Pure NV Salon & Day Spa

★★★★★
  • 10145 Telegraph Rd

    Taylor, MI 48180

    Map & Directions
  • 313-299-8822

About Pure NV Salon & Day Spa

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Hours
Sat: 9am-6pm, Tue-Fri: 9am-8pm, Mon: 10am-8pm
4.54 50
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ABSOLUTELY THE WORST CUSTOMER SERVICE I'VE EVER SEEN!!! They have no respect for you as a customer and they've totally forgot they are in the service industry.\r
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My wife had a mani/pedi appointment and we got there 8 minutes late and

3
★★★★★

ABSOLUTELY THE WORST CUSTOMER SERVICE I'VE EVER SEEN!!! They have no respect for you as a customer and they've totally forgot they are in the service industry.\r
\r
My wife had a mani/pedi appointment and we got there 8 minutes late and

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My sister married over the weekend and we all had our hair done at Pure NV. My sister asked if I would write a review about how happy she was with her services! She had her makeup done at 5 other salons and hated it. So when we went to NV

3
★★★★★

My sister married over the weekend and we all had our hair done at Pure NV. My sister asked if I would write a review about how happy she was with her services! She had her makeup done at 5 other salons and hated it. So when we went to NV

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WORST EXPERIENCE EVER. I made an appointment w/Amy (the owner) for my 2 boys. Waited for 25 minutes, no one ever came to me and said Amy would be with me soon, the girl at the counter was busy entertaining a young boy. Amy was slowly

3
★★★★★

WORST EXPERIENCE EVER. I made an appointment w/Amy (the owner) for my 2 boys. Waited for 25 minutes, no one ever came to me and said Amy would be with me soon, the girl at the counter was busy entertaining a young boy. Amy was slowly

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I purchased a gift certificate through their website, which I THOUGHT was a very convenient option. I gave the certificate as a birthday gift & assumed that would be the last of it. Exactly 1 month later I received a phone call stating

3
★★★★★

I purchased a gift certificate through their website, which I THOUGHT was a very convenient option. I gave the certificate as a birthday gift & assumed that would be the last of it. Exactly 1 month later I received a phone call stating

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Recieved a groupon for a Massage and hair services and was very pleased! My massage with Jeremy was very relaxing and wonderful. Went back a few days later to get my hair colored and cut by Amy and she was very helpful on all my problems i

3
★★★★★

Recieved a groupon for a Massage and hair services and was very pleased! My massage with Jeremy was very relaxing and wonderful. Went back a few days later to get my hair colored and cut by Amy and she was very helpful on all my problems i

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Used my groupon here yesterday and had my hair and pedicure done!!! Great services and a wonderful time. Pedi was one of the best and my hair never looked so good!! I will be back and i highly recommend this place!

3
★★★★★

Used my groupon here yesterday and had my hair and pedicure done!!! Great services and a wonderful time. Pedi was one of the best and my hair never looked so good!! I will be back and i highly recommend this place!

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I love my cut.. but, every time I get a highlight here... I feel like its not close enough to my root. So, I go home looking like I have ROOTS when I just paid 75 bucks to get them taken care of. Also, I showed up on-time for my appt.

3
★★★★★

I love my cut.. but, every time I get a highlight here... I feel like its not close enough to my root. So, I go home looking like I have ROOTS when I just paid 75 bucks to get them taken care of. Also, I showed up on-time for my appt.

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I was at this salon a few weeks ago to have all of our hair and makeup done for my wedding and loved loved loved my hair and makeup! All of my wedding party looked fab!!! My hair looked great the next day even after i slept on it!! I will go back here for other services!! The staff were very friendly and i love how the place looks!!

2
★★★★★

I was at this salon a few weeks ago to have all of our hair and makeup done for my wedding and loved loved loved my hair and makeup! All of my wedding party looked fab!!! My hair looked great the next day even after i slept on it!! I will go back here for other services!! The staff were very friendly and i love how the place looks!!

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Just got home from Pure NV and had my hair colored and cut and my hair looks amazing!! Amy did a wonderful job! My hair never looked so good she did exactly what i wanted. Place is very nice and everyone seems very friendly! Also my co-workers all come here and have never had a bad expierence with any of the stylist! Never been so happy with my hair and am pleased with my experience here:)

2
★★★★★

Just got home from Pure NV and had my hair colored and cut and my hair looks amazing!! Amy did a wonderful job! My hair never looked so good she did exactly what i wanted. Place is very nice and everyone seems very friendly! Also my co-workers all come here and have never had a bad expierence with any of the stylist! Never been so happy with my hair and am pleased with my experience here:)

Pros: Awesome place

Cons: none

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05/28/2010

Let me start off with the positives of the salon which were the decor and the friendly environment. I was there for a full set of highlights and a trim on my haircut. The highlights were done wonderfully and just what I had asked for but then the haircut came and it became an unrepairable MISTAKE. I asked for a trim on my cut and explained that it involved the technique called "undercutting" so that the top layer just looks like a blunt cut but underneath all the layers are hidden thus thinning my thick hair. What I received was nothing like this and it honestly looks like my hair was attacked with a weed wacker. The sides are not even and in the back my hair is stacked which I absolutly hate it looks ridiculous on me. In the front I was robbed of 3 1/2 inches of my hair when remember I had just asked for a trim! Now in my opinion the girl that did my hair was not well versed enough to know what undercutting was and if that was the case I would have rather she let me know this then assault my hair like she did. I spent the entire night crying. I honestly can't even look in the mirror right now because it upsets me so much (I am not generally such a vain person but this was out of control). I now look like a boy with this unflattering and poorly done cut. After I left I called the salon to speak with the manager and he was very sympathetic and helpful and had me come back in, but sadly there is nothing that can magically grow my hair back out. They did refund my money and were apologetic of the mistake which I appreciated. However I am going to have to wear a scarf or hat for the next few months till it grows out. In short I would not risk getting your hair done here.

