Edgar Wally Chevrolet Buick

★★☆☆☆

About Edgar Wally Chevrolet Buick

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I bought a Chevy Uplander from this dealership 3 years ago. It was a PEP vehicle (company owned van) and we tagged it online for delivery to Wally Edgar. We have gone through this process many times with other dealers. As a GM employee, we have always been treated quite well. Not this time. The vehicle came later than promised, it wasn't cleaned as thoroughly as we had come to expect and I was allowed to drive away without my plate being placed on the van!! Then, they hound you to give them survey ratings of completely satisfied. Well, I won't put that down unless I really am completely satisfied.
The same hounding takes place every time I take the car in for service. If your service is the very best, you don't have to beg for a great survey rating. I get very put out by all of that. I really would not buy another vehicle from this dealership.

2
★★☆☆☆

I bought a Chevy Uplander from this dealership 3 years ago. It was a PEP vehicle (company owned van) and we tagged it online for delivery to Wally Edgar. We have gone through this process many times with other dealers. As a GM employee, we have always been treated quite well. Not this time. The vehicle came later than promised, it wasn't cleaned as thoroughly as we had come to expect and I was allowed to drive away without my plate being placed on the van!! Then, they hound you to give them survey ratings of completely satisfied. Well, I won't put that down unless I really am completely satisfied.
The same hounding takes place every time I take the car in for service. If your service is the very best, you don't have to beg for a great survey rating. I get very put out by all of that. I really would not buy another vehicle from this dealership.

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