Great Lakes Auto Inc

★★★★★

About Great Lakes Auto Inc

Automotive

Automotive
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Recently purchased a Jeep Grand Cherokee-Laredo, 2004 thru Great Lakes Auto. I have spent over a month and one half looking at various vehicles (over 100) at various auto dealers and private owners throughout Michigan, and this is the

3
★★★★★

Recently purchased a Jeep Grand Cherokee-Laredo, 2004 thru Great Lakes Auto. I have spent over a month and one half looking at various vehicles (over 100) at various auto dealers and private owners throughout Michigan, and this is the

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Great Place to buy a car. After looking around for weeks and driving to look at many vehicles that were not what was advertised we finally found a place that has exactly what they said. Actually they had a very large selection of vehicles

3
★★★★★

Great Place to buy a car. After looking around for weeks and driving to look at many vehicles that were not what was advertised we finally found a place that has exactly what they said. Actually they had a very large selection of vehicles

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Recently had the pleasure of shopping at Great Lakes Auto for a new vehicle. There was an issue and they promptly took care of it, and made me a happy customer. There is no doubt in my mind that they will have my business again. Well done,

3
★★★★★

Recently had the pleasure of shopping at Great Lakes Auto for a new vehicle. There was an issue and they promptly took care of it, and made me a happy customer. There is no doubt in my mind that they will have my business again. Well done,

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They are a complete rip off..telling you nothing is wrong with the vehicle..when in fact there is plenty wrong. If you buy from them my best suggestion is to have it looked at by a good mechanic prior to a final sale and not to anyone

3
★★★★★

They are a complete rip off..telling you nothing is wrong with the vehicle..when in fact there is plenty wrong. If you buy from them my best suggestion is to have it looked at by a good mechanic prior to a final sale and not to anyone

.

Three months later and still loving my 2005 Chevrolet Malibu that I purchased from Great Lakes Auto. Cheapest prices around. Easy to do business with and super friendly people. Do not hesitate to do business with them!! A++ in my book.

3
★★★★★

Three months later and still loving my 2005 Chevrolet Malibu that I purchased from Great Lakes Auto. Cheapest prices around. Easy to do business with and super friendly people. Do not hesitate to do business with them!! A++ in my book.

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I bought a car from them at the end of the summer. I paid almost $4000 cash. I drove it, everything was good, but the air didn't work, it was blowing out heat. Liz told me they would look at it. I picked the car up a few days later, and it wasn't fixed. We agreed to schedule a time for me to take it back. That never happened. When it started getting cold, my car started blowing out cold air. Not only was there a problem with the air, the heat also didn't work. I called Liz back and we scheduled for me to take it out. Her husband looked at it and flushed out a hose. The heat sort of worked for a day, then it went back out. I called and left a message to let her know, she called back and said they would fix it, not to worry about it. When I tried to call to schedule this, I couldn't contact them...after about a month, i filed a complaint with the Better BusinessBureau. They didn't respond to that, so I had an ingham county mediator call. Liz says, the car was sold as is. I haven't been able to contact them until today. Liz answered the phone and when I told her who I was and why i was calling, she told me that she read a review online and that I was nothing but a liar and she had nothing more to say to me, and then she hung up. I am an honest person, and I honestly would tell everyone I know NOT to buy a car from them. I thought they were nice, honest people, clearly I was mistaken. Be careful.

0
★☆☆☆☆

I bought a car from them at the end of the summer. I paid almost $4000 cash. I drove it, everything was good, but the air didn't work, it was blowing out heat. Liz told me they would look at it. I picked the car up a few days later, and it wasn't fixed. We agreed to schedule a time for me to take it back. That never happened. When it started getting cold, my car started blowing out cold air. Not only was there a problem with the air, the heat also didn't work. I called Liz back and we scheduled for me to take it out. Her husband looked at it and flushed out a hose. The heat sort of worked for a day, then it went back out. I called and left a message to let her know, she called back and said they would fix it, not to worry about it. When I tried to call to schedule this, I couldn't contact them...after about a month, i filed a complaint with the Better BusinessBureau. They didn't respond to that, so I had an ingham county mediator call. Liz says, the car was sold as is. I haven't been able to contact them until today. Liz answered the phone and when I told her who I was and why i was calling, she told me that she read a review online and that I was nothing but a liar and she had nothing more to say to me, and then she hung up. I am an honest person, and I honestly would tell everyone I know NOT to buy a car from them. I thought they were nice, honest people, clearly I was mistaken. Be careful.

Pros: they seemed nice at first

Cons: they turned out to be not so nice at all

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I deliver and deal with great lakes auto on usually a weekly basis. They are very curteous and polite. I would bu? a car from them any time and I wo?ld recomend them to anybody.

2
★★★★★

I deliver and deal with great lakes auto on usually a weekly basis. They are very curteous and polite. I would bu? a car from them any time and I wo?ld recomend them to anybody.

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CUSTOMER PURCHASED A 1990'S SATURN FOR $400 BUCKS. CAME TO THE LOT 2 TIMES TO CHECK OVER VEHICLE FOR OVER AN HOUR EACH TIME. YOU KNEW YOU WERE BUYING A CAR THAT NEEDED WORK. NO SUCH THING AS A PERFECT CAR FOR THE AMOUNT OF MONEY YOU PAID. I'M SORY YOU EXPECTED A BRAND NEW CAR FOR $400 DOLLARS.

2
★★★★★

CUSTOMER PURCHASED A 1990'S SATURN FOR $400 BUCKS. CAME TO THE LOT 2 TIMES TO CHECK OVER VEHICLE FOR OVER AN HOUR EACH TIME. YOU KNEW YOU WERE BUYING A CAR THAT NEEDED WORK. NO SUCH THING AS A PERFECT CAR FOR THE AMOUNT OF MONEY YOU PAID. I'M SORY YOU EXPECTED A BRAND NEW CAR FOR $400 DOLLARS.

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Very dishonest. After checking over vehicle as close as we could(checked all fluids but couldn't get coolant cap off - too tight), then test drove (ran a little rough) asked if there was anything they knew was wrong. Was told it only needed a tune-up, no other problems. We purchased and drove home. Car broke down the next day, finding oil in the coolant (after needing a wrech to get cap off) and had a cracked cylinder head. Contacted previous owner. Previous owner told us they new of the problem when he traded the car in. Previous owner contacted Great Lakes Auto and they basically told him too bad. Car was sold as is with no warrenty. This dealer was NOT honest and only cared about the money, NOT the customer! Do NOT deal with them! Very upset with Great Lakes Auto.

0
★☆☆☆☆

Very dishonest. After checking over vehicle as close as we could(checked all fluids but couldn't get coolant cap off - too tight), then test drove (ran a little rough) asked if there was anything they knew was wrong. Was told it only needed a tune-up, no other problems. We purchased and drove home. Car broke down the next day, finding oil in the coolant (after needing a wrech to get cap off) and had a cracked cylinder head. Contacted previous owner. Previous owner told us they new of the problem when he traded the car in. Previous owner contacted Great Lakes Auto and they basically told him too bad. Car was sold as is with no warrenty. This dealer was NOT honest and only cared about the money, NOT the customer! Do NOT deal with them! Very upset with Great Lakes Auto.

Cons: Very dishonest. Didn't care about the customer, only the money.

 

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