0
★☆☆☆☆

05/28/2010

Let me start off with the positives of the salon which were the decor and the friendly environment. I was there for a full set of highlights and a trim on my haircut. The highlights were done wonderfully and just what I had asked for but then the haircut came and it became an unrepairable MISTAKE. I asked for a trim on my cut and explained that it involved the technique called "undercutting" so that the top layer just looks like a blunt cut but underneath all the layers are hidden thus thinning my thick hair. What I received was nothing like this and it honestly looks like my hair was attacked with a weed wacker. The sides are not even and in the back my hair is stacked which I absolutly hate it looks ridiculous on me. In the front I was robbed of 3 1/2 inches of my hair when remember I had just asked for a trim! Now in my opinion the girl that did my hair was not well versed enough to know what undercutting was and if that was the case I would have rather she let me know this then assault my hair like she did. I spent the entire night crying. I honestly can't even look in the mirror right now because it upsets me so much (I am not generally such a vain person but this was out of control). I now look like a boy with this unflattering and poorly done cut. After I left I called the salon to speak with the manager and he was very sympathetic and helpful and had me come back in, but sadly there is nothing that can magically grow my hair back out. They did refund my money and were apologetic of the mistake which I appreciated. However I am going to have to wear a scarf or hat for the next few months till it grows out. In short I would not risk getting your hair done here.

Pros: decor, friendly people

Cons: worst haircut of my life

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Had my hair done here this morning for the first time and i was very nervous because nobody seems to know how to do my hair so i tried out NV and Amy did an awesome job!! The shampoo girl was great and didn't even get my face wet unlike the other salons the pretty much wash my makeup off!! I am very pleased with my hair and the my experience! Beautiful place and great deals on products too! Will be back.Thanks Pure NV

2
★★★★★

Had my hair done here this morning for the first time and i was very nervous because nobody seems to know how to do my hair so i tried out NV and Amy did an awesome job!! The shampoo girl was great and didn't even get my face wet unlike the other salons the pretty much wash my makeup off!! I am very pleased with my hair and the my experience! Beautiful place and great deals on products too! Will be back.Thanks Pure NV

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I just love this place. Been there twice now and just love the way Amy does my hair and Cathy does my nails and toes! Great place!

2
★★★★★


I just love this place. Been there twice now and just love the way Amy does my hair and Cathy does my nails and toes! Great place!

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My mother bought me a gift card at Christmas and i finally used it over the weekend! Had an awesome experience and wonderful services done, massage , and my hair done! Place is well kept and very trendy! Prices are very reasonable and they have a very personable staff!! Will be back!

2
★★★★★

My mother bought me a gift card at Christmas and i finally used it over the weekend! Had an awesome experience and wonderful services done, massage , and my hair done! Place is well kept and very trendy! Prices are very reasonable and they have a very personable staff!! Will be back!

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Honestly this is the best place to go downriver.!! I have been a client here at NV since they opened and NEVER had a problem with any of the services i have had done there or had a problem with the owners they are all nice and professional!!! I think some people you just can't make them happy no matter what you do!! What is up with the angel lady is she a nut job or what!! She has over 300 reviews on City search SINCE October ...Wow someone is a bit crazy! It's sad you get people like that writing reviews about this place that are not true!! I love this place and send all my friends and family there!!

2
★★★★★

Honestly this is the best place to go downriver.!! I have been a client here at NV since they opened and NEVER had a problem with any of the services i have had done there or had a problem with the owners they are all nice and professional!!! I think some people you just can't make them happy no matter what you do!! What is up with the angel lady is she a nut job or what!! She has over 300 reviews on City search SINCE October ...Wow someone is a bit crazy! It's sad you get people like that writing reviews about this place that are not true!! I love this place and send all my friends and family there!!

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I am sorry that there was a lack of communication but after I spoke with Corrine and talked to her, about your concerns, she was very appoligetic. She stated she would be more than happy to give you another facial at no charge, since you had such a bad experience.

I left you a voice mail three days after we had spoke on the phone. I even added, since you said you lived out of state, that if you had someone in the area that you would like to have get the service in your place that could be arranged. The offer is still good for the next time you are in town or if you have someone whom you would like to get the service.

I am sorry for the breakdown in communication and for the poor service you recieved in the first place. We would love to have you come back in and, at the least, have a nice relaxing experience.

Thanks again,
Derek

2
★★★★★

I am sorry that there was a lack of communication but after I spoke with Corrine and talked to her, about your concerns, she was very appoligetic. She stated she would be more than happy to give you another facial at no charge, since you had such a bad experience.

