Sears Home Improvement

★★★☆☆
Serving the Troy area, click for special offer!
  • 300 W 14 Mile Rd

    Troy, MI 48083-4218

    Map & Directions
  • 248-567-6934

3.25 4
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Unprofessional and returned vehicle in worse condition.

I brought my car in December 2011 to have it repaired. They did the repair but returned it with other broken parts that affected my power brakes. Instead of telling me about the problem, they tried to fix it with glue and left a hose clamp sitting on my battery. The glue failed and I had no power brakes. The second problem was that they improperly reinstalled my transmission linkage clip and left me stranded. I called the manager to make an appt to talk to him. I came in when he said he would be there and of course was told he left for the day. They did pay me back for the part I had to order and fix myself and offered me a $50 gift card for their hack job. I wanted a refund for the 'labor' and they said they can't do that. I paid a premium for something I could have done for half the price! If you're looking for unprofessional service and don't care how your car comes back then go here. I am telling everyone about the horrific experience I got here.

1
★☆☆☆☆

Unprofessional and returned vehicle in worse condition.

I brought my car in December 2011 to have it repaired. They did the repair but returned it with other broken parts that affected my power brakes. Instead of telling me about the problem, they tried to fix it with glue and left a hose clamp sitting on my battery. The glue failed and I had no power brakes. The second problem was that they improperly reinstalled my transmission linkage clip and left me stranded. I called the manager to make an appt to talk to him. I came in when he said he would be there and of course was told he left for the day. They did pay me back for the part I had to order and fix myself and offered me a $50 gift card for their hack job. I wanted a refund for the 'labor' and they said they can't do that. I paid a premium for something I could have done for half the price! If you're looking for unprofessional service and don't care how your car comes back then go here. I am telling everyone about the horrific experience I got here.

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This Sears store has been an anchor of Oakland Mall since the beginning. It is a good store. There is always a good selection of any item you may be looking for. The deals on childrens' clothes is endless. I am impressed with the staff as well. They are friendly and efficient. Always a good store.

4
★★★★☆

This Sears store has been an anchor of Oakland Mall since the beginning. It is a good store. There is always a good selection of any item you may be looking for. The deals on childrens' clothes is endless. I am impressed with the staff as well. They are friendly and efficient. Always a good store.

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The staff at this Sears has been very helpful in assisting me finding the right items for me. One of the items was missing parts after I purchased but they replaced it for me quickly and without any problems.

4
★★★★☆

The staff at this Sears has been very helpful in assisting me finding the right items for me. One of the items was missing parts after I purchased but they replaced it for me quickly and without any problems.

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Sears is great for the home mechanic. I generally buy higher quality tools these days for work, but a lot of the tools I have at home are craftsman. I still buy some sockets from Sears, and the staff is more than willing to help me out. But they always seem to be there when I don't need them, and not there when I do.

4
★★★★☆

Sears is great for the home mechanic. I generally buy higher quality tools these days for work, but a lot of the tools I have at home are craftsman. I still buy some sockets from Sears, and the staff is more than willing to help me out. But they always seem to be there when I don't need them, and not there when I do.

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Message from Sears Home Improvement

Let Sears Home Services handle your home improvement needs. Whether you are updating your heating and cooling system, fixing a leaky roof or creating your dream kitchen, our specialists at Sears Home Services will help you select the right size, style or color option to suit your needs. Book your free in-home consultation today to get started.. Make us your destination for fast and easy home improvement,upgrades and remodels. Sears can provide the right solution to your home improvement needs. Local staff and installation teams are ready to provide you with superior service,from a company you have trusted for over 125 years,for exterior and interior home improvements: Premium Vinyl Siding,Heating & Cooling Sales & Service,Vinyl Siding,Custom Replacement Windows,Custom Cabinet Refacing or Kitchen Remodeling,Bathroom Remodeling,Roofing,Entry Door Systems,and more. Let our Sales Project Consultants show you how Sears can help you transform your home; we offer quality products,professional installation and a satisfaction guarantee (See www.searshomeservices.com/shs/info/satisfaction-guarantee for satisfaction guarantee details). Call today for your FREE In-home consultation!

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In Short
Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major...

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