Twin Bay Dock & Products Inc.

★★☆☆☆
  • 982 East Commerce Drive

    Traverse City, MI 49685

    Map & Directions
  • 231-943-8420

About Twin Bay Dock & Products Inc.

Categories
  • Dock Builders
Hours
Call For Appointment
Special Offer
Building The Dock Of Your Dreams For Over 25 Years
Emails
  • info@twinbaydockproducts.com
Phones
  • Fax (231-943-9440)
Keywords
  • Components
  • Dock
  • Insta Dick Accessories
  • Vinyl
  • Wood Decking
Products
  • Dock Accessories
  • Vinyl Or Wood Decking
  • Components
  • Insta-Dock Modular Dock System
  • Insta Dock Accessories
  • Stand Up Paddle Board Racks
  • Kayak Racks
Services
  • Dock Accessories
  • Vinyl Or Wood Decking
  • Components
  • Insta-Dock Modular Dock System
  • Insta Dock Accessories
  • Stand Up Paddle Board Racks
  • Kayak Racks

Home Construction & Remodeling

Home Construction & Remodeling
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2.0 1
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Very good product, very happy with the quality but thats where it ends with Twin Bay Docks. I purchased 150ft of the Diamond Dock last spring and I worked with Todd at Twin Bay Docks throughout the planning and installation of my new dock on Mullett Lake. Todd originally brought out 40ft of dock that did not have the new diamond pattern on the decking of dock. Todd then returned with the rest of the dock that did have the correct pattern but informed us that he did not have one of the ladders we had ordered and paid for. Todd promised that he would bring the ladder out as soon as they build some more, never happened. I informed Todd at the time of the installation that I was not happy with the difference in the patterns, a distinct difference was very apparent. Todd assured me and my wife that he would come out in the fall and install new tops on the sections that did not match. I phoned Todd numerous times throughout the fall and never received any response. I then phoned Twin Bay Docks and informed them of my situation and was told they would check into it. I even sent emails to the company with no response at all. Very unhappy that I have invested over $7,500.00 in a dock that I plan to have for years to come and I have to look at 4 panels that are off colored and the patterns do not match and a ladder I never received Make sure if you buy this product that you get everything you are paying for up front, do not trust this company to back up anything they say. Great dock, THATS WHERE IT ENDS.....LIARS AND CHEATS!!!!!!!!

2
★★☆☆☆

Very good product, very happy with the quality but thats where it ends with Twin Bay Docks. I purchased 150ft of the Diamond Dock last spring and I worked with Todd at Twin Bay Docks throughout the planning and installation of my new dock on Mullett Lake. Todd originally brought out 40ft of dock that did not have the new diamond pattern on the decking of dock. Todd then returned with the rest of the dock that did have the correct pattern but informed us that he did not have one of the ladders we had ordered and paid for. Todd promised that he would bring the ladder out as soon as they build some more, never happened. I informed Todd at the time of the installation that I was not happy with the difference in the patterns, a distinct difference was very apparent. Todd assured me and my wife that he would come out in the fall and install new tops on the sections that did not match. I phoned Todd numerous times throughout the fall and never received any response. I then phoned Twin Bay Docks and informed them of my situation and was told they would check into it. I even sent emails to the company with no response at all. Very unhappy that I have invested over $7,500.00 in a dock that I plan to have for years to come and I have to look at 4 panels that are off colored and the patterns do not match and a ladder I never received Make sure if you buy this product that you get everything you are paying for up front, do not trust this company to back up anything they say. Great dock, THATS WHERE IT ENDS.....LIARS AND CHEATS!!!!!!!!

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