I left you a voice mail three days after we had spoke on the phone. I even added, since you said you lived out of state, that if you had someone in the area that you would like to have get the service in your place that could be arranged. The offer is still good for the next time you are in town or if you have someone whom you would like to get the service.

I am sorry for the breakdown in communication and for the poor service you recieved in the first place. We would love to have you come back in and, at the least, have a nice relaxing experience.

Thanks again,
Derek

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I arrived for my facial appt 10 min early b/c i fugured I would have to fill out a form (which i didn't) and they told me just to have a seat b/c I was early. My appt was supposed to start at 11:30 and my esthetician did not come get me until after 12:00!! I almost walked out and nothing was said to me during my wait. So she came and got me and did not apologize or give me a reason for her being late and doesn't even introduce herself. I'm assuming that the girl's name is Corrine because she had business cards in her room but I dont know for sure. She tells me to get undressed and she'll be back once the steamer turns on (ok.....?) 15 MINS LATER she comes in and starts asking me about my Christmas asks me NOTHING about my skin/allergies/regime.... NOTHING.
She just starts putting stuff on my face and is going at rapid speed (because she is probably running behind). She doesn't look at my skin or do any extractions and does a quick massage. Then she slaps a mask on me and puts on these eye pads with this stuff on it. Then she LEAVES ME ALONE AGAIN for about 10-15 mins meanwhile the stuff on the eye pad gets into my eye and my eye is burning and watering. On top of that I can hear every conversation going on in the break room across the hall.....so much for relaxation.
She comes back and I tell her about my eye she says nothing. She wipes it off and says "is that ok?" and then takes off the mask and finishes.
When i came out I wanted to speak to a manger or owner and of course he wasnt there so they said he would call me. I don't hear anything from him after 5 days so i call myself and I spoke to the owner.
He basically told me that she's not normally like that and he didnt understand why she was late but didn't offer to compensate me. So I told him I deserved a refund and he said he would have to talk to the esthetician and get back to me. Its been 3 weeks and no word.

This was by far the WORST spa experience I have ever had! Do not waste your time or money on this place go to a REAL spa where the service providers are actually professional.

0
★☆☆☆☆

I arrived for my facial appt 10 min early b/c i fugured I would have to fill out a form (which i didn't) and they told me just to have a seat b/c I was early. My appt was supposed to start at 11:30 and my esthetician did not come get me until after 12:00!! I almost walked out and nothing was said to me during my wait. So she came and got me and did not apologize or give me a reason for her being late and doesn't even introduce herself. I'm assuming that the girl's name is Corrine because she had business cards in her room but I dont know for sure. She tells me to get undressed and she'll be back once the steamer turns on (ok.....?) 15 MINS LATER she comes in and starts asking me about my Christmas asks me NOTHING about my skin/allergies/regime.... NOTHING.
She just starts putting stuff on my face and is going at rapid speed (because she is probably running behind). She doesn't look at my skin or do any extractions and does a quick massage. Then she slaps a mask on me and puts on these eye pads with this stuff on it. Then she LEAVES ME ALONE AGAIN for about 10-15 mins meanwhile the stuff on the eye pad gets into my eye and my eye is burning and watering. On top of that I can hear every conversation going on in the break room across the hall.....so much for relaxation.
She comes back and I tell her about my eye she says nothing. She wipes it off and says "is that ok?" and then takes off the mask and finishes.
When i came out I wanted to speak to a manger or owner and of course he wasnt there so they said he would call me. I don't hear anything from him after 5 days so i call myself and I spoke to the owner.
He basically told me that she's not normally like that and he didnt understand why she was late but didn't offer to compensate me. So I told him I deserved a refund and he said he would have to talk to the esthetician and get back to me. Its been 3 weeks and no word.

This was by far the WORST spa experience I have ever had! Do not waste your time or money on this place go to a REAL spa where the service providers are actually professional.

Pros: none

Cons: too many

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Best salon downriver!! Clean and friendly day spa and wonderful massage girl!! Was treated like a princess on my Bday and can't wait to go back! Place is very upscale and the girls are really nice and great!!!

2
★★★★★

Best salon downriver!! Clean and friendly day spa and wonderful massage girl!! Was treated like a princess on my Bday and can't wait to go back! Place is very upscale and the girls are really nice and great!!!

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I have been to almost every single one of theses girls. I currently go to Tiffany who does an amazing job on my hair. They all do amazing jobs but i have just decided to stick with a particular stylist. I have had everything done to my hair ranging from cuts, colors, updos, and conditioning treatments and all have had excellent results every single time. No breakage, No crazy "messed up" cuts, and no one EVER being rude to me. They all know exactly what they are talking about when it comes to color and knowing what styles will work best for you. Almost my entire family goes here and I have never heard any of them complain. I recommend this place for anyone and everyone for the atmosphere is great, friendly and just all around fun. Not only the stylists deserve credit though, so does the spa department. Massages, facials, pedicures... all of them have been an awesome experience every single time. These girls are the best and I will continue going to them for as long as they do hair.

