Lake O Video

★☆☆☆☆

About Lake O Video

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  • Movie Rental Stores

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There is only a small hand full of video stores in this village and it is a good thing they don't operate like this one. My two boys have a Nintendo Wii. I don't personally know much about it but one of the two games I rented them(which are nearly 5$ a piece for two nights) required an accessory that they do not rent out or carry. I called the video store explained my situation and asked her if she could tell me which games did not require any accessories. She said she could not because she would have to look at the back of "ALL" of their Wii games (which I soon find out is less than a dozen). She did not even offer to check one for me or the option of a call back in case she was busy. I sent my husband back into town to exchange the game for another one and when he returns, they can't use the other game either :( . I was granted no refund or return even though I explained my situation when we returned the games. What shocks me is the rude inexperienced clerk turns out to be the owner.

1
★☆☆☆☆

There is only a small hand full of video stores in this village and it is a good thing they don't operate like this one. My two boys have a Nintendo Wii. I don't personally know much about it but one of the two games I rented them(which are nearly 5$ a piece for two nights) required an accessory that they do not rent out or carry. I called the video store explained my situation and asked her if she could tell me which games did not require any accessories. She said she could not because she would have to look at the back of "ALL" of their Wii games (which I soon find out is less than a dozen). She did not even offer to check one for me or the option of a call back in case she was busy. I sent my husband back into town to exchange the game for another one and when he returns, they can't use the other game either :( . I was granted no refund or return even though I explained my situation when we returned the games. What shocks me is the rude inexperienced clerk turns out to be the owner.

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