Heritage Manor Healthcare Ctr

★☆☆☆☆
  • G3201 Beecher Rd

    Flint, MI 48532

    Map & Directions
  • 810-732-9200

Health & Medical

Health & Medical
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Please dont send your family to Heritage Manor Healthcare Center.
This place should be shut down. My grandmother (who has a compound fracture in her spine) isnt supposed to be out of bed except to use the bedside commode. I arrive at 7pm shes in a chair and they're having her move her legs up and down. At 8pm she pushes her call button to be put back in bed. Quarter after 8 her cath starts leaking and urin is running down her legs onto the floor. The call button is still beeping at the nurses station. Not a nurse in sight. 8:40 someone finally comes in to see if shes dead yet. Then proceed to say something about getting her in bed then checking the cath. I actually had to say something about getting her clean clothes and the urin cleaned off her. The caretaker then says after wiping her off "is there anything else you need because I have other patients to take care of" All shes done is wipe grandmas legs off so I have to ask about the clean gown for her. Then knowing her cath was leaking and that she wasnt supposed to be out of bed and that she wanted to get back in bed because she was in pain the nurses let her sit in that chair untill ten minutes to ten pm. This is just ONE incident, They have left her stranded on the commode without her nurse call button for over an hour, forgot to give her her pain meds countless times and have been heard being rude to her her over the phone. Grandma will be going to live with my aunt this weekend because atleast there we know she will be treated right.

0
★☆☆☆☆

Please dont send your family to Heritage Manor Healthcare Center.
This place should be shut down. My grandmother (who has a compound fracture in her spine) isnt supposed to be out of bed except to use the bedside commode. I arrive at 7pm shes in a chair and they're having her move her legs up and down. At 8pm she pushes her call button to be put back in bed. Quarter after 8 her cath starts leaking and urin is running down her legs onto the floor. The call button is still beeping at the nurses station. Not a nurse in sight. 8:40 someone finally comes in to see if shes dead yet. Then proceed to say something about getting her in bed then checking the cath. I actually had to say something about getting her clean clothes and the urin cleaned off her. The caretaker then says after wiping her off "is there anything else you need because I have other patients to take care of" All shes done is wipe grandmas legs off so I have to ask about the clean gown for her. Then knowing her cath was leaking and that she wasnt supposed to be out of bed and that she wanted to get back in bed because she was in pain the nurses let her sit in that chair untill ten minutes to ten pm. This is just ONE incident, They have left her stranded on the commode without her nurse call button for over an hour, forgot to give her her pain meds countless times and have been heard being rude to her her over the phone. Grandma will be going to live with my aunt this weekend because atleast there we know she will be treated right.

Pros: no good about this place

Cons: dont send family here

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The only thing this nursing home changed was its name. Staffing still inadequate, there for who are they hurting? Residents. Residents are not getting the proper care they deserve.

1
★★☆☆☆

The only thing this nursing home changed was its name. Staffing still inadequate, there for who are they hurting? Residents. Residents are not getting the proper care they deserve.

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Poor customer service, resident care is very poorly do to many lazy staffs, inadequate staffing; things are not being properly done. many red flags

0
★☆☆☆☆

Poor customer service, resident care is very poorly do to many lazy staffs, inadequate staffing; things are not being properly done. many red flags

Cons: not enough parking for family memebers and staff

 

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