2
★★★★★

I have been to almost every single one of theses girls. I currently go to Tiffany who does an amazing job on my hair. They all do amazing jobs but i have just decided to stick with a particular stylist. I have had everything done to my hair ranging from cuts, colors, updos, and conditioning treatments and all have had excellent results every single time. No breakage, No crazy "messed up" cuts, and no one EVER being rude to me. They all know exactly what they are talking about when it comes to color and knowing what styles will work best for you. Almost my entire family goes here and I have never heard any of them complain. I recommend this place for anyone and everyone for the atmosphere is great, friendly and just all around fun. Not only the stylists deserve credit though, so does the spa department. Massages, facials, pedicures... all of them have been an awesome experience every single time. These girls are the best and I will continue going to them for as long as they do hair.

Pros: Friendly stylists, great hospitality, great Services

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The salon was so dirty I've never seen a salon like this. The sylist rushed through my haircut. She did not finish blowing my hair out and and the cut was terribel. She did not cut all of mhair onlyin places and did not use the thinning shears. I did not notice until I got home and looked at my hair closely. Never go here to get your hair cut It was terrible

0
★☆☆☆☆

The salon was so dirty I've never seen a salon like this. The sylist rushed through my haircut. She did not finish blowing my hair out and and the cut was terribel. She did not cut all of mhair onlyin places and did not use the thinning shears. I did not notice until I got home and looked at my hair closely. Never go here to get your hair cut It was terrible

Cons: The sylisty rushed through my haircut

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Had a manicure pedi massage and color done for my Bday and had a wonderful expierence ...was sooooo relaxed after. Girls were very nice and did an excellent job. So glad this place is so close to my home. Will be back.
Thanks again!!!!

2
★★★★★

Had a manicure pedi massage and color done for my Bday and had a wonderful expierence ...was sooooo relaxed after. Girls were very nice and did an excellent job. So glad this place is so close to my home. Will be back.
Thanks again!!!!

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Have been a cilent here for years and love this place.I come in every three weeks Amy does my hair and Cathy does my toes and nails.I have been following Cathy and Amy for 15 years and never had a problem with Cathy.I send all my friends and family to her and they also have never had a problem.I think this lady that wrote a book about her toes being in such awful shape is a little crazy!!!

2
★★★★★

Have been a cilent here for years and love this place.I come in every three weeks Amy does my hair and Cathy does my toes and nails.I have been following Cathy and Amy for 15 years and never had a problem with Cathy.I send all my friends and family to her and they also have never had a problem.I think this lady that wrote a book about her toes being in such awful shape is a little crazy!!!

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Because they did not like the way in which I complained about my pedicure I was not offered anything in return for a pedicure that lasted under two days. I was also told that pedicures only last two weeks when my other pedis have lasted four to six weeks.

Live and learn. just know if you EVER have a problem here, it will not be in any way compensated for, even when it is a birthday gift, Happy birthday to me. Instead I was blamed and told how exactly I should have worded myself and that phone is better than email and that was the problem, not that my polish job was bubbly and peeled off. The customer is NEVER right here, the owner is too busy with sarcasm and feeling like he is not responsible for the workmanship of his employees.

The massage therapist here was excellent. The wax job fine. The pedicure was not to the standard I have experienced elsewhere for similar pricing and the customer service was wretched. They do not want happy clients, they want to be right and make you feel like an idiot for not being satisfied with the substandard. A lot of double talk and general bad business, better salons to be had for sure. Go at your own risk and be sure to check your pedi in better lighting than they have so you can see the bubbles, I was a late appointment, then went for sushi and they were closed by the time I realized my toes were horridly done. Also make sure you are not leaving for vacation the next day or anything because as they will tell you pedis are not supposed to last long.

I am not a complainer. Check my other reviews. I have nothing but glowing things to say about other places like Indigo Salon and Spa in Canton, Brown and Deline in Ann Arbor and VIP Nails in Riverview. All are top notch and REALLY know what a true spa pedicure is, plus they will last longer than 2 weeks. They also have good management who care about clients and their happiness. I have NEVER had an issue anywhere like I did at Pure NV, I am completely appalled by the way they handled it.

Oh and they call you if you give them a bad review and call it slanderous. I speak the truth, you are harrassing me and I will not tolerate it. I have had multiple phone calls and a mean email telling me I am a meanie because my tech is having personal issues. How am I to know that? I stand by my review, I got a bad pedi and no offer of compensation from the salon.

0
★☆☆☆☆

Because they did not like the way in which I complained about my pedicure I was not offered anything in return for a pedicure that lasted under two days. I was also told that pedicures only last two weeks when my other pedis have lasted four to six weeks.

Live and learn. just know if you EVER have a problem here, it will not be in any way compensated for, even when it is a birthday gift, Happy birthday to me. Instead I was blamed and told how exactly I should have worded myself and that phone is better than email and that was the problem, not that my polish job was bubbly and peeled off. The customer is NEVER right here, the owner is too busy with sarcasm and feeling like he is not responsible for the workmanship of his employees.

The massage therapist here was excellent. The wax job fine. The pedicure was not to the standard I have experienced elsewhere for similar pricing and the customer service was wretched. They do not want happy clients, they want to be right and make you feel like an idiot for not being satisfied with the substandard. A lot of double talk and general bad business, better salons to be had for sure. Go at your own risk and be sure to check your pedi in better lighting than they have so you can see the bubbles, I was a late appointment, then went for sushi and they were closed by the time I realized my toes were horridly done. Also make sure you are not leaving for vacation the next day or anything because as they will tell you pedis are not supposed to last long.

