Critical Signal Technologies

★★★★☆

About Critical Signal Technologies

Hours
By appointment

Health & Medical

Health & Medical
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Rite Aid

33330 West 12 Mile Road Farmington Hills, MI

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3.5 2
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I shopped around all of the major providers for emergency response services for my mother and found CST your Link to Life. I spoke with two sales people, Gina and Linda. They were VERY helpful and didn't try to "sell" me like the others

3
★★★★★

I shopped around all of the major providers for emergency response services for my mother and found CST your Link to Life. I spoke with two sales people, Gina and Linda. They were VERY helpful and didn't try to "sell" me like the others

.

These people sit around and talk and gossip rather than get people help. They put having lunch or walking around conversating before alarms- that's why it takes minutes upon minutes to get help for someone. I have actually witnessed how long it takes for their employees to put down their sandwhich and answer an alarm. Whoever is looking into getting this service should go with life alert. Their technology isnt even set up properly- they are fixing quirks in the system as they come about- someone could have a heart attack while the operator is sitting there asking questions that they are not trained to be asking!

0
★☆☆☆☆

These people sit around and talk and gossip rather than get people help. They put having lunch or walking around conversating before alarms- that's why it takes minutes upon minutes to get help for someone. I have actually witnessed how long it takes for their employees to put down their sandwhich and answer an alarm. Whoever is looking into getting this service should go with life alert. Their technology isnt even set up properly- they are fixing quirks in the system as they come about- someone could have a heart attack while the operator is sitting there asking questions that they are not trained to be asking!

Pros: 24 hrs

Cons: poorly trained, law suite waiting to happen

 

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