting for 10 minutes for them to take our drink order even though the place was not busy. When the drinks arrived, the waitress spilled one of the sodas all over us. Accidents happen, but then it took another 20 minutes for them to come over and take our food order. We then waited another 30 minutes for our food to come out and finally walked out of the restaurant. No manager ever apologized for spilling soda all over us and the 3-4 other parties in the restaurant had similar problems in terms of waiting for their food and terrible service (which was even more frustating because the wait staff would stand and talk to each other for extended periods of time without doing anything).

Pros: Food is adequate

Cons: Service is terrible

 

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