I am not a complainer. Check my other reviews. I have nothing but glowing things to say about other places like Indigo Salon and Spa in Canton, Brown and Deline in Ann Arbor and VIP Nails in Riverview. All are top notch and REALLY know what a true spa pedicure is, plus they will last longer than 2 weeks. They also have good management who care about clients and their happiness. I have NEVER had an issue anywhere like I did at Pure NV, I am completely appalled by the way they handled it.

Oh and they call you if you give them a bad review and call it slanderous. I speak the truth, you are harrassing me and I will not tolerate it. I have had multiple phone calls and a mean email telling me I am a meanie because my tech is having personal issues. How am I to know that? I stand by my review, I got a bad pedi and no offer of compensation from the salon.

Pros: Good massage therapist, decent waxing

Cons: Worst pedi ever, customer service is appallingly bad.

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My daughter for my birthday bought me a 45 min massage and a pedicure .I was nervous about the massage and she made me so comfortable .If you need to relax this is the place to go ..Hope you try ...I am going back .Great prices

2
★★★★★

My daughter for my birthday bought me a 45 min massage and a pedicure .I was nervous about the massage and she made me so comfortable .If you need to relax this is the place to go ..Hope you try ...I am going back .Great prices

Pros: They treat people like Princess

Cons: Nothing bad about this place

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Had an AMAZING facial. I was so relaxed I started to doze off. My skin looked great after I didn't even want to put on makeup. A first for me!

2
★★★★★

Had an AMAZING facial. I was so relaxed I started to doze off. My skin looked great after I didn't even want to put on makeup. A first for me!

Pros: relaxing

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I love this place for the spa services but, my stylist Holly is over at Salon Epiphany now so I go there for my hair and here for my facials with Corrinne. She's great at what she does.

1
★★★☆☆

I love this place for the spa services but, my stylist Holly is over at Salon Epiphany now so I go there for my hair and here for my facials with Corrinne. She's great at what she does.

Pros: Corrinne gives a wonderful facial

Cons: My stylist isn't there anymore

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Great salon and spa downriver. very trendy and great stylists.I love my new hair style and love this place. Never been disappointed with any of the stylist or services i have had done.

2
★★★★★

Great salon and spa downriver. very trendy and great stylists.I love my new hair style and love this place. Never been disappointed with any of the stylist or services i have had done.

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Great salon and friendly staff. When in at 7:30 and even though they closed at 8 they still took me for a pedicure . Was wonderful (love the room). Found my new favorite salon. Thanks Pure NV.

2
★★★★★

Great salon and friendly staff. When in at 7:30 and even though they closed at 8 they still took me for a pedicure . Was wonderful (love the room). Found my new favorite salon. Thanks Pure NV.

.

I recieved a gift card for Christmas and went to Pure NV very nice salon and had wonderful services. I would highly recommend this place to everyone.

2
★★★★★

I recieved a gift card for Christmas and went to Pure NV very nice salon and had wonderful services. I would highly recommend this place to everyone.

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I DRIVE ALL THE WAY FROM NOVI TO GET MY HAIR DONE HERE . CANDIE IS MY STYLIST BUT WHEN SHE IS NOT AVAILBLE I WILL GO TO ANY OF THE OTHER GIRLS. I HAVE BEEN FOLLOWING ALL THE GIRLS SINCE THEY ALL WORKED TOGETHER AT OTHER SALONS. THIS SALON IS VERY BEAUTIFUL AND THE ATMOSPHERE HERE IS GREAT THE GIRLS ARE ALL VERY FRIENDLY AND KNOW THERE STUFF. THEY ALWAYS MAKE ME LAUGH WHEN I AM THERE AND I ALWAYS LEAVE LOOKING LIKE A DIVA...LOL ANYWAYS I LOVE THIS SALON AND WOULD HIGHLY RECOMMENDTHIS SALON TO ANYONE.

2
★★★★★

I DRIVE ALL THE WAY FROM NOVI TO GET MY HAIR DONE HERE . CANDIE IS MY STYLIST BUT WHEN SHE IS NOT AVAILBLE I WILL GO TO ANY OF THE OTHER GIRLS. I HAVE BEEN FOLLOWING ALL THE GIRLS SINCE THEY ALL WORKED TOGETHER AT OTHER SALONS. THIS SALON IS VERY BEAUTIFUL AND THE ATMOSPHERE HERE IS GREAT THE GIRLS ARE ALL VERY FRIENDLY AND KNOW THERE STUFF. THEY ALWAYS MAKE ME LAUGH WHEN I AM THERE AND I ALWAYS LEAVE LOOKING LIKE A DIVA...LOL ANYWAYS I LOVE THIS SALON AND WOULD HIGHLY RECOMMENDTHIS SALON TO ANYONE.

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I have been a loyal client here at Pure NV Salon and let me tell you these stylist are very talented and well educated. I was reading the comment from Mark and he obviously has know idea what a talented staff is. Trust me I have been to most of the stylist here and they are all very good. I highly recommend this salon to everyone.

