Teacups & Toys A Pet Btq Llc

★★★☆☆
  • 271 E Merrill St

    Birmingham, MI 48009

    Map & Directions
  • 248-594-9494

About Teacups & Toys A Pet Btq Llc

Hours
Sat 10am-5pm

Pets & Animals

Pets & Animals
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I was extremely disappointed in the customer service for a business that deals in high in pedigree dogs. We have been proud parents of toy poodles for many years and have decided to add a teacup poodle to our family. The store contacted us and advised they had a black poodle that we just had to take a look at even though our request was for a white male teacup or small toy. After convincing us we must see this dog we agreed we would drive down and see him the next day. Once we arrived, I presume it was the owner who indicated the dog had been sold. We asked why we were not advised of this before and he responded that the person who contacted us was not available and there was no card on file to even indicate we had made an inquiry. Although, the persons who had purchased the dog had only made a deposit we were not even offered the opportunity to see the dog. We gave them the benefit of doubt by filling out another contact card and was further insulted by being told they were expecting a litter of creme dogs who could possibly turn white. Well, although the merchandise was quite unique it is extremely doubtful that we would feel comfortable purchasing a new family member from this store.

1
★☆☆☆☆

I was extremely disappointed in the customer service for a business that deals in high in pedigree dogs. We have been proud parents of toy poodles for many years and have decided to add a teacup poodle to our family. The store contacted us and advised they had a black poodle that we just had to take a look at even though our request was for a white male teacup or small toy. After convincing us we must see this dog we agreed we would drive down and see him the next day. Once we arrived, I presume it was the owner who indicated the dog had been sold. We asked why we were not advised of this before and he responded that the person who contacted us was not available and there was no card on file to even indicate we had made an inquiry. Although, the persons who had purchased the dog had only made a deposit we were not even offered the opportunity to see the dog. We gave them the benefit of doubt by filling out another contact card and was further insulted by being told they were expecting a litter of creme dogs who could possibly turn white. Well, although the merchandise was quite unique it is extremely doubtful that we would feel comfortable purchasing a new family member from this store.

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I purchased a puppy from Teacups and Toys 4 months ago. We could not be happier with our puppy or our experience! \r
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I received more follow up care and love from the owners than I did after giving birth to my own children after leaving

3
★★★★★

I purchased a puppy from Teacups and Toys 4 months ago. We could not be happier with our puppy or our experience! \r
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I received more follow up care and love from the owners than I did after giving birth to my own children after leaving

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Please help stop this pet store from continuing to sell sick puppies. I purchased a puppy that was extremely sick, and took her to numerous vets and specialists. The owners cared little for the puppy, and were terrible to deal with. A local veterinary hospital warned me that they sell very sick puppies that have extensive medical conditions. The owners care only about selling these sick puppies at extremely high prices. I had a terrible experience with these people and wouldn't want anyone else to ever go through what I went through. I wouldn't recommend buying anything from this boutique.

1
★☆☆☆☆

Please help stop this pet store from continuing to sell sick puppies. I purchased a puppy that was extremely sick, and took her to numerous vets and specialists. The owners cared little for the puppy, and were terrible to deal with. A local veterinary hospital warned me that they sell very sick puppies that have extensive medical conditions. The owners care only about selling these sick puppies at extremely high prices. I had a terrible experience with these people and wouldn't want anyone else to ever go through what I went through. I wouldn't recommend buying anything from this boutique.

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1 out of 1 people found this review helpful.

Business Response:

Owner First of all these accusations are categorically untrue. This generic ??complaint? doesn??t mention the breed, medical problem or any vets that were visited. A few facts which are indisputable are the referrals from the four major vet clinics in the Birmingham area that highly recommend our store as one of the best places to purchase a puppy combined with the high remarks from our customers regarding health and temperament will put any generic rumors to rest. We stand behind what we do 110%. If you??re looking to purchase a puppy never use unsubstantiated comments use vet recommendations, customer referrals and onsite visits this will help you make a well informed decision. If you have any questions regarding what our business is about call us directly.
 

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