Thanks,
Mary

2
★★★★★

I have been a loyal client here at Pure NV Salon and let me tell you these stylist are very talented and well educated. I was reading the comment from Mark and he obviously has know idea what a talented staff is. Trust me I have been to most of the stylist here and they are all very good. I highly recommend this salon to everyone.

Thanks,
Mary

Pros: Nice salon and reasonable pries

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I had a terrible experience there. Though very nice aesthetically, the quality you receive and the competency of the stylist is questionable at best. I had a self described temp with no clientele who was filling in for a stylist.

Requesting a very common male haircut she seemed lost and uncertain of herself when I asked her to blend in the sides with the top and leave it a little longer on top. After looking at her result, I immediately sighed and cancelled the color I had planned to get done there. It look like I cut it with a dull flowbee and the top was so short that I will have to mat it with gel for a month to get it to lay down. She also cut my neckline about 1/2 an inch above where it should have been, leaving a bone white neckline.

The owners should spend more time investigating their stylists credentials and reviewing their quality of work before alllowing them to serve their clientele.

0
★☆☆☆☆

I had a terrible experience there. Though very nice aesthetically, the quality you receive and the competency of the stylist is questionable at best. I had a self described temp with no clientele who was filling in for a stylist.

Requesting a very common male haircut she seemed lost and uncertain of herself when I asked her to blend in the sides with the top and leave it a little longer on top. After looking at her result, I immediately sighed and cancelled the color I had planned to get done there. It look like I cut it with a dull flowbee and the top was so short that I will have to mat it with gel for a month to get it to lay down. She also cut my neckline about 1/2 an inch above where it should have been, leaving a bone white neckline.

The owners should spend more time investigating their stylists credentials and reviewing their quality of work before alllowing them to serve their clientele.

Pros: Nice looking Salon. Pleasant Aesthetics

Cons: Stylist competency equivalent to 1st year cosmetology students

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Very trendy salon and very talented stylists. Not like other salons were you walk in and the staff is very cold. Candie does an exellent job on my hair and I always get comments on it. This is the nicest salon downriver very very trendy . Try it you will love it

2
★★★★★

Very trendy salon and very talented stylists. Not like other salons were you walk in and the staff is very cold. Candie does an exellent job on my hair and I always get comments on it. This is the nicest salon downriver very very trendy . Try it you will love it

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Very trendy place and i had the best haircut and color . I really love my new haircut and color and this place is very nice and charges reasonable prices. I love that the have more than just Aveda. I love the pedicure room . So i booked my self a pedicure and cant wait to get it done. I would highly recommend the Salon....Its a really cool place and everyone looked like they knew what they were doing.

2
★★★★★

Very trendy place and i had the best haircut and color . I really love my new haircut and color and this place is very nice and charges reasonable prices. I love that the have more than just Aveda. I love the pedicure room . So i booked my self a pedicure and cant wait to get it done. I would highly recommend the Salon....Its a really cool place and everyone looked like they knew what they were doing.

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I HAD EMAILED PURE NV WITH THE STYLE I WANTED AND AMY REFFERED ME TO MONIKKA FOR THAT PARTICULAR CUT. THE RECEPTIONIST WAS NICE AND MY APPOINTMENT WAS ON TIME AND MONIKKA TOOK TIME TO LOOK OVER SOME PHOTOS THAT I BROUGHT. I WAS REALLY NERVOUS BECAUSE I ONLY ALLOW CERTAIN PEOPLE TO CUT MY HAIR, BUT ONCE SHE STARTED CUTTING I COULD TELL THIS LADY KNEW HER STUFF. MY HAIR TURNED OUT GREAT, JUST HOW I WANTED. MONIKKA REALLY GOT DOWN ON MY HAIR TO GET IT JUST RIGHT.........IT COST ME $32.OO FOR A WASH, CUT & DRY. GREAT PRICE, FAST, ACCURATE, & FRIENDLY SERVICE. I DEFINETLY RECOMMEND THIS SALON AND WILL BE BACK SOON. ASK FOR MONIKKA SHES GREAT WITH LONG LAYERED CUTS.

UPDATE!!

AFTER MY FIRST VISIT I NEEDED ANOTHER CUT BEFORE I MOVED TO CA. MONIKKA WASNT AVAILABLE SO THEY ASSIGNED ME TO SHELLY (I BELIEVE THATS HER NAME-SORRY) SHE WAS GREAT!! SHE REALLY LIKE MY STYLE OF CUT SO I THINK SHE EVEN PUT MORE EFFORT INTO IT, SHE WAS AMAZING AND SHE EVEN GAVE ME SOME TIPS. I MISS THIS PLACE!! AND THE PRICE!!!!!!!!!!!!!!!!

2
★★★★★

I HAD EMAILED PURE NV WITH THE STYLE I WANTED AND AMY REFFERED ME TO MONIKKA FOR THAT PARTICULAR CUT. THE RECEPTIONIST WAS NICE AND MY APPOINTMENT WAS ON TIME AND MONIKKA TOOK TIME TO LOOK OVER SOME PHOTOS THAT I BROUGHT. I WAS REALLY NERVOUS BECAUSE I ONLY ALLOW CERTAIN PEOPLE TO CUT MY HAIR, BUT ONCE SHE STARTED CUTTING I COULD TELL THIS LADY KNEW HER STUFF. MY HAIR TURNED OUT GREAT, JUST HOW I WANTED. MONIKKA REALLY GOT DOWN ON MY HAIR TO GET IT JUST RIGHT.........IT COST ME $32.OO FOR A WASH, CUT & DRY. GREAT PRICE, FAST, ACCURATE, & FRIENDLY SERVICE. I DEFINETLY RECOMMEND THIS SALON AND WILL BE BACK SOON. ASK FOR MONIKKA SHES GREAT WITH LONG LAYERED CUTS.

UPDATE!!

AFTER MY FIRST VISIT I NEEDED ANOTHER CUT BEFORE I MOVED TO CA. MONIKKA WASNT AVAILABLE SO THEY ASSIGNED ME TO SHELLY (I BELIEVE THATS HER NAME-SORRY) SHE WAS GREAT!! SHE REALLY LIKE MY STYLE OF CUT SO I THINK SHE EVEN PUT MORE EFFORT INTO IT, SHE WAS AMAZING AND SHE EVEN GAVE ME SOME TIPS. I MISS THIS PLACE!! AND THE PRICE!!!!!!!!!!!!!!!!

Pros: EVERYTHING! GREAT MODERN ATMOSPHERE

Cons: NOTHING.

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Been going to Tiffany for years now and have to say this salon is very nice and the staff is very personable . I always feel pampered when i go here. Great place

2
★★★★★

Been going to Tiffany for years now and have to say this salon is very nice and the staff is very personable . I always feel pampered when i go here. Great place

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Very nice place wonderful services and very friendly staff. Wil be back. I love the pedicure room and the pedicure of the month with Cathy is wonderful.

2
★★★★★

Very nice place wonderful services and very friendly staff. Wil be back. I love the pedicure room and the pedicure of the month with Cathy is wonderful.

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I have been going to the same stylist that now works at Pure NV for 13 years and have followed her where ever she goes . I have to say that this salon is very nice and never have had a problem with the receptionist. The stylist are all funny and make you feel welcome. EVERYONE i know has nothing bad to say about this salon i drrive all the way from Royal Oak to come here and would not go anywhere else. Hope this helps.

2
★★★★★

I have been going to the same stylist that now works at Pure NV for 13 years and have followed her where ever she goes . I have to say that this salon is very nice and never have had a problem with the receptionist. The stylist are all funny and make you feel welcome. EVERYONE i know has nothing bad to say about this salon i drrive all the way from Royal Oak to come here and would not go anywhere else. Hope this helps.

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Very nice atmosphere and wonderful services. Had a package and loved it all i cant wait to go back. Telling hubby that i want a gift certificate for Christmas :)

2
★★★★★

Very nice atmosphere and wonderful services. Had a package and loved it all i cant wait to go back. Telling hubby that i want a gift certificate for Christmas :)

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Nicest salon downriver and had a great haircut. Upscale salon with reasonable prices . Going back for the pedicure next.. Great place

2
★★★★★

Nicest salon downriver and had a great haircut. Upscale salon with reasonable prices . Going back for the pedicure next.. Great place

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Had a great expiernce with my services and everyone was very friendly . The Salon is very beautiful .

2
★★★★★

Had a great expiernce with my services and everyone was very friendly . The Salon is very beautiful .

Pros: Great Customer Service

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Very nIce salon and wonderful service . I was treated very well and had a great expiernce . Will be back

2
★★★★★

Very nIce salon and wonderful service . I was treated very well and had a great expiernce . Will be back

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First visit for me today and was very impressed with my services. I am going to have my work go there for a spa party with 40 people and i cant wait for them to see how nice this place is . They have Dermalogica that know one around this area has I love this place

2
★★★★★

First visit for me today and was very impressed with my services. I am going to have my work go there for a spa party with 40 people and i cant wait for them to see how nice this place is . They have Dermalogica that know one around this area has I love this place

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I am so glad we have a beautiful salon here. I am addicted to this place i cant get enough. High highly recommend this place to everyone.

2
★★★★★

I am so glad we have a beautiful salon here. I am addicted to this place i cant get enough. High highly recommend this place to everyone.

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Wow I finally found a great salon.Great haircut and wonderful service . Glad i found this place. Ask for Candie does great work.

2
★★★★★

Wow I finally found a great salon.Great haircut and wonderful service . Glad i found this place. Ask for Candie does great work.

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Funny to see the owner from urban creations is writing bad reviews for Pure NV salon because all the girls left from there. I was at urban creations when i heard the front desk talking about how they were making up bad reviews for this salon so i went over to NV and told them what was going on. Also they fixed my uneven haircut from urban FOR FREE and were very nice. Tiffany fixed my hair and was very talented . When i told them about what urban was doing they just laughed . They said they have been doing it since they opened .. Funny thing is they were really busy and when i was at urban i was the only person in there so hope this helps. I would highly recommend this place to anyone. Beautiful salon.Front desk was very helpful

2
★★★★★

Funny to see the owner from urban creations is writing bad reviews for Pure NV salon because all the girls left from there. I was at urban creations when i heard the front desk talking about how they were making up bad reviews for this salon so i went over to NV and told them what was going on. Also they fixed my uneven haircut from urban FOR FREE and were very nice. Tiffany fixed my hair and was very talented . When i told them about what urban was doing they just laughed . They said they have been doing it since they opened .. Funny thing is they were really busy and when i was at urban i was the only person in there so hope this helps. I would highly recommend this place to anyone. Beautiful salon.Front desk was very helpful

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Avoid Pure NV. Let's see where do I start. I have been to Pure NV a couple of times the first time i was there the receptionist didn't even ask if I had an appointment she looked at me and then started talking to one of the other girls that worked their. I walked up to the desk and told her i had an appointment and she rolled her eyes and said I will let her know your here. The receptionist never got up and told the stylist I was there. The stylist didn't even do what I wanted on my hair. It was like I told her to do one thing and she did another. I went another time with another stylist, I refused to go to the girl I had the last time. This stylist was so rude to me. She never even talked to me she was talking to the other girls about the weekend she had out on the town. I don't recommend this Salon to anyone. I think that this salon is over priced and the stylist are rude. This salon does not care about their clients or the satisfaction of their work.

0
★☆☆☆☆

Avoid Pure NV. Let's see where do I start. I have been to Pure NV a couple of times the first time i was there the receptionist didn't even ask if I had an appointment she looked at me and then started talking to one of the other girls that worked their. I walked up to the desk and told her i had an appointment and she rolled her eyes and said I will let her know your here. The receptionist never got up and told the stylist I was there. The stylist didn't even do what I wanted on my hair. It was like I told her to do one thing and she did another. I went another time with another stylist, I refused to go to the girl I had the last time. This stylist was so rude to me. She never even talked to me she was talking to the other girls about the weekend she had out on the town. I don't recommend this Salon to anyone. I think that this salon is over priced and the stylist are rude. This salon does not care about their clients or the satisfaction of their work.

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The staff is very talented and very friendly . The salon is like walking into a salon in New York and they are all down to earth its not like going to one of those other salons where you feel like you are not important.
I have been going to Pure NV now since they opened and never had a problem with them. I would highly recommend this place. Make your appointment early they all book up fast.

2
★★★★★

The staff is very talented and very friendly . The salon is like walking into a salon in New York and they are all down to earth its not like going to one of those other salons where you feel like you are not important.
I have been going to Pure NV now since they opened and never had a problem with them. I would highly recommend this place. Make your appointment early they all book up fast.

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This place is wonderful . I have been going here since it opened at let me tell you i am treated like royality. Everyone at Pure NV is down to earth and friendly. I feel very welcomed when i go there. I have had my hair done and i have been to the spa a few times and eveytime i have had a great expiernce. I WOULD HIGHLY RECOMMEND THIS PLACE . We neede a salon like this in this area!!!!!!!

2
★★★★★

This place is wonderful . I have been going here since it opened at let me tell you i am treated like royality. Everyone at Pure NV is down to earth and friendly. I feel very welcomed when i go there. I have had my hair done and i have been to the spa a few times and eveytime i have had a great expiernce. I WOULD HIGHLY RECOMMEND THIS PLACE . We neede a salon like this in this area!!!!!!!

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In the past few months I visited this salon twice. On both occassions my stylist called off that day. The first time I was patient and another stylist offered to do my hair. It was an average haircut. My husband could hardly notice a difference. Since I didn't get the stylist that I was suppose to see to begin with I thought I would try again. I had to wait 3 weeks to get an appointment to begin with, then when I show up she called off again. I tried to remain calm and asked the receptionist since I was there was there anyone else that could help me. Without asking any of the stylist she told me no! I will not be back. This place might look nice but thats about it. My sister also had her hair done for a wedding a few days prior she has very short hair and brought a few crystals to have put in her hair and the stylist refused!! Claimed she doesn't put anything in anyones hair not even a bobby pin. What a joke. I would take my money and go else where girls. You can get better service somewhere else. This place is all about appearance and not customer satisfaction!

0
★☆☆☆☆

In the past few months I visited this salon twice. On both occassions my stylist called off that day. The first time I was patient and another stylist offered to do my hair. It was an average haircut. My husband could hardly notice a difference. Since I didn't get the stylist that I was suppose to see to begin with I thought I would try again. I had to wait 3 weeks to get an appointment to begin with, then when I show up she called off again. I tried to remain calm and asked the receptionist since I was there was there anyone else that could help me. Without asking any of the stylist she told me no! I will not be back. This place might look nice but thats about it. My sister also had her hair done for a wedding a few days prior she has very short hair and brought a few crystals to have put in her hair and the stylist refused!! Claimed she doesn't put anything in anyones hair not even a bobby pin. What a joke. I would take my money and go else where girls. You can get better service somewhere else. This place is all about appearance and not customer satisfaction!

Pros: Nice atmosphere

Cons: Not concerned with customer satisfaction

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This Salon is Very New York and the staff are very talented . Everyone is talking about how wonderful this place is . Its about time we get a salon like this in Michigan. They staff are all very personable and make you feel very comfortable.I would highly recommend this Salon and Spa.

2
★★★★★

This Salon is Very New York and the staff are very talented . Everyone is talking about how wonderful this place is . Its about time we get a salon like this in Michigan. They staff are all very personable and make you feel very comfortable.I would highly recommend this Salon and Spa.

 

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